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Artificial Grass Direct Reviews

4.7 Rating 393 Reviews

92 %

of reviewers recommend Artificial Grass Direct

Company Reviews

Product Reviews

4.7

Based on 393 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Artificial Grass Direct:

At Artificial Grass Direct Limited, we have over 20 years experience of supplying artificial grass to domestic consumers, landscapers and retail and we never forget that the customer has a choice; which is why we constantly strive to offer the very best products at highly competitive prices and commit to levels of service unrivalled in the industry.

At Artificial Grass Direct we pride ourselves on providing our customers with a professional, personal service.

Also! We sometimes get confused for a different company. We are http://ArtificialGrass-Direct.com. Our friendly team would love to talk to you if you would like to call 0845 177 1664 – or visit us at - http://artificialgrass-direct.com

Visit Website

Phone:

0845 177 1664

Email:

sales@artificialgrass-direct.com

Location:

16 Hallsteads Business ParkDove HolesBuxtonSK17 8BJ
Buxton
SK17 8BJ

Artificial Grass Direct 5 star review on 11th November 2023

Artificial Grass Direct 5 star review on 15th October 2023

Artificial Grass Direct 5 star review on 3rd September 2023

Phillip Merrison

Artificial Grass Direct 5 star review on 3rd September 2023

Phillip Merrison

Artificial Grass Direct 5 star review on 27th August 2023

Marija Atanasova

Artificial Grass Direct 5 star review on 23rd June 2023

Artificial Grass Direct 5 star review on 21st May 2023

93

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service delivered on time driver asked where to leave the delivery very polite. Would recommend as competitively priced.”

Posted 1 year ago

“.Lovely people very helpful”

Posted 1 year ago

I am incredibly sorry that we have missed these notes & caused you this inconvenience! We are always happy to cut to size & have unfortunately just missed your notes on this occasion. Thank you for bringing it to my attention. Kind regards, Amy Sales Manager

Posted 1 year ago

“Great looking grass good delivery easy to lay”

Posted 1 year ago

“Great product and excellent customer service, delivery company went the extra mile to help, so all in all, fantastic company to deal with.”

Posted 1 year ago

“brilliant very speedy delivery easy to lay & looks fabulous”

Posted 1 year ago

“Really pleased with the very helpful service received and the grass was delivered very quickly. Thank you.”

Posted 1 year ago

“Everything arrived as ordered, Driver very helpful, generally a good experience and I will use the company again. Could definite though from slightly better communication regarding delivery, when etc. order confirmation occurred in timely fashion, but updates about where in the dispatch, delivery process we were slow. 🙂”

Posted 1 year ago

“They forgot to post my order and still haven't refunded me”

Posted 1 year ago

“I bought a roll end and saved a good bit. Very pleased with my experience- ordering was simple and delivery was quick - just a few days”

Posted 1 year ago

“Easy website to use to identify the type of artificial grass that you need. Prices are acceptable and delivery is prompt too.”

Posted 1 year ago

“Ordering was easy and I was kept informed re processing and delivery. The artificial grass I ordered is superb quality, just what I was looking for.”

Posted 1 year ago

“Excellent service, quality and value for money. Website is very clear and helpful with an efficient basket and checkout system. Pre-delivery telephone call to advise delivery day was very useful. Delivery within 5 days was superb and the delivery driver very helpful. Would definitely buy from Artificial Grass Direct again should the need arise.”

Posted 1 year ago

“Absolutely amazing service quick delivery”

Posted 1 year ago

“Wrong grass delivered, but soon corrected.”

Posted 1 year ago

“I can not fault the service from stock and availability to the professional and helpful conduct of their call team. However the delivery charge is extremely expensive without any flexibility even with regards to ordering high volume so sadly that looks to be a game changer with future purchases for me. A better balance should be found.”

Posted 1 year ago

“Although the speed of delivery was v. Good its was a pity that we were not conta ed to arrange delivery as your website says we would be and it arrived at a inconvenient time”

Posted 1 year ago

“Extremely professional company, simple to order, competitive prices and first-class delivery service, i have no hesitation in recommending Artificial Grass Direct.”

Posted 1 year ago

“Very good service. Ordered online. I then received a telephone call to advise me of the delivery date. I actually spoke to a human being (a lovely lady) rather than text messages - wonderful!! Keep it up. The delivery guy was great too. Spoke to me and did not throw things at me, he gave them to me. This is really good old-fashioned service. 10 out of 10.”

Posted 1 year ago

“We are very happy with the customer service and the helpful information they give and after sales help you get”

Posted 2 years ago

“order despatched very quickly, great communication with the option of tracking the order if I so wished”

Posted 2 years ago

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Artificial Grass Direct is rated 4.7 based on 393 reviews