“Website made it easy to choose model. Payment easy and straightforward.
Collecting from store was immediate with very efficient and safe COVID-19 process In store. People in store professional and friendly.”
“Purchased a 27” iMac 5K 2019 model, after a few months use in a normal clean house, a small insect managed to get stuck in the space between the glass and the lcd panel. Apple’s response? Warranty doesn’t cover ‘debris’ under the screen! Surely a £1800 machine should be built well enough that a common household insect cannot get inside the allegedly sealed screen unit?!?! They make great products but clearly couldn’t care less about their customers. Steve Jobs would be turning in his grave.”
“One of the best companies in the world not just in the current time but for many decades, I like it so much due to the unbelievable technology that the company provides for its costumers, but the only thing that bother me with the devices is the prices even though I know it deserve it at all.”
“One of the best companies in the world not during the current time but for many decades due the unbelievable technology that the company provide for their costumers but the only thing that bother me is the prices of the devices even though that the deserve it.”
“1. Pre-purchase unable to get through to Apple despite numerous attempt. 2. Wacom Intuos arrived very promptly on the 5th August at approx 10.30. 3. Since when it is now the 7th at 14.00 both Apple support and Wacom support despite very lengthy telephone calls and multiple downloads, deletions etc the tablet still does not work with either of my iMac's. 4. Just spoken to Apple to reject the Wacom and get it returned and refunded appaling customer attitude. 5. What a great shame I couldn't purchase this from John Lewis they understand customer service. Furthermore Wacom and Apple have been aware of these operating / connecting issues since the Intuos launch in 2017 ! I have worked in retal for over 50 years this is an unacceptable example of product and retailer failure.”
“After several decades I’ve decided to migrate from MS/HP based computers and decided to buy an initial Apple Desktop to validate my decision by running benchmarks on it created by our design leader.
I selected Amazon, as my online source, and placed an order for a new computer and, as is normal, had a pending payment advice note in my applicable bank account. I would typically expect payment to be taken upon delivery or shipment from warehouse. As this was, I thought, a very standard run-of-mill, mid-range, unit I’d expected delivery in a week or so. There was no indication that the PC in question was a ‘not yet released item’ or indeed out of stock, despite this and the fact no delivery date had been given I was charged the full order amount after a few days. On consulting an Amazon customer support agent, I was informed the delivery date could be months away and if I wanted, they would refund my payment in full. Amazon have not understood I wanted a new Apple PC not a refund – their commercial model is a confusing one.
However, on consulting with Apple this week I was advise Amazon are not reseller for Apple and no advice or help was offered. I think Apple and Amazon are telling me they do no want to sell me a Computer, nor do they want me to migrate from MS Windows to Apple environment – what a frustrating business model.”
“my iPhone 11 always has problems and it’s getting sickening the screen is glitching and things are happening to the phone when I have done nothing to it”
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“Apple.in
The products of apple was very perfectable to use the products.
The products are very costly but the products deals very closely and that were the apple was increasing the features of the products
It responds the perfectly very nice to get the problem solved.
Thank you”
“Ordered an Apple Watch online and it was the simplest thing ever allowed me to customise the watch look through any additional add ons and explained various payment options”
