Allied Vehicle Rentals Reviews

Name: Allied Vehicle Rentals
Rating: 4.52

4.5 Rating 451 Reviews

88 %

of reviewers recommend Allied Vehicle Rentals

Company Reviews

Metrics

4.5

Based on 451 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Moulsham Lodge Garage, Gloucester Avenue,
Chelmsford, CM2 9LG

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Allied Vehicle Rentals 5 star review on 17th July 2021

Ricard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All ways very helpful friendly service with them have been use them for some years now and hopefully many more in the future thanks dave 😀👍”

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Posted 2 years ago

“Just what I needed, cheap price, decent van, late drop off - no fuss reliable service”

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Posted 2 years ago

“The booking process was very quick and easy. Collection of the vehicle again was very easy - very pleasant staff who show an interest as you as a customer rather than just ' a number'. The van I hired was clean and I had no issues. Totally recommend.”

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Posted 2 years ago

“Great value and very helpful”

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Posted 2 years ago

“Used a couple of times. Reasonable pricing and no nonsense customer service. Why go anywhere else!”

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Posted 2 years ago

“unauthorized charges to my card. contacting them was very dodgy, passing me around from department to department, made an excuse that it was due to a fine, asked for a copy/ proof of the fine and received no reply... Avoid!!!”

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Posted 3 years ago

Dear David, It was explained during our telephone call on 08/04/21 that you had parked the vehicle on hire to you on a yellow line in Shorter Ave, Shenfield, a PCN had been attached to the screen by the council. As this had not been paid, the PCN was issue to us as the registered keeper. We reassigned the PCN to you, as per the terms of our Rental Agreement making the council aware who hirer/responsible person was. They would then correspond with you directly at the address given on the rental agreement removing our on-going liability. This information was emailed within one hour of your call. We do not rip people off with admin charges; but try to make a fair charge for the work involved. When you signed the “statement of liability” on the agreement you agreed to further charges being applied to the stored Debit / Credit card. I explained the team that deal with fines only works week days, some had been furloughed, and the supplying branch would not necessarily be aware of a contravention. I would urge anyone reading this review to look back over the last 400 odd reviews and not one person says has issues with the fine or admin charge process.

Posted 2 years ago

“Easy to find, good-natured staff and the vehicles were clean. I'd recommend Allied and will be using them again soon”

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Posted 3 years ago

“Very easy process from booking online to collecting and nice to see a hire company allowing 21+ for vans. Only thing to critique is no parking sensors for a new van which I think would make life a little bit easier for hirers”

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Posted 3 years ago

“Very nice place and great staff”

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Posted 3 years ago

“I always hire vehicles from allied. They are a brilliant company. Easy to hire with no problems. Staff are all friendly and helpful”

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Posted 3 years ago

“Great service. Staff friendly, booking easy and convenient, the vehicles are always good quality and no funny business when returning. I use again and again and Id 100% recommend and often do.”

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Posted 3 years ago

“Nice friendly staff, good price and for me very conveniently situated. The van I hired drove well with modest mileage but was rather shabby in the load area with hardcore stuck in the plywood lining; the longest part of handover was ticking off all the dents and scratches in the bodywork. Notwithstanding, for the price this was a good experience and I will recommend to others.”

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Posted 3 years ago

“Easy to use, helpful staff, reasonable prive and Van did the job needed”

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Posted 3 years ago

“Hired extra long wheelbase van , it had damage marks on it , which were noted by the Allied representative & marked on handover sheet. Van drove well & was comfortable. All correspondence with Allied was efficient & easy to deal with . Would recommend & use again.”

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Posted 3 years ago

“I have used this company many times. Always professional, helpful and friendly. I shall continue to recommend them with enthusiasm.”

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Posted 3 years ago

“We used Allied to move house and hired a 7.5 tonne lorry for 2 days, the staff were very helpful and we would not hesitate to recommend them. Thanks guys.”

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Posted 3 years ago

“Staff friendly and organised but vehicle was awful and not fit for purpose. It was a Mercedes 7.5 ton box with tail lift, really old and automatic gears didn’t work, no radio ,”

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Posted 3 years ago

“Very good service and helpful staff. Due to covid the office was shut when I returned vehicle but good information regarding drop off”

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Posted 3 years ago

“Always very reliable and well organised. Thanks”

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Posted 3 years ago

“Was very good definitely use again”

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Posted 3 years ago

Allied Vehicle Rentals is rated 4.5 based on 451 reviews