Arbtech Reviews

Name: Arbtech
Address: 3 Well House Barns, Chester Road, Bretton, Chester
Rating: 4.81

4.8 Rating 558 Reviews

96 %

of reviewers recommend Arbtech

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About Arbtech:

Arbtech is the leading ecological consultancy for planning and development clients and professionals throughout the UK. https://arbtech.co.uk

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Phone:

01244 661170

Location:

3 Well House Barns, Chester Road, Bretton
Chester
CH4 0DH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would just like to say that even the survey was what we wanted. Merry Anderson was very professional and knew the subject of the survey. I thought Merry's manner was a credit to Arbtect Kind Regards Paul Cooper.”

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Posted 6 months ago

“I am very impressed with the work produced by Arbtech as represented by the case officer Greghus Gage who has produced a clear and concise report and tree constraints plan and has also been very quick to respond to follow up queries etc .”

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Posted 6 months ago

“Jo has been super helpful and informative throught the PEA process.”

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Posted 6 months ago

“We have used Arbtech for both Arbs and Eco surveys, which is now needed for planning. Right from the begining, the process has been faultless. The whole work has been under the leadership of Merry Anderson. Merry has kept us informed all the way through. Merry is dedicated to her job (not the norm today)not only on the practical work that had to be done on site, but all the battles with our council and then all the write ups that had to be done,to satisfy the council, such a tedious and time consuming task It has been a pleasure to work with Merry who responds very quickly, and deals with matters immediatly. There has never been a period of waiting around for answers or for getting somerhing done. Usually it is an up hill battle to get any company to do anything quickly these days. Well done in every way to Merry, she is a credit to the company. Also all the other staff of Arbtech that we have encountered have been good. Will recommend Arbtech to anyone who needs surveys of this kind to be done for planning. Well done Merry.”

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Posted 6 months ago

“Very good communication and on time. Report is excellent for our planning”

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Posted 6 months ago

“Efficient, professional, knowledgeable and excellent customer service.”

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Posted 6 months ago

“Very efficient service, knowledgeable staff, with clear and concise reporting afterwards.”

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Posted 7 months ago

“Very pleased with the company . From the moment they answered my phone to completing the bay survey . Everything was very well handled.”

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Posted 7 months ago

“Arbtech provides a very professional and efficient service, and were very easy to deal with. I had an Arboricultural Survey and a Preliminary Ecological Assessment done. The surveyors (Alan Smith and George Collier) were very friendly and informative whilst being thoroughly professional and supportive of what I needed for the planning application. They were very quick to respond to my queries via email and always provided the information/response requested in a timely manner. I would use them again and strongly recommend their services.”

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Posted 8 months ago

“Very efficient to get the work done, good communication throughout too.”

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Posted 8 months ago

“Arbtech very professional Annabel was great in explaining the process i would recomend them highly”

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Posted 8 months ago

“Very professional service and a timely attendance. Clear explanations and charging structure.”

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Posted 8 months ago

“Very efficient pleasant lady. Quite expensive for what it was but seems everyone is expensive so possibly to be expected”

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Posted 8 months ago

“Having used multiple different ecology companies over the years the use of Arbtech was a refreshing change. The speed of initial response was great. The fee proposal was very competitive. Even more importantly the work was undertaken really quickly enabling our planning application to be submitted. Already talking to the team about the next project...”

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Posted 8 months ago

“Planning orientated and not very practical when it comes to dealing with fast-moving refurbishment projects. The preliminary Roost assessment didn't tell us anything we didn't already know and costs were misleading. All we wanted was a clear answer on whether a bat roost was present. The project was delayed by a month when there were no bats present. A more practical surveyor was able to conduct very quick emergence surveys to give us an almost instant answer allowing our project to proceed!”

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Posted 8 months ago

Hi Angus. The surveys we provided were done in accordance with best practice guidelines. They must be done this way to be accepted by your planning authority. We provided a report showing our recommendations - additional surveys were needed. The initial survey would have been needed no matter which surveyor you chose or what type of project you were working on.

Posted 8 months ago

“We were very poorly advised from the outset. if we had been given the proper advice we would have gone straight for the full survey rather than having a preliminary survey which added £700 to the total cost.”

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Posted 9 months ago

Hi Jennifer. You were advised correctly. In accordance with professional survey guidelines (Collins, 2016) a Preliminary Roost Assessment is the first stage in the bat survey process. You need a Preliminary Roost Assessment to identify roost features that bats might use as well as evidence of roosting bats. This is used to assess the roost value of the building for bats which, in turn, dictates the number of additional surveys that are necessary (if any) to establish roost presence/absence and to characterise any roosts present as well as the number of surveyors required to provide full coverage of the building. As part of the planning process, the LPA will expect to see a Preliminary Roost Assessment alongside any further bat surveys that may be required to determine a planning application, and it is a necessary first step to conserve bats and their roosts which are protected by law.

Posted 9 months ago

“The service I received from Merry Anderson was excellent in every way. She helped me to understand the bat conservation status of my property and showed great sensitivity in explaining my responsibilities in relation to the sale of my property. However I have one criticism. Your booking site is cumbersome. I had problems arranging the survey.”

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Posted 9 months ago

“Natalie and team , advised me on bat species Locations and the process for obtaining a Natural England Licence at my home in Itchenor . The advice was clear and the surveys were completed on time . The bat crew were very pleasant to deal with while keeping to a very professional approach . I would be happy to recommend them”

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Posted 9 months ago

“Dreadful service. Very expensive, slow, extremely unclear and misleading T&Cs. Do not choose the so-called "Rapid" service - your report could take 3 weeks (or more) to be received. Will never use again, and make sure no one I know does either.”

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Posted 10 months ago

“Really nice lad and very professioal just asked some about somethings and got on with it.”

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Posted 10 months ago

Arbtech is rated 4.8 based on 558 reviews