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Air Delay Reviews

4.8 Rating 819 Reviews

96 %

of reviewers recommend Air Delay

Company Reviews

4.8

Based on 819 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

01606 800135

Email:

help@airdelay.co.uk

Location:

2640 Chynoweth HouseTrevissome Park
Truro
TR4 8UN

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Air Delay 5 star review on 18th January 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, were quick to sort out our air delay and get a cheque sent through for the money the airlines owed us. We forgot to cash a cheque for our granddaughter and they were very helpful to sort it out and pay the money we were owed into our bank account. Would certainly use them again.”

Posted 1 year ago

“I was impressed with the handling of my claim, it was far from straightforward, the airline went out of business but Air Delay managed to get me a significant amount of money back. I would not hesitate in using their services again in the future if required.”

Posted 2 years ago

“Successfully settled our compensation claim against Enter Air - took 5.5 years so 5 stars for perseverance! We would have got nothing without Butterworths.”

Posted 3 years ago

“Dear Sir / Madam, Thanks for the efforts you made in my case, though it took so long to settle the case but eventually it has been resolved. Appreciate for you & your team efforts made in this regard. B. Regards Aneqa”

Posted 3 years ago

“A positive end result. Air Delay initially slow in responding to emails, however, they did resolve my claim.”

Posted 3 years ago

“Air delay got us the money for our delayed flight when the airline said they wouldn't pay us. Very happy with the outcome.”

Posted 3 years ago

“An excellent service. Thank you.”

Posted 3 years ago

“AirDelay has been very professional: they have persevered in the claim and have kept us informed at all times. Would definitely recommend it and use it again.”

Posted 4 years ago

“My travel agent advised me to claim compensation for my delay, I’m so glad I did. If I wasn’t advised I wouldn’t of known. Thank you Air Delay and BALU Travel!”

Posted 4 years ago

“Simple as falling off a log. Professional from start to end. Told by our airline we had no claim, handed over to AirDelay and received our compensation. Give them a go I'm sure you won't regret it. Cheers to everyone at AirDelay!!!”

Posted 4 years ago

“Air Delay were very professional throughout, they got a result for me,. even though easyJet had turned me down. I would recommend them.”

Posted 4 years ago

“I relied on the services or Air Delay 2-3 times and I can only speak highly about them. Not only they manage to achieve results, but also the dedication, responsiveness and kindness of the staff members are excellent. I have already recommended Air Delay to many people and I will continue to do so.”

Posted 4 years ago

“Minimal fuss, seem professional”

Posted 4 years ago

“Extremely pleased with this service. Phone manner extremely good and we were helped with the search for the correct details of our delayed flight in a very easy manner. We were kept up to date along the way by phone and email and was delighted when our cheques came through. Many thanks Air Delay!”

Posted 4 years ago

“excellent - yes they take a commission, but really no effort from me after a year waiting for the air company to do something.”

Posted 4 years ago

“It basically took 14 months to receive the compensation which was only the fault of Tui who obviously thought we would not pursue a claim But Air Delay and their Solicitors advised that it could take some time Well done to you both”

Posted 4 years ago

“Took 18 months to receive some money, so a nice suprise to receive. Thank you.”

Posted 4 years ago

“Great service. Airline was reluctant to pay, I used AirDelay and it was sorted within a couple of months. Easy to use, well worth the 30% fee taken by AirDelay. I will use AirDelay again.”

Posted 4 years ago

“Best reliable service ever”

Posted 4 years ago

“I was pleased with how my claim was dealt with would recommend Air Delay”

Posted 4 years ago

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Air Delay is rated 4.8 based on 819 reviews