“Customer Service is always very helpful and happy to help, Deliveries are always on time and at times when we need a delivery urgently for site, they are always willing to oblige.”
“We switched from bottle-fed to a mains-fed cooler and never looked back. Apart from being cheaper, the staff enjoyed access to constant filtered and cooled water. I would recommend to anyone to mains-fed, you won't regret it.”
Thanks for such positive feedback and the recommendation. We're so pleased to hear that the mains-fed option better suits your requirements and really appreciate seeing your comments.
“Our business switched to AquAid roughly a year ago from another well known water provider who we weren't happy with. The top-up phone calls are always regular and on time, and if we run out of water before our normal delivery date they always deliver next day. Great customer service and would definitely recommend.”
We're delighted to hear that we're meeting (and hopefully exceeding) your expectations and really appreciate reading such positive feedback. Thanks very much.
“The engineer Stephen was very professional and efficient and had the job done in no time. his work was neat tidy and he could not do enough to help. Thank you for the great service it is gratefully appreciated”
“We have been dealing with AquAid for 8 years now and are exceptionally happy with the service we receive from them. We have 8 sites and any requests we have are dealt with efficiently and very promptly. Overall their customer service is outstanding.”
Thank you for all the positive comments and the great rating. We're so pleased to know that AquAid continue to provide you with their best. Appreciate you taking the time.
“We've been a customer of AquAid for 5 years and have experienced the odd hiccup but on the whole the service is very good. Delivery drivers are always polite and professional. Special thanks to Jason Anwar - if you have a problem, he gets it sorted.”
Thanks for taking the time to write a review - we really do take note of your comments and pass them on where relevant. We will also pass on your thanks to the team member you mention!
“Aquaid Kent Essex and north London are a great company to deal with. The whole team is extremely helpful, from the sanitisers, drivers and office staff, especially Jordan who made sure I got the right cooler for me. Deliveries are always on time and they are always happy to help. Top marks”
We're delighted to read such comments and are so pleased to know that AquAid Kent Essex and North London are meeting your requirements - thanks very much for taking the time to write your review.
“AquAid have been supplying our company with water for many years. Roger Burdett came out to our site earlier this year and arranged for us to change over to mains fed water dispensers and compact water boilers. All installed in good time. As always a great service. Polite staff. Thank you!”
“Aquaid Office that deals with Kent Essex and North London areas are always very happy to assist with any queries. I often deal with the same person, Jordan Anwar, who I have to say is always very happy, friendly and very professional.
I am always happy/relieved when I make contact with the Kent Essex and North London branch and its Jordan who picks up as I know my query will always be looked into and resolution found.”
Thanks very much for taking the time to write such a sterling review. We also appreciate the feedback about one of our team here at AquAid and we will most definitely pass your comments on.
Posted 6 years ago
Thanks for the fantastic review. We're so pleased to know that your requirements are being met and we'll definitely pass on your compliments!
