Alienware Reviews

2.75 Rating 4 Reviews
50% of reviewers recommend Alienware

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4 reviews
Review and raise up to £2.00
krolwioski
WORST COMPANY IN THE WORLD!!! My laptop is under warranty, they had already about 9 attempts of fixing that, every time they have failed and send it back to me assuming it is working but it wasn't. They do not want to replace it for a new laptop, as I am sure this one is having some manufacturing hidden problems that probably no one will never spot and fix. So: - 9 failed attempts of fixing item under warranty - case is taking over 2 months so far and still not solved - many of their representatives just ignore my emails and left them without any reply - and much much more, but I do not have a time to describe all problems EDIT (2015/04/14): Today they had let me know politely just to f... off, it looks like 9 attempts of fixing and failing to fix that laptop was Dell's limit. So yea, I have ended with over 1.5k worth laptop as a tea pad.

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"WORST COMPANY IN THE WORLD!!! My laptop is under warranty, they had already about 9 attempts of fixing that, every time they have failed and send it back to me assuming it is working but it wasn't. They do not want to replace it for a new laptop, as I am sure this one is having some manufacturing hidden problems that probably no one will never spot and fix. So: - 9 failed attempts of fixing item under warranty - case is taking over 2 months so far and still not solved - many of their representatives just ignore my emails and left them without any reply - and much much more, but I do not have a time to describe all problems EDIT (2015/04/14): Today they had let me know politely just to f... off, it looks like 9 attempts of fixing and failing to fix that laptop was Dell's limit. So yea, I have ended with over 1.5k worth laptop as a tea pad."
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Posted 2 years ago
"LOL they charge 3k for the best one? With mliobe graphics? I just actually read the product page properly . I could probably build an equivalent from scratch for 2k and? that leaves me room for watercooling which, guess what, laptopfag? Means I can squeeze even more performance out of my parts.Guess you don't know enough about computers to comprehend how stupid your statement truly is.You probably own a mac because it's expensive and looks nice."
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Posted 4 years ago
Donald Sincennes
Unverified Reviewer
"Worst Customer service. Had 5 Video cards go bad. Refused to fix the 5th while on warranty.Waited till it ran out and Refused fix"
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Posted 4 years ago
Amanda Griste
Unverified Reviewer
"Alienware I've already called. Once again replacing my hard drive...AGAIN. Customer service is great..computer not so good."
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Posted 4 years ago
Alienware is rated 2.75 based on 4 reviews