“As an Ashgates customer already, the quick, efficient service from the IT department is another area that enables me to recommend this company to other businesses. The fast and friendly way that my queries are dealt with and the no-jargon approach make this a pleasurable experience when you need the team!”
“We have used Ashgates for our IT Solutions since 2013 as our Company was growing and we needed someone to provide the required IT skills it was lacking i.e. an organisation that is knowledgeable about current systems and solutions and provides an unbiased view of what is the best solution for the Company, but without using jargon - really important for a Company of Technophobes! Ashgates IT have provided us with a tremendous service and one that is always just a phone call or e-mail away; an absolute must when at 8am in the morning we can't get our engineers up and running due to problems with faulty broadband, temperamental computers or networks. The team are always on hand even out of standard working hours and they provide assistance with the purchasing and installation of desktops, laptops, printers, software, network solutions and back-up systems and are also a friendly voice at the end of the phone when you're at your wits end because your e-mail provider decides that the problem you are facing isn't caused by them, but you know it is and need help proving just that.
They provide an installation service both office based and for our employees that work from home and they are always willing to travel to any location to get our personnel up and running.
At a time of ever moving technology we feel that we are fortunate to have such comprehensive support for our IT requirements”
“Outsourcing our IT has been a great help to us as a business. It frees time for us to concentrate on other aspects of the company. Service from Ashgates has always been excellent, Jon, Andy and the team are very professional and quick to address our needs.
As well as providing help and support to our existing network, Ashgates have also provided us with advice on upgrading and installing new equipment to increase productivity, as well as supplying hardware at a competitive price. Making a daunting task seamless, hassle free, and most importantly providing us with the productivity boost we needed.
“We have used Ashgates IT for many years now and have never had cause for complaint.
The team consistently exhibits a "can do" attitude and their dogged determination to get tasks and projects not just done, but exceeding customer expectations should be legendary.
We regularly put Ashgates IT in front of our own customers to solve complex IT matters and we do so with total confidence.
A refreshing change to the normal "pass the buck" attitude normally demonstrated by many IT companies out there.
We have no reservations about recommending Jon and his team.”