Asos Customer Service Reviews

Asos have a Customer Service Grade of B.


Happiness Grade


Business & Office
Style And Fashion

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Customer Service - Good

Industry Average
" Excellent service, fast and free delivery and option to try before you buy. "
posted 2 weeks ago - Selina Fox
" The delivering service it's really good "
posted 2 months ago - Anonymous
" Quick efficient service "
posted 2 months ago - Anonymous
" Fantastic service, great customer service , would definately use agin and recommend. "
posted 2 months ago - Jeanette Lydon
" Quick delivery, products just as pictured and exactly what I wanted. Very quick customer service online. I ordered one item in the wrong size and it was very quick, easy and free(!) to this. "
posted 2 months ago - Anonymous
" They delivery and the returns are really quick. The customer service is really eficient. And they have such a huge range of items "
posted 2 months ago - Rebeca
" Amazing selection, fast delivery, excellent customer service "
posted 2 months ago - Rachel Fox
" Premier delivery has worked every time and I always get my parcel the next day :) Recently bought a NUS/TOTUM card and the promo code wasn't working for student discount on the website so I contacted customer services via online chat and then it was referred to a specialist team to resolve via email. "
posted 2 months ago - Anonymous
" Fast delivery and easy returns service. Quality is usually always as expected. "
posted 2 months ago - Anonymous
" Excellent service. Variety of products "
posted 3 months ago - Lisa-Marie Ramsey
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Alice, Customer Support