Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.72

4.7 Rating 3,896 Reviews

94 %

of reviewers recommend Anorak

4.7

Based on 3,896 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

Write Your review

Tell us how Anorak made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love Anorak, I have bought several items now and all have been brilliant quality, a fantastic fit and just gorgeous vibrant designs. I always get lots of lovely comments when I wear these clothes. Cannot recommend highly enough.”

Helpful Report

Posted 6 months ago

“I love Anorak clothes, ordering them is easy and efficient. I've just had an excellent demonstration of their good customer service in their quick processing of a return and exchange and the fact a human being actually answered my email. The clothing is well made and lasts - colours still vibrant after many washes.”

Helpful Report

Posted 6 months ago

“Awaiting refund as item wasn't suitable. Although a lovely dress I felt dress was too long for me at 5' 4". Returned and now awaiting refund. How long does this take? Many thanks.”

Anorak 5 star review on 8th October 2023

Helpful Report

Posted 6 months ago

“I recently bought the Posy EcoVero short sleeve blouse in pink. The colour is gorgeous, lovely soft fabric and very comfortable fit. A very friendly and efficient business. Would highly recommend.”

Helpful Report

Posted 6 months ago

“A lovely shirt in a lovely happy colour. A piece of clothing that lifts the spirits, gifted to someone who is struggling at the moment.”

Helpful Report

Posted 6 months ago

“Absolutely wonderful quality and is exactly as it looks in the pictures”

Helpful Report

Posted 6 months ago

“Very pleased with the Buzy Bee duvet cover, soft and comfortable”

Helpful Report

Posted 6 months ago

“Looks good but not used yet!”

Helpful Report

Posted 6 months ago

“Worn a few times but sadly got to pack away until summer arrives. Have hand washed to be on the safe side. Pretty.”

Helpful Report

Posted 6 months ago

“All ok but communication could be better”

Helpful Report

Posted 6 months ago

“Unable to review this item as it didn't arrive in time for my leaving home for holiday.unseen as yet”

Helpful Report

Posted 6 months ago

“Love the ducks! Its such fun to have ducks on a towel, which is basically a utility item . Good quality too.”

Helpful Report

Posted 6 months ago

“Hi. I haven't actually seen the product yet. When I ordered, the website somehow populated the address field with an incorrect address from PayPal, whilst Anorak is not necessarily to blame for that, I was disappointed in their response. I realised immediately and tried to find a number to call and cancel. No customer service desk, I emailed urgently and heard back later that it has already been dispatched. I asked what could be done and, basically it was nothing. The email response was kind of rude I thought, and very much 'tough luck' with no attempt to help by calling the delivery service or by telling me I could tell the address to reject the delivery so it got returned. I think companies like Anorak ought to understand that part of their product is the delivery service that they choose and manage. The customer has no control over that. Anyway, overall very disappointed at the customer services”

Helpful Report

Posted 6 months ago

“Lovely set, very nice feeling and a cozy pattern.”

Helpful Report

Posted 6 months ago

“Not happy with the service I received. My order was sent to an old address from three years ago and no one seems to know why or how. Incredibly expensive top that I have paid for but not seen. Customer service doesn’t match cost of the clothing. Will not be buying from them again.”