American Fizz Reviews

3.0 Rating 14 Reviews
50 %
of reviewers recommend American Fizz
3.0
Based on 14 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Email, Telephone
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Anonymous
Anonymous  // 01/01/2019
Never received my package and they refuse to assist, so I paid £50 for nothing but a hassle. Steer clear.
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Posted 8 months ago
Super selection of foods, excellent fast shipping and well packaged so no breakage!!! I regularly place an order!!! Just waiting for a Cheez it restock!!!!
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Posted 3 years ago
Excellent range of products and excellent service including communication, I look forward to receiving the weekly new products email every Saturday. Goods arrive very well packaged and in good condition. We enjoy trying different treats from around the world and often reorder from American Fizz. The price of some items might be high for some budgets but there is enough variety that you can find something you think is reasonable, just like goods from other shops. I have never had to return any item. Highly recommended
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Posted 3 years ago
I absolutely love all my purchases from American Fizz. I love that I can still get my favourites from back home even though I now live in the UK. I've never had any issues at all with the company everything is packaged well and everything is always in date when received. I would absolutely recommend American Fizz to anyone.
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Posted 3 years ago
I wouldn't use any other site for my American goodies. I have used them numerous times before and each time I have been very happy with how easy it is to order, the packaging and delivery and the products.
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Posted 3 years ago
Best food company going! Been ordering for years, cannot fault them
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Posted 3 years ago
Worst american food site I ever seen. they try to rip you off be careful. After 3 week they still haven't sent my package and they charge a huge amount for shipping costs. Look likes a scam
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Posted 3 years ago
Customer service absolutely appalling. Placed order well in time for Christmas delivery. Chased when order did not arrive on the date , 5 days only after point of order as stated on their website site when ordered, only to receive an email stating it will now be delivered after Christmas. Requested refund no response and no phone line pick up. Now having credited card company reclaim monies back . STAY AWAY FROM THIS COMPANY.
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Posted 3 years ago
This is not a business. This is a scam. Sent me expired food and refused to give me a refund.
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Posted 3 years ago
I had my order in super quick time and extremely happy with the packaging and my goods. I love this company so much and with so many delicious items to choose from I'll be ordering from them for a long time yet! Super customer service!
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Posted 4 years ago
NEVER ORDER ANYTHING FROM HERE!!!! not only the worst customer service in the world, also they sent you fake products and when you refund the goods, they won't even give your money back. so no goods and no money. Scammers!
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Posted 4 years ago
Worst customer service in the world. The manager is horrible and no cooperation from their side at all. Breakages incurring with no credit given and they take no liability. I am disgusted and appalled at their manager’s behaviour mainly. She is a terrible person.
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Posted 4 years ago
Very poor service. Ordered on 26/12/18 for next day delivery. Understood this might take a couple of extra days due to the holidays, but did not expect to wait until 7/1/19 (12 days later) after paying nearly £6 for delivery. Products arrived and very disappointing - the 'hamper' is the size of my hand!
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Posted 5 years ago
I am now able to purchase American products at reasonable prices without the expensive shipping costs because the company is based in the UK. It's a fantastic site offering a wide range of merchandise normally only available in America and so needs to be shipped from America which bumps up the cost of items tremendously and can take a long time to be delivered. This site makes obtaining American products quick and easy at great prices and at standard UK postage costs. I am so pleased that I found them.
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Posted 6 years ago
American Fizz is rated 3.0 based on 14 reviews