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Alie Street Reviews

4.9 Rating 390 Reviews

99 %

of reviewers recommend Alie Street

Company Reviews

Product Reviews

4.9

Based on 390 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8397 6920

Email:

hello@aliestreet.com

Location:

Typhoon Building, Oakcroft Road
Chessington
KT9 1RH

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Alie Street 3 star review on 15th February 2024

Alie Street 5 star review on 27th January 2024

Alie Street 5 star review on 13th December 2023

Alie Street 5 star review on 3rd October 2023

Alie Street 5 star review on 2nd October 2023

Ulli Hohmann-Fischer

Alie Street 5 star review on 21st August 2023

Alie Street 5 star review on 21st August 2023

50

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recently purchased 2 Annie dresses from the Alie Street collection. The dresses are so incredibly comfortable to wear and size 2 (10-12) fits me perfectly. There was a problem with one dress but this was dealt with very promptly and efficiently by the customer service team. A replacement dress was sent out and a courier collection was arranged for the incorrect one. Everything was organized without fuss. I highly recommend Alie Street and am very likely to buy from them again in the future.”

Posted 11 months ago

“Ordered dress for my grandsons wedding in September absolutely perfect fit arrived perfectly packed , so pleased as I had ordered similar dress which was much more expensive and was not even lined and the fit was not good. I would definitely buy from them again and recommend”

Posted 11 months ago

“Ordered my Lilia dress back in January for my May wedding. I absolutely love the dress it was exactly what I was looking for and got amazing comments. Delivery was very quick and the dress is very good quality, I would definitely recommend.”

Alie Street 5 star review on 15th May 2023

Posted 11 months ago

Amazing! Thank you so much Sue, we are really pleased you loved your Lila dress. Big congratulations from us all at Alie Street xx

Posted 11 months ago

“My wedding dress arrived within two days, nicely packed in an elegant box. My dress is beautiful, it fits perfectly. Excellent work, wonderful service. Thank you.”

Posted 11 months ago

“What excellent service! When my (lovely) dress arrived - the day after ordering - I dithered about what would suit me best, being 65 and not svelte, and Michelle was so helpful with my options and decision-making - and patient! Very impressed!”

Posted 11 months ago

“The dress seems great beautifully made, looks good, I ordered from Australia and really appreciated the high standard of customer service. Will have to get it taken up but I already knew that being a shorty. It’s hanging there waiting to be warm, thanks for designing short wedding dresses for us short stature ladies.,”

Posted 11 months ago

“Very pleased with my dress gorgeous colour and well made. It arrived quickly which was extremely helpful.”

Posted 11 months ago

“I ordered a dress from Alie Street for my wedding day , it is beautiful, elegant and good quality, it looks exactly as it does online , I am very pleased with the dress for a reasonable price too”

Posted 11 months ago

“just received my navy waterfall dress the packaging was so lovely and even return labels included ,im glad to say i will be keeping mine great fit lovely material will be recommending to my family and friends and definitely will be ordering from you again soon”

Posted 11 months ago

“Customer service was so friendly and helpful. They helped me pick the perfect size, and then they helped me right away when I accidentally selected the wrong shipping address. It shipped super quickly and arrived (in the US) so fast I was shocked. The dress itself is beautiful, great quality and comfortable/soft. Great experience.”

Posted 11 months ago

“Absolutely gorgeous dress! Beautifully made with high-quality material. Packaged very securely and nicely to protect the garment with quick delivery.”

Posted 11 months ago

“Absolutely love the dress I bought. It came in a lovely box and carefully packaged. Thank you so much”

Posted 11 months ago

“First time I've ordered from them,the service was excellent, I won't hesitate again if I need something.”

Posted 1 year ago

“Brilliant from start to finish. Such a fantastic company to buy from.”

Posted 1 year ago

“I had fantastic support from customer service as I had a lot of questions. I found my perfect wedding dress, actually 4 perfect dresses so it was hard to choose. Each one was comfortable and well made and looked great. I was a very happy customer.”

Posted 1 year ago

“Is been looking for a dress for a wedding we're attending in April and searched the High St, boutiques, on line outlets and finally came across Alie Street. Found just what I wanted, it arrived within 3 days. Great quality garment, "British made" and fitted perfectly. Next time Alie Street will be my first port of call. Thank you.”

Posted 1 year ago

“Beautifully made dress delivered following day, packaged well. Fits perfectly and now look forward to wearing it to granddaughter's wedding.”

Posted 1 year ago

“I love Alie Street! The website is beautifully designed and arranged and the photographs of the dresses and accessories are very well done. I bought a Havanna floor length dress as my wedding dress, but my most recent purchase was the knee-length Havanna - it means my makeup and hair lady can see the exact shade, colouring and neckline of the wedding dress, while I get a gorgeously soft and surprisingly wearable spring/summer dress in addition to my beautiful wedding dress! Ordering was a breeze and delivery was speedy: I appreciated being able to choose next day delivery. Both deliveries were beautifully wrapped and very easy to sort the returns process (my first purchase was of two different styles, it was simple to return the one I didn’t choose). Many thanks Alie Street - you have made what could have been a stressful purchase very simple and quick, all from the comfort of my computer.”

Posted 1 year ago

“Their clothes are lovely and are really well made. They also arrive beautifully packaged. The customer service is second to none, it's fast, friendly, helpful and efficient. Simply amazing”

Posted 1 year ago

“Couldn't recommend Alie Street more...perfect fit dress, comfortable to wear and excellent quality. Quick delivery and quick (like 5 minute!) response on the customer service email. Brilliant service all round.”

Posted 1 year ago

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Alie Street is rated 4.9 based on 390 reviews