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Appliance Superstore Reviews

5.0 Rating 864 Reviews
100 %
of reviewers recommend Appliance Superstore
Company Reviews Metrics Info
5.0
Based on 864 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Appliance Superstore Reviews

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

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Appliance Superstore 5 star review on 11th March 2023
S Howell
Appliance Superstore 5 star review on 17th April 2021
S Rigakis
Appliance Superstore 5 star review on 3rd April 2021
A Chick
Appliance Superstore 5 star review on 13th March 2021
R Butcher
Appliance Superstore 5 star review on 8th December 2020
D Fawcett-Ward
Appliance Superstore 5 star review on 1st December 2020
A Grigorova
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J Woodward
Verified Buyer
“Knowledgeable, friendly service from people you feel you can trust. Makes all the difference.”
Helpful Report
M Berry
Verified Buyer
“Fabulous. All delivered ahead of schedule. Now installed and working. Well pleased”
Helpful Report
H Blackwood
Verified Buyer
“I was delighted with the price of my combo hob and how quickly it was delivered. Thanks!”
Helpful Report
N Hood
Verified Buyer
“We were in the unfortunate position to lose both our washing machines at the same time. Appliance Superstore received my order just before lunch and they delivered, unpacked and help carry them into the laundry by 7pm the same day. Not only was that impressive, they were cheaper than both the manufacturer and a large online retailer. In a worl of online retail "horror stories", These guy stood heads and shoulders above the rest.”
Helpful Report
C Whitelock
Verified Buyer
“Excellent customer service and fast delivery. Very competitive prices. Went out of their way to be helpful. Would thoroughly recommend.”
Helpful Report
M Varga
Verified Buyer
“We were really happy with the overall service from Appliance superstore. We ordered three different Miele appliances from them and all were delivered on a time, with no issues. They were even happy to hold our washing machine and dishwasher for almost 2 months until the house was ready. We would highly recommend Appliance Superstore.”
Helpful Report
R King
Verified Buyer
“Excellent service, all items delivered quickly. would highly recommend”
Helpful Report
C Brooks
Verified Buyer
“good service, prompt advice from the chat”
Helpful Report
R Hughes
Verified Buyer
“Great knowledge and friendly staff, highly recommended”
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H Hawksworth
Verified Buyer
“Excellent service”
Helpful Report
M Brookes
Verified Buyer
“I bought a Bora induction hob, which was much better value than elsewhere. The staff were friendly and helpful, with delivery altered to when we could be at home. **First Class**”
Helpful Report
A Jaworska
Verified Buyer
“Super fast delivery 🤗”
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I Kaler
Verified Buyer
“Great to deal with, would buy from them again.”
Helpful Report
A Bose
Verified Buyer
“Really good customer service. Les was brilliant from talking though my options for a hob to giving me a really good deal and also helping out with some electric cabling pre delivery. I would recommend these guys for any one looking to purchase new appliances”
Helpful Report
C Rubly
Verified Buyer
“Exceptional service & quick turnaround! Thank you, Les, for helping me with a difficult situation.”
Helpful Report
C Selvaraj
Verified Buyer
“I purchased various home appliances mostly from the Miele brand and a Bora Classic 2.0 cooktop for our new home from Appliance Superstore in January 2023. For all the queries including the initial quote, I have received a swift response from the salesperson Laura. Cant appreciate her enough for the prompt responses and the best quote I have received in comparison to all other quotes that I have received from other vendors. She did respond to my after-sales-related inquiries within hours and guided me in the right direction. I would recommend "Appliance Superstore" 100% and I can say that you would get the best price when buying multiple appliances together.”
Helpful Report
J Stevens
Verified Buyer
“Very speedy delivery and great service”
Helpful Report
M Kinowska-Zajac
Verified Buyer
“Thank you for an easy and pleasant transaction. Excellent seller! Great experience with making purchase at Appliance Superstore. Prompt responses from the Sales team and get answers to all my questions. Hope to deal with you again”
Helpful Report
K Barnes
Verified Buyer
“Fantastic service from the moment I telephoned and spoke with Laura. The first time when purchasing a new appliance that we have not gone to John Lewis! Laura was very reassuring and answered all my queries. We purchased a Miele washing machine and tumble dryer and the prices were very competitive. A delivery date was agreed and we received a call to say they could arrive a few days early which suited us. I have no hesitation in recommending them.”
Helpful Report
M Trueman
Verified Buyer
“Online ordering was easy, status updates were good and delivery was on time and very good.”
Helpful Report
Appliance Superstore is rated 5.0 based on 864 reviews
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