4.77 Rating 263 Reviews
96% of reviewers recommend
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
Greater than 94%
accurate and undamaged orders
Customer Service
communication channels
Email, Telephone
"Hope to have more discount"
Posted 1 week ago
"The service overall was good but the returns policy was a bit outdated (not to mention expensive!) There was no option to return it via collect + etc so had to arrange for it to be returned via Hermes which cost just over £8. This was good though compared to the quote I got via Royal mail though which was £14!. Then when I checked the amount put back into my account there was approximately £3 less refunded than I had paid for the goods so another £3 down on an order that I didn't even unwrap or keep!"
Posted 1 month ago is rated 4.77 based on 263 reviews