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Arrow Electrical Reviews

4.7 Rating 192 Reviews

94 %

of reviewers recommend Arrow Electrical

Company Reviews

Product Reviews

4.7

Based on 192 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Read Arrow Electrical Reviews

Visit Website

Phone:

020 8450 0000

Email:

info@arrowelectricals.co.uk

Location:

245-247 Cricklewood Broadway
London
NW2 6NY

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Arrow Electrical 1 star review on 21st May 2021

Francesco & Jocelyn

Arrow Electrical 5 star review on 6th April 2018

Stephen McKinnell

Arrow Electrical 5 star review on 10th May 2017

Arrow Electrical 5 star review on 26th October 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrow Electrical has a huge range of products which are presented on a web page that is well organised and easy to navigate.The level of stock is huge and this means very fast delivery of items , a very important aspect in my opinion. Communication from time of purchase to delivery is also excellent . In summary a very well organised business with a wide product range that is very accessible to consumers.”

Posted 4 years ago

Read Arrow Electrical Reviews

Hi Paul. Thank you so much for the great review, we are so pleased you were happy with many different aspects!

Posted 4 years ago

“Quick delivery Item delivered as described”

Posted 4 years ago

Read Arrow Electrical Reviews

Thank you for the review! We hope to be able to help again.

Posted 4 years ago

“Unfortunately, I received the wrong item because the Manufacturer has brought out a new model which does not match what I have already. Arrow Electrical and particularly Natalie Dangoor, have been extremely helpful in locating one of the old stock for me and dealing with the return of the original item. I have used Arrow Electrical before and have found them to be extremely efficient, helpful and competitively priced. I would thoroughly recommend them.”

Posted 4 years ago

Read Arrow Electrical Reviews

Thank you so much for the kind review William. So glad I was able to help, and that we could find the exact item for you!

Posted 4 years ago

“Great product and rapid dispatch”

Posted 4 years ago

Read Arrow Electrical Reviews

Thank you Cameron! I am glad we were able to help.

Posted 4 years ago

“Very helpful and polite. Initially wrong item sent from supplier, but Arrow provided return label and replaced with correct item with no quibble. Would be happy to buy from them again.”

Posted 4 years ago

“I searched for a considerable time for LED downlights that would fit a 53mm soffit. Eventually I found the lights I was looking for from Arrow Electrical. Excellent quality and rapid delivery service made the experience worthwhile. The lights aren't cheap. But, when you can't find an alternative and this is the only solution one can find, then you don't mind paying the price. Would recommend.”

Posted 4 years ago

Read Arrow Electrical Reviews

Thank you for the great feedback Jayne! We are glad to hear that they were a perfect fit. We look forward to you shopping with us again!

Posted 4 years ago

“absolutely delighted with my new down lights.i tried to find the exact size colour and facing colour,also had to be ip rated for my bathroom and arrow electrical was only place i could get what i was looking for and they look great”

Posted 4 years ago

Read Arrow Electrical Reviews

Thanks for your positive feedback Amanda! We are so glad you are happy !

Posted 4 years ago

“Managed to find what I wanted when I wanted it Delivery service very good”

Posted 4 years ago

“Speedy delivery as always. Arrow is my go to company for all lighting. Their LED downlighters are great. Have now installed them everywhere possible.”

Posted 4 years ago

“Great item thanks fast dispatch”

Posted 4 years ago

“Quick delivery, product as listed, would use again”

Posted 4 years ago

“The LED wall light we purchased are of excellent quality. Delivery by DPD was speedy and the whole purchase (on a Sunday) to delivery only took four days.”

Posted 4 years ago

“excellent service”

Posted 4 years ago

“Very friendly and knowledgeable staff so helpful very pleased with goods and price would thoroughly recommend to all”

Posted 4 years ago

“Good service and a query over the lamp power rating was quickly resolved.”

Posted 4 years ago

“Very helpful and easy to deal with. I would recommend and use them again.”

Posted 4 years ago

“Good service. Items arrived promptly”

Posted 4 years ago

“I was really pleased with the light fittings, although I can't comment on longevity as they've only been installed a week, the light output was great, colour temperature consistent throughout the batch, and they dimmed beautifully with zero flicker and went down to a nice low level. My only gripe is that there is no scope for trade accounts. I think the products are fantastic, but unfortunately as an installer I will probably look elsewhere first for most of my projects as I need to make a margin in order to offer a guarantee and maintain a healthy business, and if my clients can buy direct for the same price I can buy for it makes me look like a charlatan when I add my markup.”

Posted 5 years ago

“Quick dispatch and great customer service to correct an error I made on the order”

Posted 5 years ago

“Bang on company”

Posted 5 years ago

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Arrow Electrical is rated 4.7 based on 192 reviews