Alpenglow Reviews

5.0 Rating 266 Reviews
100 %
of reviewers recommend Alpenglow
5.0
Based on 266 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Alpenglow  Reviews
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Phone:

0203 696 5660

Email:

hello@alpenglow.ski

Location:

68 High Street,
Weybridge
Surrey
KT13 8BL

Anonymous
Anonymous  // 01/01/2019
Alpenglow were able to offer a choice of accommodation that met our requirements and the booking process was easy and efficient. Steve was very helpful, gave us time to think through the options and responded promptly.
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Posted 6 years ago
Very efficient, found us a great deal very quickly and booking was simple and fast.
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Posted 6 years ago
The booking process was very easy and efficient - over the phone and via email... and without feeling pressurised to make a booking. Both Matt and Steve were able to answer my various questions about the chalets ( particularly important when taking a 6 month old), made a couple of appropriate suggestions and were happy to hold bookings on a couple of chalets while I spoke to the rest of my part. Will definitely use Alpenglow in the future.
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Posted 6 years ago
Dealt with Steve and he was very knowledgeable and patient especially when deciding on which resort would be best suited to our needs. Would highly recommend. Thanks.
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Posted 6 years ago
World class service from both Matt and Steve. Nothing was too much trouble and they went above and beyond service expectations. Having dealt with other ski chalet companies in the past I'm pleased that we came across Alpenglow and will most definitely recommend them to our friends and family.
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Posted 6 years ago
Extremely helpful, prompt and efficient.
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Posted 6 years ago
Quick, friendly efficient. Everything made easy.
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Posted 6 years ago
Very efficient, pleasant experience booking our Holiday. I will use Alpenglow again.
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Posted 6 years ago
Expert booking advice, and found us the perfect chalet for our group.
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Posted 6 years ago
Very efficient and friendly. Despite our first choice from the website not being available, Matt contacted me and took our requirements and came up with multiple options for a busy half term week, and then worked hard to secure our first choice, while keeping other options on hold. It was really helpful to work with a UK based company that had hands on knowledge and advice, that ensured we got the holiday we wanted.
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Posted 6 years ago
Quick, efficient and helpful, an easy decision to use Alpenglow
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Posted 6 years ago
Matt Simpson has been superb so far making this the easiest holiday booking for us. If the Ski holiday is brilliant too he deserves a medal. He answered many emails giving good detailed information and no question seemed too much to answer. From being on a first family ski holiday we knew exactly what we wanted and didn't want this time so really valued his expertise in this area. Thanks so much. Rhiannon
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Posted 6 years ago
Excellent response to our chat request which was informative, rapid and professional. We were delighted to be able to complete the reservation during one engagement, in which Steve closed the loop and secured the booking. Well done Steve.
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Posted 6 years ago
Matt our rep was very useful. Gave some great guidance based on personal as well as professional experience, which really helped us derive value from the trips we were looking at.
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Posted 6 years ago
It was simple to chat and sort out what I was looking for and the price was competitive in the current market
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Posted 6 years ago
It was a pleasure to talk to a representative who was so passionate and knowledgeable about the area we were looking at. Emails answered in a timely fashion and there on the phone when need. A top service all round.
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Posted 6 years ago
highly recommended
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Posted 6 years ago
We used Alpenglow because a friend recommended them. Steve was great in helping us sort out our holiday. He was patient with us, conscientious and really listened to our objectives.
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Posted 6 years ago
Steve was very responsive and knowledgeable
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Posted 6 years ago
Alpenglow have been very helpful in presenting a variety of holiday suggestions enabling me to find the one that is best suited to our requirements. They were friendly, approachable, communicative and proactive.
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Posted 6 years ago
Alpenglow is rated 5.0 based on 266 reviews