Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.72

4.7 Rating 3,897 Reviews

94 %

of reviewers recommend Anorak

4.7

Based on 3,897 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service from an ethical retailer who sells beautiful and sustainable clothing”

Helpful Report

Posted 7 months ago

“I ordered 3 items. I item arrived which is a lovely dress. 2 items awaited. Emailed company over 2 weeks ago having waited a week to see if other items arrived. How rude and disrespectful to customers- NO RESPONSE OR EXPLANATION OF WHERE MY ITEMS ARE. Such a shame as I thought I had found a new favourite company”

Helpful Report

Posted 7 months ago

Hi Michelle P, Really sorry you feel so disappointed we certainly did not mean to ignore you, rather we did't see the email. Very happy to help resolve this today for you. If you can email info@anorakonline.co.uk your order number we can get this issue resolved. Thanks.

Posted 7 months ago

“I wore this dress for my son’s graduation and it was perfect! Really comfortable fabric for a slightly autumnal sunny day. Delivery was exactly as promised. I’d definitely buy from you again.”