AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 3,986 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 3,986 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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AlzProducts 5 star review on 6th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice fast delivery and follow-up”

Helpful Report

“Bought three. One isn’t great kinda fiddly but does work. I would buy another as they are fairly cheap but not great quality.”

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“lightweight, and larger handle is better to hold, but the only problem is the tea and coffee strains do not remove from the cup, even after being in the dishwasher or washing in the sink.”

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“The product we ordered was not what we had in mind for my mother, having said that, the service i received getting a refund has been first class, i will definitely order again from this company. K Evans”

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“good product, bad/ none existent instructions”

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“Late delivery, poor communication, mediocre and overpriced product.”

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“Ordered for mother but on arrival the watch was much chunkier and heavy than appeared on the picture . Setting it up for use syncing the time on screen and voice was not straight forward so an elderly person would defiantly need help . Rerun policy was good and I was able to print off a Royal Mail returns label which I understand will be deducted from the refund .”

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“Fast delivery”

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“The idea of this music player is brilliant! However, the usb port seems to be hit and miss as to whether it connects or not. You seem to have to wiggle the cable into place for it to be recognised by the computer. Overall, I'm happy with the product, but niggled by the usb connector!”

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“Truecall very good, Geemarc poor”

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“Does what it says on the tin. Unfortunately my mum has suffered seriously in the various lockdowns. Without family being able to visit she has declined to the point she no longer recognises any of us. The cat does everything it is claimed to do and mum actually said "cat". I'm sure if she had the benefit of more interaction over the past year she would get great comfort from interacting with the cat.”

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“Product did not work with the platform (Sky Q) but AlzProducts was very quick to arrange refund, as promised.”

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“The products seem quite hit and miss, with some being great and others missing the mark.”

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“Needs a off/on switch better still a sensor that automatically switches it off after 30mins”

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“All products so far have been good quality and service very good.”

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“The items I received were all good. The difficulty I had was when I tried to pay for them. Generally, when purchasing something online, the items should be removed from the 'basket' page as soon as it is paid for. This was not the case when paying for these items. Ji was expecting some sort of 'payment received' message but instead I was taken back to the Basket page, which led me to assume that the payment hadn't gone through. I then tried again and ended up buying the goods twice, and therefore had to get a refund, which I may add was dealt with very swiftly. Thank you for that. Because of my wife's situation now with her Dementia, I may well be looking at your website for various things, but may be put off if I have the same carry on when paying for the goods. That's twice it's happened now. Hopd this explanation helps.”

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“It’s nice and cute although it’s eyebrow has fell off which I’ll have to glue myself as worried I won’t get another one in time for Xmas”

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“It’s a lovely calendar very clear and good quality. I think it would be even better if it was one sided as my 80 year old mom (with early stage dementia) commented she hoped she wouldn’t get confused which side to use”

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“Site easy to follow and instructions clear, fast delivery quick response to emails”

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“Gods service from AlzProducts - just not the product I was looking for.”

Helpful Report

AlzProducts is rated 4.7 based on 3,986 reviews