AMC Removals Reviews

Name: AMC Removals
Address: Unit 2, Glenfield Industrial Estate, Perth Road, Cowdenbeath, Cowdenbeath
Rating: 4.85

4.9 Rating 612 Reviews

97 %

of reviewers recommend AMC Removals

Company Reviews

Metrics

Info

4.9

Based on 612 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01383 514239

Email:

mail@amcremovals.co.uk

Location:

Unit 2, Glenfield Industrial Estate, Perth Road, Cowdenbeath
Cowdenbeath
KY4 9HT

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AMC Removals 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guys arrived promptly , were friendly and worked tirelessly. My only trouble was the sofa didn't fit through the door without removing it. They didn't have a screwdriver to remove the door unfortunately.”

Helpful Report

Posted 5 years ago

Hi Nicola, I really appreciate your feedback reference the screwdriver and have forwarded this to our Operations Manager to avoid this happening again. Otherwise, I'm delighted everything else went well. All the very best in your new home.

Posted 4 years ago

“2 guys worked hard in moving me.. there was a mix up with the time they were meant to arrive... got everything safe to my new pad including my cat lol thanks guys”

Helpful Report

Posted 5 years ago

Hi Fiona, thank you very much for your review. Glad the cat is safe! All the very best in your new home.

Posted 5 years ago

“Everything went to plan - first time I used a professional packing arrangements and this worked really well. The move itself, as with such events, was not without some glitches but these was not the fault of the company - simply legal aspects led to a minor delay. However in the company everybody was very helpful and this eased the general stress levels.”

Helpful Report

Posted 5 years ago

Thank you so much for your review. I'm delighted you found our crew to be helpful and that we helped reduce the stress on moving day. All the very best in your new home.

Posted 5 years ago

“Everything was delivered safely and securely. The team were polite, quick, helpful and took care not to get wet/mucky feet on the floor. The job was properly specced, with three vans and five guys. So, they got the most important things right. I had a few minor grumbles though. The online portal didn't work for me. I'd have preferred a more straightforward contract/job confirmation. For example, despite asking for Ts&Cs in advance, we were told the day before the move about a condition relating to waiting time. I suppose we could have expected that, but I did ask if there was anything we needed to know and was not provided any information apart from the original job spec. Although the office staff were also friendly and helpful, things seemed a bit disjointed. We had to confirm a change to our plans multiple times before the change was accepted. Similarly, we were told the guys would arrive at 9.30, but they arrived a good bit earlier than that, catching us a bit off guard.”

Helpful Report

Posted 5 years ago

Hi Stewart, many thanks for taking the time to leave a review. I immediately passed your concerns to customer service. We can see the lorry arrived at 8.44 am which was earlier than the 9-10 am slot confirmed the day before. We are really sorry for this. We are also sorry that you did not like the on-line acceptance portal, there is the alternative available to sign and return a printed acceptance, but we'll make sure in future all our clients are aware of alternative means of accepting their quote. Thank you again for your constructive feedback. We'll make sure our service is improved taking into account your concerns. I'm delighted you were otherwise happy with the service and wish you all the best in your new home.

Posted 5 years ago

“Guys done a very good job quick and efficient, no mess either”

Helpful Report

Posted 5 years ago

Hi Gary, thank you very much for taking the time to review our service. All the best in your new home.

Posted 5 years ago

“From first contact with AMC to moving in to our new house, everything ran like clockwork. We realised 2 days before the move that we needed more temporary wardrobes: this was organised immediately for a small fee. The 3 guys worked so quickly, they had the house cleared in no time. Make sure you tell them if you want something left behind or it will be on the van in a flash! I had to run out to get my hoover back out of the van so I could vacuum the carpets before we left. They were very polite and cheerful, nothing seemed to derail them, even when we had trouble getting a rather large treadmill out of a room. Would definitely recommend AMC. .”

Helpful Report

Posted 5 years ago

Hi Gary, thank you so much for taking the time to share your experience when moving with us. Thank you also for offering to recommend AMC Removals. All the very best in your new home.

Posted 5 years ago

“Great service. Peter and Gordon worked hard and consistently to move us efficiently and safely Very happy with results”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to review the service received. We wish you all the best in your new home.

Posted 5 years ago

“Professional furniture removal van which is clean with blankets to protect items. Three friendly accommodating kind helpful men who try to remove all that is requested. They arrived on the day arranged and assess the property for the best removal arrangement. The only suggestion is that carpets are rolled up or folded up then tied tight to help with handling and storage in new properties.”

Helpful Report

Posted 6 years ago

Hi Isobel, many thanks for your review. I have put your suggestion to our operations team as feedback is so crucial for us, very much appreciated. All the best in your new home.

Posted 6 years ago

“Friendly team, prompt arrival, really helpful.”

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Posted 6 years ago

Thank you very much for your positive review. We are delighted you found our team to be friendly and helpful.

Posted 6 years ago

“The men were easy to deal with, especially Peter. He never stopped, always had a cheery smile and nothing was a hassle.”

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Posted 6 years ago

Hi Carole, many thanks for your positive review. Peter appreciates your very kind comment. All the best in your new home.

Posted 6 years ago

“The removal guys were fantastic and quick in getting the move done and the office staff were also brilliant on getting what was needed and great to speak to with requirements for the move”

Helpful Report

Posted 6 years ago

Hi Sami, thanks for the great review. Our office staff work 8am to 8pm seven days to provide an excellent service. Your moving team really appreciated your very kind comments. All the best in your new house.

Posted 6 years ago

AMC Removals is rated 4.9 based on 612 reviews