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Alert 1 Reviews

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

Company Reviews

Product Reviews

4.5

Based on 1,330 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot even get this unit up and running , despite the troubleshooting guide and trying the procedures to get it to work. Called two different customer service #'s for help and and hold for several minutes before finally hanging up. Also went to website and ended up emailing. Hope the response time is better than customer service responses. Sending back for a refund. Still waiting for email reply.”

Posted 2 years ago

“Doing fine, no problems”

Posted 2 years ago

“i just hooked it up yesterday.”

Posted 2 years ago

“I thought my Alert button was to sensitive but it has been fine. Thank you, Elaine Miller”

Posted 2 years ago

“You are great.thank you for being there.”

Posted 2 years ago

“The salesperson that I had told me that I'd have the new model. But I didn't get it. I got the old model. Apparently, the new model isn't available yet, so why did she tell me that it was???The good news is that you can wear the old model backwards so that the peeping light doesn't drive me crazy. The good news is that I can wear it to bed and it doesn't go off when I turn in bed. Apparently, when it is ready - the customer has to buy the new model outright. I hope that it won't cost too much and turning over in bed won't set it off.”

Posted 2 years ago

“We are depending on you!”

Posted 2 years ago

“have used it successfully”

Posted 2 years ago

“this made my kids and doctor very happy”

Posted 2 years ago

“There was no service at my dads so he was unable to use the device. Customer service was very helpful and returned his money. Thank you”

Posted 2 years ago

“can never get a hold of these people nor does this device work but they are sure able to charge your credit card! thanks!”

Posted 2 years ago

“You have made obtaining the unit, installing it and helping us with using it correctly so easy!! Your personnel have been so thorough, helpful and pleasant!! We will recommend Alert 1 to others!”

Posted 2 years ago

“Works very well”

Posted 3 years ago

“Good work”

Posted 3 years ago

“all good so far”

Posted 3 years ago

“Good service”

Posted 3 years ago

“Very thankful that that you people take out time to give wellbeing checks”

Posted 3 years ago

“I'm writing on behalf of my mother Joan Williams. She is very happy to have this service. As well as the family. She has only had it for three days now. So for everything is good. Thank You Sharol Cassidy”

Posted 3 years ago

“The system does not always seem to work when we test it out. How do we fix this issue?”

Posted 3 years ago

“I sent the unit back for credit. The phone salesman told me wrong and I wanted the small white unit with red button. He told me it would work any where; in the car, at relatives home, shopping, everywhere. I want full credit and pay my return shipping costs, UPS $15.”

Posted 3 years ago

Hello Jacki, Thank you for taking the time to send us your review. We are sorry to hear that the device you received was not what you were looking for. Upon receipt of the leased equipment back in our main office we will be able to pro-rate the account for you. If you have any further questions please do not hesitate to give us call at 1-800-693-5433 Option 2. Best, Alert1

Posted 3 years ago

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Alert 1 is rated 4.5 based on 1,330 reviews