Kelly's Hair Oxford Reviews

4.8 Rating 1,488 Reviews
98 %
of reviewers recommend Kelly's Hair Oxford
4.8
Based on 1,488 reviews
Shipping & Delivery
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Kelly\'s Hair Oxford Reviews
Visit Website

Phone:

1865727077

Email:

Kelly@kellyshairoxford.co.uk

Location:

33 St Clements,
33 St. Clements Street,
Oxford
Oxfordshire
OX4 1AB

Write Your review

Tell us how Kelly's Hair Oxford made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Kelly's Hair Oxford 5 star review on 20th September 2023
Julia
Kelly's Hair Oxford 5 star review on 20th September 2023
Julia
Kelly's Hair Oxford 5 star review on 20th September 2023
Julia
Kelly's Hair Oxford 5 star review on 20th March 2023
Christine
Kelly's Hair Oxford 5 star review on 20th March 2023
Christine
Kelly's Hair Oxford 5 star review on 7th March 2023
Felicity
Kelly's Hair Oxford 5 star review on 26th February 2023
Mandy
82
Anonymous
Anonymous  // 01/01/2019
Emilia gave me an amazing blow dry that looked brilliant and lasted for days. It was just the right amount of volume and wave. I enjoyed getting lots of compliments about my new haircut... when really it was just a great blowdry!
Helpful Report
Posted 1 month ago
Hi Lou, That's fantastic to hear! Emilia is thrilled to have provided you with an amazing blow dry. Sometimes, the perfect blowdry can work wonders. We appreciate your kind words and look forward to delivering more great experiences in the future! Kelly Kelly’s Hair Oxford
Posted 1 month ago
Excellent customer service, all the staff are very friendly and happy they look after you as soon as you get in the door will definitely use again. A very relaxing experience and would definitely recommend
Helpful Report
Posted 1 month ago
I’m delighted to hear about your positive experience! Providing excellent customer service and creating a friendly, welcoming atmosphere is our priority. It's wonderful to know that you found your visit relaxing, and we appreciate your recommendation. We look forward to seeing you again and ensuring your future experiences are just as enjoyable! Kelly Kelly’s Hair Oxford
Posted 1 month ago
I have always wanted to try hair extensions because my hair is very fine and thin. I've had my hair cut and styled by Courtney before and she was terrific about talking me through the process. She was even able to match my hair colour exactly! The extensions look great and I feel marvellous. While the initial outlay for the extensions seems pricey, they are a good investment and the quality is well worth the money. I would definitely recommend Kelly's Hair Oxford!
Helpful Report
Posted 1 month ago
Hi Kelley, Thank you so much for your wonderful review! We are thrilled to hear that you had a wonderful experience with us. We are delighted to know that you finally tried hair extensions and that Courtney did a fantastic job in helping you through the process and finding the perfect hair colour match. We look forward to seeing you again soon Kelly Kelly’s Hair Oxford
Posted 1 month ago
Kelly’s Hair Oxford always is the best experience. Absolutely fantastic haircut in a positive environment. I always get comments about how sharp my haircut looks since I have been coming to Kelly’s. Thank you for being so fabulous!
Helpful Report
Posted 1 month ago
Thank you so much for your wonderful review! I’m thrilled to hear that we consistently provide you with the best experience. I appreciate your kind words and look forward to continuing to provide you with fabulous service! Kelly Kelly’s Hair Oxford
Posted 1 month ago
I wanted a new hairstyle but didn’t want the length of my shorter! As usual Kel pulls it out of the bag, lovely haircut lots of nice comments.
Helpful Report
Posted 1 month ago
Hi Gloria, Thank you so much for your fabulous review! I truly appreciate your kind words and continued support. I look forward to providing you with another exceptional experience in the future. Kelly Kelly’s Hair Oxford
Posted 1 month ago
Thank you for getting the bolster seat for your smaller clients. Thank you for a good haircut and a nice chat.
Helpful Report
Posted 2 months ago
Hi Cate, You're very welcome! We're pleased to hear that the booster seat made a positive difference. We look forward to seeing you again soon. Kelly Kelly’s Hair Oxford
Posted 1 month ago
Wouldn’t recommend spending money there, the staff has changed and very poor talent both cut and blow dry
Helpful Report
Posted 2 months ago
We appreciate your feedback and apologize for any dissatisfaction. We are committed to ensuring that each of our clients receives exceptional service, and we take your feedback seriously. We're unable to identify you and your specific visit with us, but reaching out to us at kelly@kellyshairoxford.co.uk will help us address your concerns and work towards making things right for you. In order to improve our services, we kindly request your assistance in highlighting specific areas where we fell short. We would greatly appreciate any additional details regarding your visit, as your feedback will help us identify areas for improvement and ensure a more satisfactory experience for all our clients. Best regards, Kelly Kelly's Hair Oxford
Posted 2 months ago
Great haircut for curly hair!
Helpful Report
Posted 2 months ago
Thank you for your lovely review, We look forward to seeing you again in the future and providing you with more amazing experiences. Kelly Kelly’s Hair Oxford
Posted 1 month ago
I've been a couple of times now and had really great experiences (Courtney and Anne) - everyone is super friendly and I loved my haircuts, thank you!
Helpful Report
Posted 2 months ago
We're delighted to hear about your positive experiences with both Courtney and Anne! It's wonderful that you've enjoyed not only the friendly atmosphere but also loved your haircuts. Thank you for your kind words, and we look forward to welcoming you back for more great experiences in the future! Kelly Kelly’s Hair Oxford
Posted 1 month ago
Visited for a consultation. Left with a very clear idea of what we’re aiming for, and an appointment scheduled in a months time to get it done. Lovely customer service, felt very welcomed.
