Aquapet Reviews

Name: Aquapet
Address: Kingsfield Road, Barwell
Rating: 4.83

4.8 Rating 6,000 Reviews

97 %

of reviewers recommend Aquapet

4.8

Based on 6,000 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455843400

Email:

sales@aquapet.co.uk

Location:

Kingsfield Road
Barwell
LE9 8NZ

Aquapet 5 star review on 29th February 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company! Perfectly on time and items well protected.”

Helpful Report

Posted 20 hours ago

Dear Vincenzo,Thank you so much for your wonderful 5-star rating of Aquapet! We truly appreciate your support and are thrilled to hear that you had such a positive experience with our company. Your feedback means the world to us. We pride ourselves on providing exceptional service, and your comment about us being a "fantastic company" has truly made our day! Ensuring that your order arrives perfectly on time and with items well protected is always our top priority. We are grateful for your trust in Aquapet, and we can't wait to serve you again in the future. If you ever need any further assistance, please don't hesitate to reach out to us. Thank you once again for your kind words and for choosing Aquapet! Warm regards, Rich

Posted 19 hours ago

“Product was cheaper than anywhere else, easy checkout and super fast delivery. Very impressed and would definitely use this website again for future purchases.”

Helpful Report

Posted 3 days ago

Thank you so much for the fantastic 5-star review of Aquapet! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We're glad that you found our product to be cheaper than anywhere else, and we strive to provide competitive pricing for our customers. Easy checkout and super fast delivery are two aspects we place great emphasis on, and we're delighted to know that we exceeded your expectations. We're absolutely thrilled that you were impressed and are already considering using our website again for future purchases. Your satisfaction is our top priority, and we can't wait to serve you again. Thank you once again for your support, and we look forward to assisting you in the future!

Posted 2 days ago

“Absolutely outstanding service! I made a significant saving on the competitions prices and received my purchase in under 24 hours.”

Helpful Report

Posted 3 days ago

Dear Kevin,Thank you so much for giving Aquapet a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our service. We pride ourselves on providing absolutely outstanding service, and it's wonderful to know that our efforts have resulted in your satisfaction. We're delighted to have been able to offer you significant savings compared to our competitors' prices. Moreover, we're thrilled that we could also deliver your purchase in under 24 hours. We understand the importance of a fast turnaround time, and we're glad we could meet your expectations. Thank you again for your kind words and for choosing Aquapet. We greatly value your business and look forward to serving you again in the future. Warmest regards, Rich

Posted 3 days ago

“The product is exactly as expected and was packaged extremely well + securely. The delivery arrived in brilliant fashion! SUPER fast!”

Helpful Report

Posted 3 days ago

Dear Daniel,Thank you so much for awarding Aquapet with a fantastic 5-star rating! We greatly appreciate your feedback and are thrilled to hear that our product exceeded your expectations. We take great care in packaging our items securely to ensure they arrive in excellent condition, and we are delighted that this was the case for you. Furthermore, we pride ourselves on providing fast and efficient delivery service, so we are pleased to know that your order arrived in brilliant fashion. Once again, thank you for your support and for choosing Aquapet. We hope to serve you again in the future! Best regards, Rich

Posted 3 days ago

“Arrived on time but haven’t used the product yet”

Helpful Report

Posted 4 days ago

Thank you for your review! much appreciated Regards Rich

Posted 3 days ago

“Well pleased, great service”

Helpful Report

Posted 4 days ago

Dear Lorraine,Thank you so much for giving Aquapet a phenomenal 5-star rating! We greatly appreciate your support and endorsement of our service. Your satisfaction is of utmost importance to us, and it means the world to know that you are well pleased with the service we provided. We'll continue striving to deliver top-notch service and meet all your aquatic needs. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to go above and beyond to ensure your experience with Aquapet remains exceptional. Once again, thank you for choosing Aquapet and for sharing your positive feedback. We truly appreciate it! Warmest regards, Rich

Posted 4 days ago

“fair pricing prompt delivery”

Helpful Report

Posted 6 days ago

Thank you so much for giving Aquapet a 5-star rating! We are thrilled to hear that you had a positive experience with our product. Our team works hard to ensure that our customers receive the best quality and service, so we genuinely appreciate your feedback.Additionally, we are glad that you found our pricing to be fair and our delivery prompt. Providing our customers with affordable prices and timely shipments is one of our top priorities. Your satisfaction is important to us, and we are grateful for your support. Thank you again for your kind words and for choosing Aquapet. We look forward to serving you in the future!

Posted 6 days ago

“Good pricing and accurate delivery. Will use again.”

