Name: Aria PC Technology
Rating: 2.00

“Total scam artists.... Purchased a SSD drive and then it was cancelled because they said it had been priced incorrectly. Awaited for my refund and phone on numerous occasions only to be told give us 1-2 days.. In the end I have got Paypal involved and it seems from some of the reviews on where I saw the hard drive priced have all had the same problems.... It looks as though they do not want to refund the item that has been cancelled, just excuse after excuse. Total scumbags and I recommend anyone not to use this scam company...”

Helpful Report

Posted 2 years ago

“I ordered a graphic card from this shower but cancelled it ( As per your instruction, we have cancelled your order (WS1537766). A refund request for the full value of the order has been issued, via the payment method which you used when paying for the order ) BEFORE IT WAS SHIPPED, how long does it take to put the money back ????????????????”

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Posted 2 years ago

“They are lying thieves stealing money from faulty products. However I have caught them out * Customer Services (Aria PC) 16 Mar 2021, 12:43 UTC Hi Ali, We will proceed with a refund for this item. We would like to note that the item was not used prior to your ownership. Most motherboards are not sealed by the manufacturer as we track all serial numbers ourselves. It was booked into our stock and sold only to you. *Dear Ali, *The issue you mentioned in your return request has been thoroughly tested and we could not reproduce it ourselves, we tried multiple CPU coolers and all worked. *Our team have investigated your accusation that the motherboard you were sold had been used as we do not restock returned items. The goods came to us from an official ASUS distributor fully boxed with the manufacturers tamper proof seal so it was not possible you were sold a used motherboard.”

Aria PC Technology 1 star review on 20th March 2021

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Posted 3 years ago

“My son ordered a motherboard from this company. It arrived but by the time all the other components arrived it was out of its 28 day return period. Anyway once it was installed it was not working. Returned it to the company paid £20 to return. Received it back 28 days later, paid another £25 as it was deemed non fault. But it still was not working. Changed all the other parts, stillnot working. Called the company Aria again who said that I pull return it again for checking. Costing me another £45. I said no i would like a refund, I was told that 25% would be deducted as it had been used( mostly by them). I even accepted that. Called them today and wastold that as it had scratching on it they were unable to do that. This was never mentioned before, as soon as a refund scratches appeared. I was told these scratches may affected the motherboard, then how come when they tested it it worked. Doesn't make any sense. Customer service is non existence. Reading through the previous reviews everything is scratched, really. AVOID BUYING FROM THIS MICKEY MOUSE RIP OFF COMPANY. PAY EXTRA. Very rude customer service supervisor who is also the manager surprise surprise.”

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Posted 3 years ago

“Aria claimed a faulty mobo i returned was fine. I had to buy another from a different supplier in the end wasting around £190. Usurprisingly to me the rig works fine with the new board. Not only this but they try to charge you for their incompetant testing. Very rude on the phone if you can get through (often takes around an hour). Avoid”

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Posted 3 years ago

“Not answering phone calls - even for buyers.”

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Posted 3 years ago

“took £15000 of me for a bunch of pc parts never refunded we are going to court now. was also called a retard”

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Posted 4 years ago

“It took three months to get a faulty graphics card replaced. First they tried to pass the buck to the manufacturer. Then I had to email them twice after 6 weeks before they even aknowledged that they’d recieved the card and that it was faulty. After accepting to replace it with a similar model twice I had to email them three times a month later after not recieving it before I got the order notification as they weren’t responding to emails or answering the phone. It finally took me threating to get the bank involved to refund the £265 I paid (much more than the £160 card they offered to replace it with) before they got their ass in gear. Also check the fine print on returns. Should you return something and it be found to not be covered under warranty you’re expected to pay £10 or 10% of the value of the item to get it back and they will only replace based on a value that they deem “fair” and not what you paid. They may be slightly cheaper but the hassle isn’t worth it. After reading other reviews they also seem incredibly unprofessional, banning half of the people who leave negative reviews or calling them liars.”

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Posted 4 years ago

“I order a pc weeks before Xmas still not turn up not even a email to say when”

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Posted 4 years ago

“THEY STILL HAVE MY MONEY. You get what you pay for... terrible customer service. Got an email asking me to call the company because of an unspecified issue with my order - who does that??? Just tell me the problem. Called the number they gave and waited 30 MINUTES in a queue and STILL had no answer so I gave up. I emailed them asking for an immediate refund and have heard nothing from them since and had no refund...”

