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Allcocks Outdoor Store Reviews

4.7 Rating 142 Reviews

94 %

of reviewers recommend Allcocks Outdoor Store

Company Reviews

4.7

Based on 142 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01299 822212

Email:

sales@allcocksoutdoorstore.co.uk

Location:

10 York Street
Stourport on Severn
DY13 9EG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I visited the tackle shop in Stourport today, I have been to this store a few times in the past, I went to the till to pay for 3 spools of fishing line, I paid for my items and waited with my family members who were with me to pay for theres. I turned around to leave the shop, a lady who worked there said are you paying for the one you put in your pocket too, I was amazed and shocked at what she said to me, she told me to empty my pockets and I said you can look in my pockets and she did where obviously there was nothing there, as I am not a thief I asked her to show me on camera where she had seen me taking something, she said yes I will show you, so I went to look at cctv she said she would put it on slow motion to prove that I had taken something, we looked through and then she realised that it was her mistake that I hadn't taken anything, I had no apology just a ok you can go and this was in front of other customers, I felt so humiliated and embaressed as I am a 56 year old man and would never steal anything I will never go in this shop again. The lady should have looked at the cctv more clearly before accusing me in front of everybody of stealing items her attitude is really bad had no apology utterly disgusted !!!!!”

Posted 4 years ago

“Just purchased a set of FX no limits scope mounts requested two sadly only one available. The lady on the phone was very polite and helped to fulfil my order. The shop/gun room staff had failed to call back as promised. They arrived within 24 hours making up for not getting a call back. I must also mention a great price”

Posted 4 years ago

Hi John, Thank you very much for taking the time to leave us a review, very much appreciated, and sorry we didn't call you

Posted 4 years ago

“Recently bought a pair of shooting breeks from Allcocks, very helpful staff and efficient service.”

Posted 4 years ago

Thank you very much for your review, very much appreciated

Posted 4 years ago

“Brought a shotgun from allcocks also many air rifles. Best gun shop I've ever been to and customer service is top notch. I've always dealt with Mark at allcocks but all the staff are friendly and helpful. 10 out of 10.”

Posted 4 years ago

Thank you very much for your review, very much appreciated.

Posted 4 years ago

“Great service brilliant staff couldn't of been more helpful, delivered my FX cyclone and gas bottle to my door, many thanks.”

Posted 4 years ago

Thank you very much for your review, very much appreciated.

Posted 4 years ago

“Fantastic service went there first thing in morning to see what they had.....five out of five stars Was very pleased with how I was dealt with didn’t hesitate to answer any question I asked no matter how silly very impressed with the chap in the shotgun room very professional Gave me a fantastic breakdown of the guns they had and how they worked They know what they are doing well they must because I came away with a new semi auto shotgun very happy”

Posted 5 years ago

Thank you very much for your review, very much appreciated

Posted 4 years ago

“Truly fantastic customer service I wouldn’t go anywhere else. I would fully recommend you go have a look & get some great honest advice.”

Posted 5 years ago

Thank you very much for your review, very much appreciated

Posted 4 years ago

“Allcocks give truly outstanding customer service. I had an issue with my purchase which was related to manufacture - no fault of Allcocks at all, but Hannah made sure that I received a replacement despite the manufacturer's lack of co-operation, keeping me informed at all stages and ensuring that finally I am a delighted customer who will certainly return. Thank you Hannah.”

Posted 5 years ago

“Excellent service delivery earlier than expected would buy from again”

Posted 5 years ago

Thank you very much for your review, very much appreciated

Posted 4 years ago

“Excellent customer service thank you, Henry.👍”

Posted 5 years ago

“I recently purchased a BSA lighting XL SE the service was excellent and very friendly, you have a good selection of products to browse around at. Also your web site I find easy to use with again plenty of products to look at.👍”

Posted 5 years ago

“Just because it's a very easy and are to look aroun”

Posted 5 years ago

“Make a me feel Ecelhtae so I chiidhildnnmkujjj”

Posted 5 years ago

“I recently exchanged a pair of FairFax & Favor Boots with Allcocks and the response and help from the Allcocks team was fantastic. Very quick when responding to emails as well as getting the new pair posted to me. I was impressed by how swift and accommodating Allcocks was when helping with my order troubles. Would 100% recommend. Great service.”

Posted 5 years ago

“Allcocks are Amazing! The first pair of Chatham’s were too small so I called them to see if they had a bigger size in stock, they didn’t but were expecting further stock in the future, so Hannah took my details and processed the refund for the pair that didn’t fit straight away. Within 24 hours I had a call saying they had received a pair from Chatham’s. Whoop whoop!! Rare as rocking horse poop but Hannah worked her magic! She despatched them straight away. I love my Chatham’s so much and I’m 100% using Allcocks for all my future quality footwear purchases!”

Posted 5 years ago

“As always dave offers a great deal and exceptional customer service All my guns are from allcocks All staff are professional and knowledgeable and go the extra mile to help which is why I always used allcocks outdoor store”

Posted 5 years ago

“Beretta full choke, arrived promptly and in perfect condition.”

Posted 5 years ago

“Easy to use site, ordered a gun slip, arrived very quickly. Very happy, recommend, would use again. 👍”

Posted 5 years ago

“Good and cheap servise,i will order again.”

Posted 5 years ago

Hi, Thank you for you review, I dont understand why you say you are still waiting as Parcelforce Track & Trace states it was delivered yesterday, and as you selected 2nd Class, it was send on Monday and delivered on Thursday, that is three days

Posted 5 years ago

“Goods arrived on time as ordered”

Posted 5 years ago

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Allcocks Outdoor Store is rated 4.7 based on 142 reviews