“Part was exactly as described, albeit a touch on the pricey side. I foolishly gave an incorrect delivery address. Having chased the item, a couple of days after the promised delivery time, an unknown rep of AM rapidly found the problem in a most friendly fashion.
This is the second time I've enjoyed excellent service from AM - I'll be back”
“AM Car Parts responded quickly with offer of a pre-used, replacement glass sunroof for my Subaru Forester at a competitive price.
Glass sunroof safely received & intact, extremely well packaged, via Parcelforce within 3 days of ordering.
Thank you....all I need now is a break in the weather to fit the new part!”
Dear Customer, Thank you for raising your concern. Your item ws sent out with parcelforce however your postcode seems IV30 which may take extra few days depends on currier and we have no control on currier/third party services. An email has already sent to you with tracking details. Kind Regards, AM Car Parts
“The fuel pump had not even been emptied, let alone cleaned and as a consequence, fuel leaked out and contaminated other parcels. The driver had to re-package the pump in a plastic bag. Also the wires had been cut off very close to the pump body, making re-soldering difficult. I was tempted to return the item but decided the hassle of doing that was worse than the hassle of using it. And it was only £40 cheaper than a new one!!
Dear Customer, Thank you for raising your concern. Your part was delivered to you on 30-06-2016 by Parcelforce. On your request an email was sent to you with tracking details on 30/06/2016 10:47. We hope your vehicle should be sorted now.
AM Car Parts
“Very speedy service and very helpful on phone.
Would highly recommend.
Part turned up quicker than we were expecting.
Had trouble finding this part anywhere but Am Car Parts responded to my query very quickly and the customer was over the moon.”
“Correct part received which was fully functioning, however disappointed with the despatch and delivery time. Ordered Tuesday early afternoon was not despatched until Thursday, garage finally received the part on the following Tuesday.”
“I ordered two items on separate occasions. The first was a cv joint for the propshaft for a BMW 535i using correct part no. - the piece I received though didn't fit and a local dealer informed me the part was from a 7 series not a 5 series. I returned the item and sent an email asking for a partial refund. Unfortunately I have heard nothing since!”