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ANYVAN Reviews

3.3 Rating 2,210 Reviews

57 %

of reviewers recommend ANYVAN

Company Reviews

3.3

Based on 2,210 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ANYVAN:

AnyVan - Move Anything, Anywhere

Save up to 75% on deliveries and removals

No matter what you are moving; from a King-Sized bed to a framed picture of the Queen; a Grand Piano to a classic Ford Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond.

We do this by marrying people looking to move something with our trusted team of AnyVanners. They are equipped with the knowledge and expertise to go the extra mile. And our customer team are always on hand to ensure there is a friendly person to guide you through the journey.

Phone:

20 3872 3050

Email:

it_service_account@anyvan.com

Location:

5 -17 Hammersmith Grove The Triangle Hammersmith London
London
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and smooth service. Friendly and efficient delivery driver, kept informed the whole time.”

Posted 4 weeks ago

“Best service ever”

Posted 4 weeks ago

“Best service ever”

Posted 4 weeks ago

“Best service ever”

Posted 4 weeks ago

“Amazing van driver. Friendly, helpful and efficient. Items were shown respect and carefully packed into the van. The whole process was simple, smooth and alleviated the stress of moving. 100% recommend.”

Posted 1 month ago

“It was the first time using any delivery service of this nature. I thought the service was exceptional. including photos of my bike at home and at the delivery address. thanks to Ashley and his partner. regards Albert.”

Posted 1 month ago

“AnyVan services was spot on Excellent customer service and driver was very supportive with the delivery etc”

Posted 1 month ago

“Excellent service on time very helpful and reasonable price will definitely use again and recommend to all”

Posted 1 month ago

“Excellent service on time very helpful and reasonable price will definitely use again and recommend to all”

Posted 1 month ago

“Prices seem low but that’s equal to the service. Paid for a “premium package” which was never delivered. Drivers arrived late and with no packing boxes or material. Even though this was paid for. Packing/unpacking service never happened either. Spoke to customer service over 7 times and still awaiting a reply!! Would highly recommend staying away from this cowboy company.”

Posted 1 month ago

“Excellent service today and great driver all at short notice”

Posted 1 month ago

“Professional, efficient service. Friendly, punctual, quick, no nonsense and great value for money. Definitely recommend!”

Posted 1 month ago

“1st class ..on time .n deliv driver was very good .”

Posted 1 month ago

“🔴⚠️ Beware of AnyVan! ⚠️ 🔴 Had the worst experience with AnyVan moving my belongings not once, but twice. 💔 Their workers were incredibly rude and careless. 😡 Paid extra for dismantling furniture, but they didn't bother and ended up breaking my new £800 table and a £700 Samsung TV! 🚫 Customer care is non-existent, refusing to take responsibility. 😤 Overcharged £250 on top of it all! Currently taking legal action against this scam company. Avoid AnyVan at all costs! ❌ #AnyVan #Fraudsters #BadExperience #LegalActionNeeded”

Posted 1 month ago

“Fantastic experience with ANYVAN. Anthony was ver professional and made the job much easier with his help. Thanks guys”

Posted 1 month ago

“Excellent service. Driver arrived in good time and was very helpful.”

Posted 1 month ago

“AVOID AT ALL COSTS If I could rate 0 stars I would. Booked anyvan for our home move, collected my belongings at 8:45am, the next location was 1 hour 15 minutes away. The moving guys did not show up there until 5:45pm, 9 HOURS LATER. We were constantly calling up the customer service line throughout the day and the time they would arrive kept on changing from 10:15am, to 12pm, to 3pm, to 3-4pm, to 4pm latest, to 5:30pm, and then finally they arrived at 5:45pm. This meant we were left hanging around for hours waiting to move into our new flat, having no idea where our personal belongings were being driven to. They then promised a refund on the phone and have since refused. They lied to us continually, misled us, wasted our time and created an unimaginable amount of stress. The most horrific service from such a horrendous company. Any other company to use for moving house is better than this one. Just awful, what a waste of money”

Posted 1 month ago

“Great Service All Round!”

Posted 1 month ago

“Punctual ,efficient, respectful and careful. What more could you want?”

Posted 1 month ago

“Well done guys, difficult job with lots of complications all handled with good humour”

Posted 1 month ago

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ANYVAN is rated 3.3 based on 2,210 reviews