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Appleyard London Reviews

4.6 Rating 10,851 Reviews
91 %
of reviewers recommend Appleyard London
Company Reviews Product Reviews
11,846
 Metrics Info
4.6
Based on 10,851 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Appleyard London Reviews

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Mr Thomas B
Verified Buyer
“Lovely flowers.”
Helpful Report
Posted 2 years ago
Martin I
Verified Buyer
“Good value”
Helpful Report
Posted 2 years ago
Mr Roberto R
Verified Buyer
“Excellent service, timely delivery. Only issue was the website checkout I had an offer and couldn’t see where to put the code in, so ended up paying a lot more than I should have. This needs to be easier to use/clearer.”
Helpful Report
Posted 2 years ago
Mr Andrew C
Verified Buyer
“On time and great quality”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Ordered from overseas for a friend in the UK. Online ordering and tracking was easy and straight forward.”
Helpful Report
Posted 2 years ago
Mr Andrew P
Verified Buyer
“Good, flowers received in good condition and on time.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I assume it was a very busy day but flowers were delivered in the evening which was a bit late for Women's day”
Helpful Report
Posted 2 years ago
Mrs Catherine P
Verified Buyer
“Flowers were beautiful (saw photo) and recipient (my poorly Mum) was thrilled.”
Helpful Report
Posted 2 years ago
Mr Nabil A
Verified Buyer
“Great website, easy to navigate, good offers available, only feedback would be to leave special instructions for drop off in case none of the options available apply to the person who was ordering.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Lovely flowers! My partner was very pleased with them and they were lasting well but on the 6th day they just died. They could of lasted longer but overall it was a good experience”
Helpful Report
Posted 2 years ago
Mr Steven A
Verified Buyer
“Roses didn’t last as well as previous deliveries”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“My order arrived one day late. Otherwise, everythIng was satisfactory.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good service. a little pricey”
Helpful Report
Posted 2 years ago
Mr E W
Verified Buyer
“We had a little mix-up on the delivery date which was suppossed to have been 14th february (Valentine's Day gift) but was delivered on the 9th instead. Upon lodging a query, your staff sent a repeat flower order to my daughter on the 14th. Very well done.”
Helpful Report
Posted 2 years ago
Mr Tim M
Verified Buyer
“Quality and beautiful flowers, reliable and regular communication and speedy on time delivery for valentine's. Competitive price with a discount code. May have shopped around if I hadn't had a voucher.”
Helpful Report
Posted 2 years ago
Ms N
Verified Buyer
“Pretty good for the price considering it was Valentines Day.”
Helpful Report
Posted 2 years ago
Mr Adrian N
Verified Buyer
“I am a frequent customer of Appleyard who are normally excellent. However on the last two occasions, months apart, the delivery to an Eastbourne address and most recently to a Exmouth address, they arrived in a sorry state. The first the courier had them in the van for over 24 hours. The second I have no idea why. However, the instant replacement policy with no quibble, brings the overall score back up to 4. Replacement was the next day and in perfect condition. Prior to this I would have always said 5 ⭐️ .”
Helpful Report
Posted 2 years ago
Ina M
Verified Buyer
“Excellent website. Good quality flowers.”
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Posted 2 years ago
Anonymous
Verified Buyer
“Recipients loving the autumn colours.”
Helpful Report
Posted 2 years ago
Mary C
Verified Buyer
“Good selection of flowers and champagne packages. Would be much better if you could select a time slot for delivery. It was necessary to deliver the gift a day early to ensure the recipient received it before a specific time the following day. Even with paying premium delivery this was not an option which seems odd for a brand like this.”
Helpful Report
Posted 2 years ago
Appleyard London is rated 4.6 based on 10,851 reviews
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