AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 3,985 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 3,985 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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AlzProducts 5 star review on 6th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good website and quick delivery”

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“Quick delivery!”

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“I've only purchased one product”

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“Great visual clock. Although, background will not change to white!”

Helpful Report

We’re sorry to hear our customer had problems setting up the background colour. We’ve reached out to our customer to help them change the display setting to a white background.

“I purchased this Memrabel 2 active reminder clock for my brother with learning disabilities, found to be a perfect solution in reminding to carry out tasks throughout the day and evening....The only drawback I could find was daily programmable time.... waking up at 7.45 each day and every day. Where the weekend would be better to waken up at a later time say 9am Saturday and 10am on a Sunday....perhaps there is a way to do this but not clear in instructions.... Brother loves this clock and is able to understand what each instruction means... Perfect product for his needs... I am sure in future developments this clock could be programmable by a laptop or I-pad for indefinite dates and time schedules, for example special dates like Birthdays reminders.....thank you again...Steve”

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“Expected product to have a little more weight in it, but all in all good size, already set with date, time etc upon arrival. Would have like colour options but limited. Hi”

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“The main phone is perfect, as its exactly the same model I bought 2yrs ago, unfortunately the extra handset is totally different. I bought it for my 90yr old auntie, who finds change hard to handle, so was disappointed with the extra handset. I know its a preference thing, but expected exactly the same in everything, when I ordered the same model.”

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“I am pleased with the item I bought for my elderly mother who has cognitive impairment. It is exactly what I was looking for, arrived quickly and is proving useful.”

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“Very real looking cat and the breathing aswel so realistic, it’s just the clicking sound each time it breathes in! Drives me crazy”

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“Simple to order and Delivered quickly as advised.”

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“A jolly good idea to help my dementia suffering husband. However, just a few days into use the spiral wire holding the pages became detached and arthritic fingers will not allow me to rewind it! However we will manage. Speed of delivery was excellent and will keep company on my list for future reference”

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“Seems pretty good. It is a gift for someone who is going blind, so I think he will enjoy it.”

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“The content is really good but the book itself is too small. Would work well at home for someone with dementia or communication needs. I bought it to have handy in the dining room at a nursing home, it's great as a visual aid but likely to get lost due to its size. I was planning to buy another one but will look for something larger.”

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“The ordering and payment worked well and I got the conformation emails straightaway. The site was easy to navigate. I did have a delivery problem. I didn’t get my tracking email from Alzprducts and Royal Mail didn’t leave a card to say they had tried to deliver so I didn’t know it was ready for collection. I had to ring Alzprducts to get the tracking email. Once I had that I could get my parcel. I am sure this was just a blip.”

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“No problem at all with the product (which arrived very quickly) just not suitable for my mum and what she needs. A great product for people with different needs.”

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“Instructions for storing numbers was wrong. Once sorted very happy with product for use be sister with dementia.”

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“When delivered,clock face was displaced about 8 degrees clockwise.I removed the three retaining spring clips,repositioned the face and tightened the two loose screw in feet.”

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“It was a very nice Teddy but I returned it as it wasn’t going to be quite right for my mother as I was worried she would pull the wires out. Nothing wrong with the product, just not for me. Very easy to return and fast refund”

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“This is a good product, however it lacks in certain areas. i.e. the size of the unit limits where it can go and the locking side prevents it from going onto a socket that is not in the middle of a wall. Another problem is with the depth of the lid, as my mother has dementia she constantly turns off the phones at night causing them to 'run flat' they become useless in the morning. most phones have the power adaptor made into the plug, so therefore the lid will not fully shut and lock. needs improvement but still a good product.”

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“Good customer sevrice. Not quite enough product detail on the website, so i had to email for it.”

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AlzProducts is rated 4.7 based on 3,985 reviews