Helpful Report
Posted 2 months ago
Thank you so much for your wonderful review, We look forward to seeing you again soon. Kelly Kelly's Hair Oxford
Posted 1 month ago
I've been looking for somewhere that's attentive as I try to grow my hair out, and Kelly has been super helpful with the process. Excellent service all around.
Helpful Report
Posted 2 months ago
Hi Max, Thank you so much for your lovely review, I Looking forward to continuing to assist you on your hair growth adventure! Kelly Kelly’s Hair Oxford
Posted 1 month ago
Tremendous as always! The wonderful Courtney did a superb job. I am loyal to this salon as they are always reliable and listen carefully to customer preferences. It’s worth me making the 7 mile cycle into Oxford as the service, care and end result is so good.
Helpful Report
Posted 3 months ago
Thank you so much for your amazing 5-star rating! We truly appreciate your kind words and loyalty to our salon. We're pleased to hear that Courtney did a superb job. We look forward to providing you with more excellent hair care in the future! Kelly Kelly’s Hair Oxford
Posted 1 month ago
Best curly haircut I’ve ever had. Kelly is a wizard with the scissors. Highly recommend!
Helpful Report
Posted 3 months ago
Hi Isabel, I’m so pleased, Thank you so much for your glowing review! I look forward to welcoming you back for another fantastic experience! Kelly Kelly’s Hair Oxford
Posted 1 month ago
I had a haircut done by Anne for the first time and, to be honest, had high expectations imagining getting into joyful Christmas period with a lovely haircut executed by the Master, but was disappointed hugely. The haircut didn't keep the shape even for a few weeks (...or should I say days?) after it was done. Anne hasn't thinned out my hair and it looked heavy and surprisingly .... unprofessionally done. The cut around my ears was untidy. I had to blow dry every time after washing trying to lift my hair up (usually I don't do blow drying and let my hair dry naturally) but it didn't help. What else to say? After a few weeks I had to go to a different hair salon to get another haircut. Totally unexpected outcome.
Helpful Report
Posted 3 months ago
Hello, We appreciate your feedback and are genuinely sorry to hear about your experience with Anne. We strive for excellence and value your insights. I can see you have had previous experiences at our salon, and we would love to make it up to you. Our salon manager will be in contact so we can address your concerns and ensure your next visit exceeds expectations. Thank you for bringing this to our attention. Best regards, Kelly Kelly’s Hair Oxford
Posted 3 months ago
Claire is a magician! I love the way she cuts my hair I’m always super pleased with the results. Claire is also an amazing colourist. She takes time to explore lots of options, go through colours and discuss ease of maintenance. I can’t recommend Claire enough and all the team at Kelly’s!! Book an appointment you won’t be disappointed!!!
Helpful Report
Posted 3 months ago
Hi Lisa, Your glowing review of Claire is music to our ears! We're so grateful for your kind words about her cutting and coloring skills, especially her attentiveness to your preferences and desire for low-maintenance styles. It's Claire's passion to make everyone feel confident and fabulous, and your recommendation warms our hearts. Thank you for choosing Kelly's Hair Oxford, and we can't wait to see you again soon! Kelly Kelly’s Hair Oxford
Posted 3 months ago
Not good. As a shorter customer the washing basins don't cater for me. Why not? There should be a satisfactory solution in place so that I can be comfortable whilst my hair is being washed, not perched on a folded up coat.
Helpful Report
Posted 3 months ago
Thank you for taking the time to let us know about your experience at Kelly's Hair Oxford. We apologize that the washing basins did not cater to your needs. We understand that it is important for all our clients to be comfortable when they are getting their hair washed. Could you please tell us how we can make sure you get comfortable next time you visit? I will also make sure my colleagues offer you the additional seat which we do have in the salon that helps to boost the seat up higher enabling a more comfortable hair wash, maybe you would like to try this on your next visit. Kelly Kelly’s Hair Oxford
Posted 3 months ago
Amazing colour advice, great salon experience and lovely cut.
Helpful Report
Posted 3 months ago
Hi Alison,Thank you so much for your lovely review. We look forward to seeing you again in the future. Kelly Kelly’s Hair Oxford
Posted 3 months ago
Ive been using Anne"s for years she had trained most of those in hair now around. Kelly continues tat now and does a fine job for a man anyway so try her out cut or treatment all very neat and professional
Helpful Report
Posted 4 months ago
Hi Peter, Thank you for sharing your positive experience! It's great to hear that i am maintaining Annes dedication to precision and professionalism, offering exceptional services to everyone. Your years of loyalty are truly appreciated, and we look forward to welcoming you back again soon for another touch of hair magic. Kelly Kelly’s Hair Oxford
Posted 3 months ago
I always get a great cut at Kelly’s. Anne makes my fine lanky hair look great. All staff are welcoming and the concern for the environment and the actions the team take to reduce energy and waste are admirable.
Helpful Report
Posted 4 months ago
Hi Anne, Thank you so much for your wonderful review, Anne will be thrilled. Thank you for sharing your experience, We can't wait to see you again! Kelly Kelly’s Hair Oxford
Posted 3 months ago
Emilia is the best! I can always trust her to listen, provide a great haircut and wonderful advice on hair care. Highly recommended!
Helpful Report
Posted 4 months ago
Hi Gianna, We couldn't agree more! We're thrilled you can always rely on her for a fantastic haircut and expert advice. Your kind words mean the world! We look forward to welcoming you back for another Emilia experience soon. Kelly Kelly’s Hair Oxford
Posted 3 months ago
Kelly's Hair Oxford is rated 4.8 based on 1,488 reviews