Asos Customer Service Reviews

Asos have a Customer Service Grade of B-.


Happiness Grade


Business & Office
Style And Fashion

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Customer Service - Good

Industry Average
" Good customer services. Efficient delivery. IT issue restricted payment, but then this was sorted. Great product. "
posted 2 months ago - Anonymous
" Excellent service I love Asos !! Have been shopping with them for a lot of years now and have always been mega pleased with the service ! Speedy delivery and always quick to help whenever any problems ! Keep up the good work x "
posted 3 months ago - Lucy Gager
" Always had pleasant purchases. Customer service is very good. Always there to help if needed. "
posted 4 months ago - Cristina C.
" AMAZING customer service from Asos - honestly never had one issue, deliveries always on time, refunds always swift and back into my account within the next few days & swapped items sent out immediately. Cannot fault them! "
posted 4 months ago - Alice Laycock
" Excellent service, fast and free delivery and option to try before you buy. "
posted 5 months ago - Selina Fox
" The delivering service it's really good "
posted 7 months ago - Anonymous
" Quick efficient service "
posted 7 months ago - Anonymous
" Fantastic service, great customer service , would definately use agin and recommend. "
posted 7 months ago - Jeanette Lydon
" Quick delivery, products just as pictured and exactly what I wanted. Very quick customer service online. I ordered one item in the wrong size and it was very quick, easy and free(!) to this. "
posted 7 months ago - Anonymous
" They delivery and the returns are really quick. The customer service is really eficient. And they have such a huge range of items "
posted 7 months ago - Rebeca
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