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Appliance Superstore Reviews

5.0 Rating 864 Reviews

100 %

of reviewers recommend Appliance Superstore

Company Reviews

5.0

Based on 864 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Appliance Superstore:

At the Appliance Superstore we price ourselves in providing the highest levels of customer service whilst offering highly competitive prices. We offer appliances from leading brands, Neff, Bosch, Siemens, Miele, Liebherr, Bora, Elica, Quooker to name a few.

Appliance Superstore 5 star review on 11th March 2023

Appliance Superstore 5 star review on 17th April 2021

Appliance Superstore 5 star review on 3rd April 2021

Appliance Superstore 5 star review on 13th March 2021

Appliance Superstore 5 star review on 8th December 2020

Appliance Superstore 5 star review on 1st December 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t fault them. Good prices, delivered to time and were really friendly and helpful. No hesitation using them again.”

“From buying to installation was excellent. Friendly & knowledgeable staff and if you had any questions they would answer it immediately.”

“Good customer service on the telephone. Delivery etc all went according to plan. My biggest complaint is that my fridge/freezer intended for UK use came with a European 2 pin plug. I am not quite sure what I was supposed to do with that!! Considering that it was very close to Christmas I had no choice but to keep hold of it and use an adaptor. Not really acceptable”

“Very pleased with the service. We ordered the washing machine on a Saturday and it was delivered on the Tuesday, and this was the week before Christmas. Also the price was more than 10% cheaper than we could find with any other online supplier. Would definitely buy again.”

“Great service”

“My Bertazzoni cooker was delivered meticulously! Fantastic service.”

“Very please we Novy extractor, great service.”

“Excellent service, changed delivery drop off last minute, great communication and so far an excellent product.”

“Great experience working with Appliance Superstore. They come recommended.”

“Great range of quality appliances at competitive prices. To make things better they have clearly identified exceptional offers. Questions are answered promptly and advice is positive, helpful and sound. Delivery in my case was free, when promised and well executed. What more could you wish for?”

“Very well, dealt with Les an Laura both really helpful and delivery driver Martin excellent. We had a problem with one of the legs on our Meile dishwasher but was quickly rectified by les with a replacement machine. I would recommend this company.”

“arrived when they said it would, kept me informed of progress throughout the purchase process.”

“Excellent- very professional from start to finish and no problems. I highly recommend Appliance Superstore.”

“The service was excellent and would have achieved 5 stars but the supposed installation delivery people were appalling. They looked for every reason not to install the machine and I ended up getting my husband to install it. This just sadly, for your excellent sales and processing staff, only just scratched a three.”

“Brilliant online system, easy to use, and I was kept up to date with delivery notifications, but they do go quiet between messages but it's nothing to worry about, the guy came in was extremely friendly fitted the hob took the old one away, the mrs is well chuffed”

“The appliance hasn't been installed yet (awaiting worktop) but the service from Appliance Superstore was excellent. Laura in Sales was so helpful and made the whole process a lot easier by working out how much and what bits of ducting I needed. They also kindly held onto the hob while the kitchen was being fitted and sent it when requested safely packaged.”

“Great service. Matched the price for me. Quick delivery”

“Excellent service. Phone was answered immediately and my queries were dealt with efficiently. Very happy with quick delivery and came at allocated time. Would highly recommend this store.”

“Excellent, no problem whatsoever ordered one day delivered the next,delivery men were very polite and helpful with the delivery ,what else could you want.”

“Excellent service from start to finish”

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Appliance Superstore is rated 5.0 based on 864 reviews