The Airborne Shop Reviews

Name: The Airborne Shop
Address: Terence HouseDenman Street East, Nottingham
Rating: 4.89

4.9 Rating 9,081 Reviews

98 %

of reviewers recommend The Airborne Shop

4.9

Based on 9,081 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0115 8192173

Email:

info@airborneshop.com

Location:

Terence HouseDenman Street East
Nottingham
NG7 3GX

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The Airborne Shop 5 star review on 20th April 2024

206

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good stuff, but first order was wrong. Sent Medium T shirt instead of Large. Which was a bit annoying!”

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Posted 6 years ago

“"Im still waiting for my umbrella, please call. my last order 400047911"”

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Posted 6 years ago

Hi Dean, I'm really sorry for the delay with the umbrella, we've been having some supply issues. As per email/voicemail, we'll be sending your umbrella out urgently by courier today for delivery tomorrow. Apologies again. Stephen The Airborne Shop

Posted 6 years ago

“Prompt delivery and easy process to order.”

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Posted 6 years ago

“The service was prompt and efficient the T-Shirt arrived within 2 or 3 days and is exactly as I requested in terms of the personalisation, my only complaint is that when I first washed it maroon colour ran. Thank goodness I had the good sense to hand wash it. Heh ho a women's work is never done!”

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Posted 6 years ago

“Don't know about happy, ordered two polo shirts one black, one maroon, received two maroon ?”

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Posted 6 years ago

“Fast delivery product that I wanted”

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Posted 6 years ago

“Extremely handy and good ideas for gifts. Have to say that I find it odd that you cant buy the regimental tie ( red blue green ) in silk. Show me the man who still wears a polyester tie to a function.”

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Posted 6 years ago

“Unfortunately I think I was sent a "Childs2 Large and not an adults size.”

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Posted 7 years ago

“Hello team, I still haven't received the order, so cannot fully rate your service. How does it look with my item? Thanks in advance. Marie”

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Posted 7 years ago

Hi Marie, I've replied to your email. We can't track your parcel but it was definitely sent. It's worth checking with your local postal office. Thanks, Stephen

Posted 7 years ago

“Smaller than I thought it would be but very nice!”

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Posted 7 years ago

“My card was a little bent at the corners when l received it. I'm sure it would've caused by the post, but maybe it could've been packaged a little better”

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Posted 7 years ago

Sorry about that, we'll get a replacement sent out on Monday and we'll review our packaging to better secure the cards in the future. Thanks, Stephen

Posted 7 years ago

“Although the quality is very good the leaf is on the wrong side of the badge”

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Posted 7 years ago

“Took a long time to receive, but that may be the postal service. I wanted a larger set of wings. I can't remember any sizes of the product given.”

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Posted 7 years ago

Hi Ray, thanks for your feedback. We posted the order out straight away so it must have been a delay with the postal system somewhere between us and Australia. The dimensions of the badges are shown on the website. Thanks, Stephen

Posted 7 years ago

“Belt turned up promptly but buckle was scratched and the metal clip on the end of the belt fell of after two days”

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Posted 7 years ago

Hi Roger, Sorry about that, I'll get someone to give you a call today to arrange a replacement. Thanks, Stephen

Posted 7 years ago

“The jogging bottoms had the elasticated tie-up in the back rather than the front !”

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Posted 7 years ago

Hi Chris, Really sorry about that, it sounds like the joggers were put on to the embroidery machine back to front! I'll get someone to get in touch with you today to sort out a replacement. Thanks, Stephen

Posted 7 years ago

“I've used this shop and been very happy with past purchases but very disappointed with the the "fitted" t shirt the airborne shop recommends to buy the size up from your normal size as I found it much to big even bigger than the average t shirt size I have bought before.”

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Posted 7 years ago

Hi David, thanks for your feedback. The Fitted t-shirts are generally much tighter than our standard t-shirts (we get a lot returned for that reason), in fact I think this is the first time that I've heard the opposite! It's possible that the design has changed and I'll ask the ladies in the shop to take a look tomorrow. You are welcome to send that t-shirt back to us for an exchange for a smaller size if you'd like. Thanks, Stephen

Posted 7 years ago

The Airborne Shop is rated 4.9 based on 9,081 reviews