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Alcumus PSM Reviews

3.9 Rating 20 Reviews

70 %

of reviewers recommend Alcumus PSM

Company Reviews

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Phone:

0330 127 1723

Email:

psm.enquiries@alcumus.com

Location:

Axys House, Parc Nantgarw
Cardiff
CF15 7TW

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Alcumus PSM 1 star review on 28th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not use, once you pay the initial fee they will call and ask for more money to do the paperwork for you, Paperwork is unrealistic, they ask for documents and policies you would normally do if you do a tender bid, I.e environmental policy, sustainability, health and safety Company policy, I mean who does that if you are one guy? 6 days after I paid the money and asked for refund, Look at the email, isn't it clever? 10/10 on that”

Alcumus PSM 1 star review on 28th March 2023

Posted 1 year ago

“Template service Do Not Use Them I paid 2000£ including VAT for 14 Month membership they provide me some copy paste Paperwork From Google are Completley discussing service poor service as son as you paid full amount they don’t care anymore i trying to call them every day to ask them for refund a lady Manager her nsme Louth she Told me I will not gone refund you nothing The Rudest staff i’ve ever seen including a Manager they run away non-one care anymore”

Posted 1 year ago

“As a supplier being asked to upload relevant documents to the portal, Alcumus have requested an upfront payment of £1700 and 2 weeks on and we have still not received any log on facility, nor has our account been set up - despite chasing which has needed to be over email owing to the delays in trying to fruitlessly get through over the phone. Apparently this is an IT issue.... I have needed to check the company's credentials to ensure that we have not been a victim of fraud.”

Posted 1 year ago

“Excellent service - Professional staff who were helpful and efficient. Many thanks!”

Posted 1 year ago

“Mind the Gap is a long-term client of Alcumus PSM. We are a very busy charitable organisation, and having expert HR advice available via the experienced team at Alcumus is invaluable. It's so useful to have someone knowledgeable to check in with, to make sure we are following best practice, and meeting our obligations as an employer. All companies will face occasional HR difficulties and challenges, and the Alcumus advisory team are always prompt, efficient, thorough and supportive. The guidance notes and templates are a huge bonus, saving time, and making sure all essential points are covered.”

Posted 2 years ago

“Mel Darlington continues to provide Dawnay Estates with first-class, timely and robust advice with HR support which is much appreciated. Would thoroughly recommend her services. David Steel (CEO)”

Posted 2 years ago

“Always a very prompt response, regular communication and that personal touch, and so don't change anything.”

Posted 2 years ago

“James was a great help - navigating us through the maze of options and the best way to please all parties.”

Posted 2 years ago

“Brilliant team that work around your company to facilitate what you require, always on the ball and very effective”

Posted 2 years ago

“No real benefit, previously stated that you’d be linked with a minimum of 5 jobs a year which isn’t the case.”

Posted 2 years ago

Thank you for your feedback. We're sorry you don't feel like you've gained any benefit from your PSM subscription - our aim is to provide helpful HR and/or Health & Safety advice and support for our customers to help them gain accreditation and stay compliant and legal.

Posted 2 years ago

“Had initial contact from our adviser but nothing since and have been waiting 2 months for our policy and no response from emails”

Posted 2 years ago

Thank you for your feedback. We're sorry to hear you haven't had a response from our team regarding your policy. A member of our team will be in touch to gain a better understanding of your experience and how we can help your business. Thanks, Alcumus PSM

Posted 2 years ago

“I wouldn't recommended them to anyone. They don't uphold their end of bargain.”

Posted 2 years ago

Thank you for your feedback. We're sorry to hear you wouldn't recommend PSM. A member of our team will be in touch to gain a better understanding of your experience and how we can help your business. Thanks, Alcumus PSM

Posted 2 years ago

“Reliable advice and accessible resources make us feel in safe hands with all of our HR needs”

Posted 2 years ago

“They are there to help us when we need them!”

Posted 2 years ago

“As always the service / advice offered from Alcumus was clear and easily understandable. Susan took the time to really listen to the scenario i provided and then talked through all our options. As a HR Manager who is standalone in the UK, it is incredible reassuring to have someone i can run my thoughts and ideas through as well as gain insight from a different perspective.”

Posted 2 years ago

“We are so impressed with the help and support from Susan Barker. She is simply fantastic. Thank you”

Posted 2 years ago

“Alcumus PSM offer a wealth of experienced support in H&S and HR, we would consider them a major partner in ensuring that our business remains up to date with national guidance. Their support during Covid was invaluable in ensuring we supported and protected our staff. Would recommend there services to others and have.”

Posted 2 years ago

“Fast response times and always helpful”

Posted 2 years ago

“works well for what i need it to do”

Posted 2 years ago

“I FIND THE HR SERVICES THAT WE DEAL WITH VERY GOOD & VERY HELPFUL”

Posted 2 years ago

Alcumus PSM is rated 3.9 based on 20 reviews