Aquatek Plumbing and Heating Reviews

Name: Aquatek Plumbing and Heating
Rating: 4.85

4.9 Rating 241 Reviews

96 %

of reviewers recommend Aquatek Plumbing and Heating

Company Reviews

Metrics

Info

4.9

Based on 241 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Read Aquatek Plumbing and Heating Reviews

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Phone:

07793206136

Email:

Info@aquatek.info

Location:

LONDON ESSEX HERTFORDSHIRE HARROW UXBRIDGE

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steve responded to the problem straight away. James did a great job on a complex boiler Issue. Recommend.”

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Posted 1 year ago

“So grateful to Stephen for arranging an emergency plumber (Mitchell) to come out to us quickly when water started cascading down from our flat to the flat below, but it was not apparent where it was. Mitchell arrived within 20 minutes and immediately realised that our builder had accidentally drilled through the cold water pipe. He took up some floor tiles, turned the water off and fixed it efficiently. All at a very reasonable price. I'm so very relieved at Aquatek's responsiveness and efficiency in a panic-inducing situation! Absolutely recommended.”

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Posted 3 years ago

“I cannot fault this Company. Special thanks to Amos. A Gentleman and a star. Customer Service exceptional. Polite friendly and professional. Thank you. I would recommend you totally.”

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Posted 3 years ago

“Excellent service I’m happy with my new bathroom and boiler! Thank you Mark and Co”

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Posted 1 year ago

“We had a complete rip out and rebuild of our dated ensuite bathroom. Mark & Matt did a great job giving us a fabulous bathroom. They worked very hard & kept everything very neat and tidy.”

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Posted 2 years ago

“Prompt to respond, a quick efficient installation of a new boiler, at a time when it was freezing. A much appreciated service.”

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Posted 3 years ago

“Absolutely brilliant! I spoke to a very nice man over the phone, who explained to me how to repressurise and reset my boiler. I couldn’t recommend these guys more highly.”

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Posted 3 years ago

“I called Aquatek for urgent assistance when my boiler broke down during a period of cold weather. To my surprise and relief, they managed to come round the same day to diagnose the problem. They set up the boiler temporally to work at a low but safe temperature overnight, then returned the next day to fix the problem properly. They were reassuring and courteous throughout, explained their work clearly. I would certainly use their services again. Thank you Aquatek!”

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Posted 3 years ago

“Very honest and very trustworthy. They charge for the job, not by the hour. Another company said lots of parts needed changing and quoted thousands. Lee turned up and said only one part needed changing and quoted a few hundred. The job was completed quickly and easily (and he checked everything else). All of the work is guaranteed. Aquatek are now on my speed dial and I’m recommending them to everyone.”

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Posted 3 years ago

“Called Aquatek on boxing day as boiler stopped working and couldn't get anyone out to help. He talked me through a simple fix over the phone and absolutely saved the day and didn't charge me a penny. Fantastic service.”

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Posted 3 years ago

“Efficient and knowledgable engineer who was courteous as well as very tidy. Easy booking system”

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Posted 3 years ago

“Very helpful, rapid and thorough.”

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Posted 3 years ago

“Wow service like this is very rare today. Fast and very competent 10 out of 10”

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Posted 3 years ago

“Great service ! Installed a new central heating system in good timing.”

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Posted 3 years ago

“I approached Steve for advise on around 21/22 December. My tenant had reported a problem with the gas and water. Briefly, when the boiler was used for heating or water, the gas flame on the cooker diminished and eventually went out. I asked Steve if he thought it was an appliance or a gas problem and we both concluded it was more likely to be a gas pressure problem rather than anything else. Steve advised that Cadent (formerly Transco) should be informed if there was a leak, but the problem was that it was Christmas, and we didn’t want to shut the family down with no heating, water or cooking facilities. It was important to make the right call. Lee wasn’t available to visit and inspect in the short period before Christmas, so I asked the caretaker of the flats to visit. He did so with the estate plumber, who decided that there was no gas leak and agreed with Steve’s assessment that it was probably the gas regulator. Any slight smell of gas was deemed to be a residual smell when the cooker went out when both appliances were being used. I spoke to Steve again, and we decided that there seemed to be no imminent threat to safety, and we would ask the tenant to monitor the situation. The tenant advised that there was no further problem, other than having to use the boiler and cooker separately. The tenant then went away on Boxing Day, and I went up to London to assess the situation myself. On entering the flat on the 27th Dec, I noticed a slight smell of gas. Again I called Steve to see if Lee was free to join me. He wasn’t, but Steve promised he could get him there before Saturday. It seemed that as I was there, it would be best to call Cadent, so I called them. They came within 90 mins and identified a problem with the old regulator. That was changed for a new one, and the problem was solved. At all times, Steve was on hand with advice, and worked hard to try and keep the tenants happy whilst always mindful of their safety. It was good to have him at the end of the phone and pick his brains. Beyond the call of duty. Thanks Steve. Roger Martin”

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Posted 6 years ago

“Great service, fast work, and arrived within 10 minutes! I will have more work to come and will not hesitate to go straight to Aquatek, and would highly recommend them to others.”

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Posted 6 years ago

“Aqutek where a delight to deal with , they gave good advise and turned up promptly dealing with our issue immediately. We where in dia straits as our boiler had broken down and we had no water or heating. Back up and running by 1pm the next day We where delighted”

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Posted 6 years ago

“Their mantra is "It's not a problem" Nothing ever seem to phase them or bother them. We are very happy with the outcome and the decision to use Aquatek was absolutely the right one. Come rain or shine the guys were there even arriving spot on time the day after it snowed. We had some last minute changes that we made along the way and both Marks (Big and little) accommodated all those changes with no fuss, advised what was practical and what would be a better option. They even guided us on the changes we didn't know we needed, but we're spot on. Definitely a good decision to use Aquatek. . .”

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Posted 1 year ago

“Complete refit of bathroom in flat including stripping plaster and drying wall, new floor, bath, shower and toilet. Mark and his team worked very efficiently and finished within the expected timescale. Very satisfied and would recommend.”

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Posted 1 year ago

“Was an Emergency call-out and Lee got there really quickly and was able to stop the leak. Really helpful and friendly too.”

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Posted 1 year ago

Aquatek Plumbing and Heating is rated 4.9 based on 241 reviews