“Took a Tassimo coffee maker that was faulty leaking red hot coffee &water after 3weeks if use .couldn't find receipt .have still got it .but couldn't find it on the day.Cusyomer service straight away called for a Supervisor.who blateetly said without your receipt even if it's leaking hit fluid .I can't get a exchange or refund .I didn't want a refund. But she was so rude & intimating .I'm nearly 70 yrs .Have worked in retail for over 70 yrs for Top retailers .Never in my career.have I
ever spoken to a customer as bad & rude as she did ..Going back to Tesco .Asda big mistake .You want to give your so called Supervisors more training on how to speak to customers .Who keep them in a job šš”
“Absolutly ridicules how a supermarket allows 100s of boy racers on there carparks racing around unable to park safley to do my shopping about time asda puts a stop to this”
“I did my shopping at marus Bridge asda and I purchased two bag. One of the bags wasn't even full and the handle snapped, the lady putting my shopping through had the cheek to charge me for another bag, she didn't for a minute think the handle on the bag could have been faulty. That's not at all good customer service.”
“Wigan asda is going down the drain! Many incorrect prices displayed, hardly any shop floor staff to help and dirty disgusting toilets!!!
I have been shopping in this store for forty years and this is the worst it has ever been. Tesco is a much better store, cleaner with more happier staff.”
“Used to be a regular customer at Asda for our weekly shop but got fed up with long checkout queues. Tried again today to see if there had been any improvement, but sadly not. Only four tills were open, one of which was for handicapped shoppers, and tumbleweed blowing through the other 10 or so check-outs. Yet there were six staff wandering about the self-service queues, it really beggard belief. Get your customer service act together Asda, people have a choice!”
“In store was fine, the car park is absolutely terrible, came along with a 3 year old and a 6 week old couldn't get parked in mother and baby due to people with do children being parked there... as for the trolley parks they are full of smokers keeping them selves dry whilst poisoning everyone else whos getting a trolley , they use them as a smoking shelter”
“I visited Asda today at 5.40pm on the 3rd April 2021. I went to buy a pizza from the make your own pizza selection, I waited there and 2 female members of staff just looked at me and turned there backs to me and ignored me, I then asked nicely if they are still making the pizzas and the young girl was rude to me and just ignorant. I donāt understand why staff members think itās ok to treat customers like that, being rude is not called for and I bet when they had there job interviews they didnāt behave like that! If the 2 ladies from the Wigan store see this I hope you learn some polite customer supervise skills or get a new job you actually want to do.”
“Cant believe customers are still walking round in store with no face masks, didnāt feel safe, so bought two cooked chickens then came out, customers even walking round in dressing gowns, the store just felt so scruffy, to top it off my chickens where hard and burnt!! Will not be returning. You donāt get this in marks and Spencerās”
“Told to socially distance by a member of staff even though 2 metres plus away. However more than a third of customers not wearing masks. It is disgraceful, someone should be at the doors checking people do wear them. When we tackled security person, she argued with us about it and was very rude. My local Asfa supply masks as you enter by a member of staff. The only thing you may get as a bargain is likely to be coronavirus. Will be taking this matter up with the local MP”
“change in hours, no notice, lines of people waiting+ASDA apparently can't afford 50p a poster in windows to imform anyone, no info at all for customers given, me now going Aldi or lidl, asda overall+asda Wigan a waste of space!!!!”
“Some staff are great but unfortunately others are ignorant and quite insulting, also thay are letting to many people in the store it is a complete shambles tesco are doing a much better job during the current situation”
“Their carpark at night turns into boyracer race track in the underpass parking .and football pitch on the roof of carpark. Signs up saying parking for shoppers only
What a joke this asda is .
I wont be going there again and i will tell all on estate as well
SORT IT ASDA”
“I WENT TO WIGAN ASDA TO BUY 4 BABY MILK TODAY because I needļ¼BUT the staff took 2 from my trolley WHEN I WAS PAYING,I DID HEAR MY FRIEND had been CONFIRMed ITāS ARROWED TO BUY 4 OR MORE baby milk BY THE STAFF RECENTLYļ¼BUT THE very SHORT HAIRāS LADY today STILL said itās limited to BUY two per personļ¼I MET MY FRIEND BY CHANCE IN ASDAļ¼I ASKED MY FRIEND TO BUY THE 2 BABY MILK FOR MEļ¼BUT THE STAFF KNEW THAT the milkās for me AND SHE REFUSED MY FRIEND TO BUY THEM. WHY EVERY TIME YOU GIVE DIFFIRENT INFORMATIONs BY DIFFIRENT STAFFSļ¼ The other asdas are unlimited to buy and thereās no any limited to buy notice in the baby milk area.”
“This morning most of the cashier operated tills were closed and there were big queue's at the ones that were actually open. Despite repeated announcements to get more cashiers none seemed to turn up.
Asda can't seem to get their head around the fact that most people don't want to use their self-service tills. All in all very poor customer service.”