Helpful Report

Posted 6 days ago

Dear Craig,Thank you so much for your fantastic 5-star rating of Aquapet! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are glad to know that you found our pricing competitive and our delivery accurate. At Aquapet, we strive to provide top-notch service while ensuring that our products are affordable and delivered promptly. Your satisfaction is our utmost priority. Moreover, we are sincerely grateful for your loyalty as a returning customer. Your continued support means the world to us, and we are committed to maintaining the same level of excellence throughout your journey with Aquapet. Once again, thank you for your kind words, Craig! We look forward to serving you again soon. Warm regards, The Aquapet Team

Posted 6 days ago

“Really helpful”

Helpful Report

Posted 1 week ago

Thank you so much, Kerry, for giving Aquapet a 5-star rating! We sincerely appreciate your kind words and support. It's great to hear that Aquapet has been really helpful to you. We're delighted that we could provide you with the assistance you needed. If you have any more questions or require further assistance, please don't hesitate to reach out. Thank you again for choosing Aquapet!

Posted 1 week ago

“Well packaged arrived early exact what I asked for Will be using you again”

Helpful Report

Posted 1 week ago

Dear Pauline,Thank you so much for your wonderful 5-star rating of Aquapet! We greatly appreciate your kind words and are delighted to hear that you were satisfied with our service. We take pride in ensuring that our products are well packaged and arrive on time, exactly as requested. Your feedback means a lot to us. We would be thrilled to serve you again in the future! Should you need any further assistance or have any questions, please don't hesitate to reach out to us. Thank you once again for choosing Aquapet. Best regards, Rich

Posted 1 week ago

“Excellent service and great product prices much cheaper than other retailers and really quick delivery bought Aquasky lights will definitely buy from you again thank you”

Helpful Report

Posted 1 week ago

Dear Caroline, Thank you so much for giving Aquapet a 5-star rating! We truly appreciate your feedback and we're glad to hear that you had an excellent experience with us. We take pride in offering great product prices, along with excellent service and quick delivery. It's fantastic to know that our Aquasky lights have met your expectations. We look forward to serving you again in the future. Thank you once again for choosing Aquapet! Best regards, Rich

Posted 1 week ago

“Catit water filters,,cheaper than from catit”

Helpful Report

Posted 1 week ago

Dear Jane,Thank you so much for your outstanding 5-star rating and review of Aquapet! We are thrilled to hear that you are satisfied with your purchase. At Aquapet, we strive to provide high-quality products that meet the needs and expectations of our customers, and it brings us great joy to know that we have succeeded in doing so for you. Additionally, we appreciate your mention of our Catit water filters being cheaper compared to purchasing directly from Catit. We are constantly working on offering competitive prices to ensure that our customers receive the best value for their money. Once again, thank you for taking the time to share your positive experience with Aquapet. We truly value your feedback and look forward to serving you in the future. Best regards, Rich

Posted 1 week ago

“Arrived very quickly, no issues”

Helpful Report

Posted 1 week ago

Dear Shirley,Thank you so much for taking the time to leave us a fantastic 5-star rating for Aquapet! We truly appreciate your support and it means a lot to us. Arrived very quickly, no issues. We're thrilled to hear that your order arrived promptly and without any problems. Your satisfaction is our top priority, and we're glad we could provide you with a smooth shopping experience. Once again, thank you for choosing Aquapet and for your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope that you continue to enjoy your purchase! Best regards, Rich

Posted 1 week ago

“Arrived in good time”

Helpful Report

Posted 1 week ago

Thank you for your review!

Posted 1 week ago

“Wow!! Received the next day. Very impressive. Pond is looking better already and fish are much happier now. Thank you xx”

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Posted 1 week ago

Thank you for your review! We are very pleased your happy with our service. Kind regards Rich

Posted 1 week ago

“I ordered the new dart frog vivarium by exo terra. Not only was this a great price but it also arrived quickly and I was very pleased with how well the tank had been wrapped and packaged to ensure it arrived safely and in one piece! This is the first time purchasing from Aquapet and it isn't a company that I had heard of before however I will definitely be shopping here in the future! A great experience all round”

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Posted 1 week ago

Thank you for your review and your kind word's! Its very much appreciated. Kind regards Rich

Posted 1 week ago

“Well packagedand delivered on time.”

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Posted 1 week ago

Thank you for your review!

Posted 1 week ago

“Excellent service from Aquapet, pitty I can't say the same about Royal Mail. Items ordered on Sat 30/03, items dispatched Tue 02/04, due to Easter weekend, by Royal mail 48hr tracked service, finally arrived on Sat 06/04. The lady I spoke to on the phone even offered to send a replacement if item hadn't arrived by Monday.”

Helpful Report

Posted 1 week ago

Thank you for your review! Very much appreciated. Kind regards Rich

Posted 1 week ago

“Ordered on line. Cheaper than a well known company start with an A. Arrived on4 days well packed”

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Posted 1 week ago

Thank you for your review!

Posted 1 week ago

Thank you for your review!

Posted 1 week ago

“The item is exactly as described, was well packaged and works superbly. Very quick delivery too. Thank you.”

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Posted 1 week ago

Thank you for your review! Ivery much appreciated Kind regards

Posted 1 week ago

Aquapet is rated 4.8 based on 6,000 reviews