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Air Delay Reviews

4.77 Rating 818 Reviews

96 %

of reviewers recommend Air Delay

Company Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

01606 800135

Email:

help@airdelay.co.uk

Location:

2640 Chynoweth HouseTrevissome Park

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Air Delay 5 star review on 18th January 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was impressed with the handling of my claim, it was far from straightforward, the airline went out of business but Air Delay managed to get me a significant amount of money back. I would not hesitate in using their services again in the future if required.”

Posted 3 months ago

“Successfully settled our compensation claim against Enter Air - took 5.5 years so 5 stars for perseverance! We would have got nothing without Butterworths.”

Posted 10 months ago

“Dear Sir / Madam, Thanks for the efforts you made in my case, though it took so long to settle the case but eventually it has been resolved. Appreciate for you & your team efforts made in this regard. B. Regards Aneqa”

Posted 10 months ago

“A positive end result. Air Delay initially slow in responding to emails, however, they did resolve my claim.”

Posted 10 months ago

“Air delay got us the money for our delayed flight when the airline said they wouldn't pay us. Very happy with the outcome.”

Posted 1 year ago

“An excellent service. Thank you.”

Posted 1 year ago

“AirDelay has been very professional: they have persevered in the claim and have kept us informed at all times. Would definitely recommend it and use it again.”

Posted 1 year ago

“My travel agent advised me to claim compensation for my delay, I’m so glad I did. If I wasn’t advised I wouldn’t of known. Thank you Air Delay and BALU Travel!”

Posted 1 year ago

“Simple as falling off a log. Professional from start to end. Told by our airline we had no claim, handed over to AirDelay and received our compensation. Give them a go I'm sure you won't regret it. Cheers to everyone at AirDelay!!!”

Posted 1 year ago

“Air Delay were very professional throughout, they got a result for me,. even though easyJet had turned me down. I would recommend them.”

Posted 1 year ago

“I relied on the services or Air Delay 2-3 times and I can only speak highly about them. Not only they manage to achieve results, but also the dedication, responsiveness and kindness of the staff members are excellent. I have already recommended Air Delay to many people and I will continue to do so.”

Posted 2 years ago

“Minimal fuss, seem professional”

Posted 2 years ago

“Extremely pleased with this service. Phone manner extremely good and we were helped with the search for the correct details of our delayed flight in a very easy manner. We were kept up to date along the way by phone and email and was delighted when our cheques came through. Many thanks Air Delay!”

Posted 2 years ago

“excellent - yes they take a commission, but really no effort from me after a year waiting for the air company to do something.”

Posted 2 years ago

“It basically took 14 months to receive the compensation which was only the fault of Tui who obviously thought we would not pursue a claim But Air Delay and their Solicitors advised that it could take some time Well done to you both”

Posted 2 years ago

“Took 18 months to receive some money, so a nice suprise to receive. Thank you.”

Posted 2 years ago

“Great service. Airline was reluctant to pay, I used AirDelay and it was sorted within a couple of months. Easy to use, well worth the 30% fee taken by AirDelay. I will use AirDelay again.”

Posted 2 years ago

“Best reliable service ever”

Posted 2 years ago

“I was pleased with how my claim was dealt with would recommend Air Delay”

Posted 2 years ago

“Fast, transparent, great communication with reps. Highly recommended”

Posted 2 years ago

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Air Delay is rated 4.77 based on 818 reviews