Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

ANYVAN Reviews

3.3 Rating 2,195 Reviews

57 %

of reviewers recommend ANYVAN

Company Reviews

3.3

Based on 2,195 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ANYVAN:

AnyVan - Move Anything, Anywhere

Save up to 75% on deliveries and removals

No matter what you are moving; from a King-Sized bed to a framed picture of the Queen; a Grand Piano to a classic Ford Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond.

We do this by marrying people looking to move something with our trusted team of AnyVanners. They are equipped with the knowledge and expertise to go the extra mile. And our customer team are always on hand to ensure there is a friendly person to guide you through the journey.

Phone:

20 3872 3050

Email:

it_service_account@anyvan.com

Location:

5 -17 Hammersmith Grove The Triangle Hammersmith London
London
W6 0LG

Write Your review

Tell us how ANYVAN made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick timely can book with short notices AnyVan saved our moving home drama’s.”

Posted 2 months ago

“Very good service”

Posted 2 months ago

“Driver very polite and professional. Would recommend this company.”

Posted 2 months ago

“Driver very polite and professional. Would recommend this company.”

Posted 2 months ago

“My third time using AnyVan. Very user friendly booking system. Had to cancel my move day before due to snow/ice. They were extremely helpful and rebooked to my preferred day and time without fuss or charge (even though it was the evening before). Lads who did move were friendly, professional and helpful. Everything treated with care. No issues at all. Wouldn’t hesitate to use again.”

Posted 2 months ago

“Great company, competitive, great communication with quick response”

Posted 2 months ago

“Made loads of promises when booking about how I wouldn't have to worry about anything. Moving day turned out to be a complete nightmare as I booked the removals between 12-2 and no sign of them and tracking wasn't working. Apparently they were stuck in bad traffic. They eventually turned up after 5pm because of an engine fault, which I have still had no proof of. The men turned up- one with no English, failed to wear protective foot wear or put protective covers down. They completely messed up the sale of my house, luckily my purchaser was very understanding. Customer services were shockingly bad when dealing with the complaint and got a ridiculous £50 refunded. Avoid!!!!!!”

Posted 3 months ago

“Do not use Any van! We bought a heavy dining table at Home Sense, and they offer Any van for a delivery service. The order online took ages to sort out but they quoted £40 for 2 men, which we paid. On the day of delivery we got several confusing and contradictory messages re expected delivery time, and when we rang for help they were difficult to understand, with poor English. Eventually they found the shop, but then rang to say there was an extra charge of £14 because the table was on the first floor, not the ground floor! We had no choice but to pay or they wouldn't deliver it. I suspect, reading other reviews, that this is a regular scamming tactic they use. They were unprofessional, foreign, untrustworthy and shambolic. Avoid!”

Posted 3 months ago

“Do not use this company! They are scammers! They turned up in the smallest van you have ever seen to move a 3 bedroom house! They filled the van and then said (with half our stuff still left in the house) that that was it! I needed to speak to anyvan and pay more if I wanted the rest of the stuff taken as they had taken everything on the inventory! They then tried to get me to pay another £320 to move the rest of my house contents! I refused and every 10 mins this price went down! Eventually after threatening to take them to court we paid £40! Awful company make the day so much more stressful and obviously scam people to pay more money by bringing vans that are too small and trying to charge them more money for an extra trip! DO NOT USE!”

Posted 3 months ago

“The men were on time and very quick. Would definitely use again.”

Posted 3 months ago

“Excellent service from the two guys who picked up and delivered the items They photo documented the items as they took receipt and also as they were delivered Only slight issue was finalising the actual pick up time We were given a time slot that was about three hours after the original one agreed This was eventually sorted after a call to the company Would use the company again”

Posted 3 months ago

“Pessimo servizio sento di essere stata truffata.”

Posted 3 months ago

“The men were on time and very quick. Would definitely use again.”

Posted 3 months ago

“Easy to book, easy to track, made the whole move seem easy indeed!”

Posted 3 months ago

“Excellent service. GREAT men with a van! Easy experience and very efficient! Won't hesitate to use again. Also great for last minute booking!”

Posted 3 months ago

“I have moved to my new house with AnyVan. It was easy to book and communication was very good. They came right on time and guys were very professional. Easy and clean. I am very happy with service.”

Posted 3 months ago

“On time, communication great and reasonable price”

Posted 3 months ago

“AnyVan driver was very friendly and helpful and has delivered my furniture in great condition. I will use this service again and I strongly recommend it to others.”

Posted 3 months ago

“Friendly staff quick strong helpful 😁”

Posted 3 months ago

“Beware of scammer company. I moved with AnyVan 6 months ago to a house in Irvine. After six months I have to move again. I call them. I pay when two very young and unprofessional kids arrive at my house. After two hours trying to understand what to do, they run away without telling me. nothing and anyvan doesn't want to give me my money back. unfortunately it happens that a company works well then to save money it hires non-professional people and things change. watch out for scams.”

Posted 3 months ago

«
1
2
...
3
4
5
6
7
»

ANYVAN is rated 3.3 based on 2,195 reviews