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Posted 4 years ago

“Purchased Samsung Mvme 1TB SSD and contacted to this company to return because of not compatible with my workstation anyway they accepted the return and a few days later received an email saying, (the item purchased not from us and been used you will have to pay the return postage to the item returned to you) very aggressive attitude regarding this refund, I was stunned never again deal with this company and contacted to Amazon payment dept. to get my money back, I just wanted to share with my experience with this company they do not want anything to return to them, once you purchased it, you will be stuck with it very aggressive and nasty a lot, later on today received voice mail saying you have to pay £3.55 for sending this item back to you and the same thing he (Alan) just kept repeating himself. tried to call them back a few times only recorded message kept saying your call very important to us please wait, the only way is down for you Aria”

Helpful Report

Posted 4 years ago

“Purchased Samsung Mvme 1TB SSD and contacted to this company to return because of not compatible with my workstation anyway they accepted the return and a few days later received an email saying, (the item purchased not from us and been used you will have to pay the return postage to the item returned to you) very aggressive attitude regarding this refund, I was stunned never again deal with this company and contacted to Amazon payment dept. to get my money back, I just wanted to share with my experience with this company they do not want anything to return to them, once you purchased it, you will be stuck with it very aggressive and nasty a lot, later on today received voice mail saying you have to pay £3.55 for sending this item back to you and the same thing he (Alan) just kept repeating himself. tried to call them back a few times only recorded message kept saying your call very important to us please wait, the only way is down for you Aria”

Helpful Report

Posted 4 years ago

“Just the pits of a company to deal with. I have spent thousands with this poor excuse for a company and recently the service has been utterly rubbish. Customer service is non existent. Will never buy from this shower again and would advise others to stay well and truly clear.”

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Posted 4 years ago

“Just the pits of a company to deal with. I have spent thousands with this poor excuse for a company and recently the service has been utterly rubbish. Customer service is non existent. Will never buy from this shower again and would advice others to stay well and truly clear.”

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Posted 4 years ago

“Zero updates on build which is now 4 days overdue, ignoring my emails and calls even tho I've been very patient, really disappointed tbh, won't use again.”

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Posted 4 years ago

“Very poor after care service. Purchased 3 items on 15th July19. I write this review on 15th Aug 19. 2 items still not received. I purchased the missing items today from Amazon. Delivery expected tomorrow. I've been chasing Aria for updates for weeks. Chasing for a refund for the missing 2 items. I have a trail of emails confirming my regular chase to update me. A very common reply by phone and email from Aria is that they will try and resolve tomorrow. Don't expect Aria to update you, I am having to chase and listen and read false statements that resolution is hopefully tomorrow!! To conclude No delivery and no refund after 30 days”

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Posted 4 years ago

“Disgraceful company.. Purchased from aria since 2008 and spent 8k+ over that time. referred lot of friends as well who have purchased. Well in feb 2019 received parts totally £1500 and the motherboard was faulty (i've fitted 100+ motherboards to machines and can do this with my eyes closed)and this is the first returns i've done and wrongly assumed it would go without a hitch but NO. Returned early march didn't get tested until 2 days back and they are trying to blame customer damage for the faulty board?? Are these scammers serious? I'm an experienced machine builder and know if a motherboard I received was faulty and to try and blame for damage that has most likely been caused by the tester is an absolute disgrace. I will never buy from these scammers again and will ensure that everyone i know will never again purchase from these people. I to top it all i'm also being re-charged for getting the board back which I want as I will be taking these cowboys through small claims court.”

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Posted 5 years ago

“Bought a Samsung SSD for my Freind and after realising that it is not compatible with my freind’s laptop, they took it back no question asked.”

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Posted 5 years ago

“If you buy from Aria PC you had better hope nothing goes wrong. This is a business that is more than happy to support its suppliers over it’s customers. I spent £16,000 with them but when a PSU started under powering a rig I was told I had over stressed it, despite their sales people recommending the component for my precisely defined application. When I challenged this diagnosis damage to a connector miraculously appeared, despite a broken connector not being in the original diagnosis and to my knowledge not being present when I dispatched. Overall there is a store called Scan just down the road who in my experience have excellent customer service, I just wish I had gone to them rather than Aria for this particular order.”


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Aria PC Technology Reviews