Allergy Cosmos Reviews

Name: Allergy Cosmos
Address: Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL, London
Rating: 4.85

4.9 Rating 1,251 Reviews

100 %

of reviewers recommend Allergy Cosmos

4.9

Based on 1,251 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02031760713

Email:

info@allergycosmos.co.uk

Location:

Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL
London
SW11 5QL

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Allergy Cosmos 5 star review on 25th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Filter send out very quickly and works really well”

Helpful Report

Posted 5 years ago

“Responsive, smart...a good business model”

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Posted 5 years ago

“Great product”

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Posted 5 years ago

“Good service, product as advertised.”

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Posted 5 years ago

“PROMPT AND QUICK SERVICE BUT SMOKE STOP FILTERS ARE A LITTLE BIT PRICEY THE FILTER IS VERY GOOD WITH THE SMOKE STOP FILTER AND TRAPS A LOT OF DUST TOO”

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Posted 5 years ago

“Excellent service, just a shame that replacement filters are so bloomin expensive! Not allergycosmos’ fault though.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Very good service on the phone, excellent. Think the filter was little dearer than some places maybe. very happy over all. Thank you”

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Posted 5 years ago

Dear Ms. W, Thank you for your review. We just checked and could not find a cheaper supplier then us. Nevertheless, if you ever see a product that is offered by an authorised dealer for less, please do get in contact with us and we will beat the price for you. Thank you. Kind regards, Yohanna Hansen

Posted 5 years ago

“The staff arent exactly scientifically trained, but their advice is good for those who want knowledge between products they stock. For this it is better to go to the manufacturers themselves. Regarding sales and product dispatch they are excellent.”

Helpful Report

Posted 5 years ago

Dear Mr K, Thank you for your review. I understand you spoke with a couple of my colleagues on several occasions regarding the questions you had. If you at any point feel that your questions have not been answered adequately, please always do let us know. We do have senior technical advisers, which will be able to answer more or less any question you might have regarding the products we sell and air purification in general:) Kind regards, Yohanna

Posted 5 years ago

“Better air quality for my wife who suffers from asthma. Particularly useful while we have had builders doing some alterations.”

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Posted 6 years ago

“I am having running nose every morning.At first in September,2014 doctor told me that I am suffering from synus ,and gave me a lot of medicine.he adviced to take steam.l took those medicine for 2 month but the condition gradually become worse.then I move towards natural treatment,and done some inhalation and exhalation exercise .they helped me but later no effect of those exercise.I consulted from many doctors who advised me to take steam regularlyand I took .now it's more than 2 years and my nose is still running every morning.pls help me.”

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Posted 6 years ago

“Its really helped me ,and give better advice and precautions.”

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Posted 6 years ago

“Good range of Air Purifiers. Good FAQ. Delivery very quick. To be excellent, a few minor improvements. First, customer service could more clearly emphasise differences in filter replacement policies & implications for warranty. Second, clearer link between order & delivery messages.”

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Posted 6 years ago

“Excellent customer service, very helpful in providing advice and guidance”

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Posted 6 years ago

“A little costly, polite staff, quick del”

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Posted 6 years ago

“Although I ordered an IQ Air HealthPro 150 Air Purifier I was sent IQ Air HealthPro 250 Air Purifier in error. As I had it all set up before I discovered the error and was offered the choice of keeping it or having it changed I decided to keep it.. It has worked very well and the air quality in my flat has certainly improved.. I am a bit concerned that the replacement filters for the 250 may be more expensive than the ones for the 150 when the time comes to replace them.”

Helpful Report

Posted 6 years ago

Dear Ms. D. Thank you for your review and I am sorry to hear that there was a mix up in your order. In regard to your concern about the filter cost: for average usage we would expect the pre-filter of the HealthPro 250 to last about 12-18 month and the Hyper HEPA filter 3-4 years. Through the use of the sophisticated timer function of the IQAir HealthPro models you can set the unit up to go on and off at particular times and speed settings, and thus further optimise filter life. Please do let us know if you have any further questions or if there is anything else we can help you with. Thank you. Peter

Posted 6 years ago

“Generally quite helpful. When I purchased the air cleaner they sent out a technician to assist who was very good”

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Posted 7 years ago

“great selection of products. retailer has valuable specialist knowledge”

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Posted 7 years ago

“V helpful and efficient service”

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Posted 7 years ago

“Very prompt response to enquiry from the initial enquiry to delivery was 48 hours. Informative and honest sale, quick dispatch. We would have given very good, however post sale communication stopped which was a shame. You do get what you pay for and the machine is fantastic.”

Helpful Report

Posted 7 years ago

Hello Ms. C., Thank you for your purchase and review. I am sorry to hear that you did not get a faster respond to your email from the 15th. To get a quick reply to any enquiry, it is always best to email our general email address (info@allergycosmos.co.uk) rather then sending an email to a specific sales person, as they might be on annual leave. Thank you. Kind regards, Allergy Cosmos

Posted 7 years ago

Allergy Cosmos is rated 4.9 based on 1,251 reviews