Air Delay Reviews - Read 817 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

01606 800135

Email:

help@airdelay.co.uk

Location:

2640 Chynoweth HouseTrevissome Park

Write Your review

Tell us how Air Delay made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Air Delay 5 star review on 18th January 2017

Nirmal Kumar

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Successfully settled our compensation claim against Enter Air - took 5.5 years so 5 stars for perseverance! We would have got nothing without Butterworths.”

Posted 2 months ago

“Dear Sir / Madam,
Thanks for the efforts you made in my case, though it took so long to settle the case but eventually it has been resolved.
Appreciate for you & your team efforts made in this regard.

B. Regards
Aneqa”

Posted 2 months ago

“A positive end result. Air Delay initially slow in responding to emails, however, they did resolve my claim.”

Posted 2 months ago

“Air delay got us the money for our delayed flight when the airline said they wouldn't pay us. Very happy with the outcome.”

Posted 5 months ago

“An excellent service. Thank you.”

Posted 10 months ago

“AirDelay has been very professional: they have persevered in the claim and have kept us informed at all times. Would definitely recommend it and use it again.”

Posted 1 year ago

“My travel agent advised me to claim compensation for my delay, I’m so glad I did. If I wasn’t advised I wouldn’t of known. Thank you Air Delay and BALU Travel!”

Posted 1 year ago

“Simple as falling off a log. Professional from start to end. Told by our airline we had no claim, handed over to AirDelay and received our compensation. Give them a go I'm sure you won't regret it.

Cheers to everyone at AirDelay!!!”

Posted 1 year ago

“Air Delay were very professional throughout, they got a result for me,. even though easyJet had turned me down. I would recommend them.”

Posted 1 year ago

“I relied on the services or Air Delay 2-3 times and I can only speak highly about them. Not only they manage to achieve results, but also the dedication, responsiveness and kindness of the staff members are excellent.
I have already recommended Air Delay to many people and I will continue to do so.”

Posted 1 year ago

“Minimal fuss, seem professional”

Posted 1 year ago

“Extremely pleased with this service. Phone manner extremely good and we were helped with the search for the correct details of our delayed flight in a very easy manner. We were kept up to date along the way by phone and email and was delighted when our cheques came through. Many thanks Air Delay!”

Posted 1 year ago

“excellent - yes they take a commission, but really no effort from me after a year waiting for the air company to do something.”

Posted 1 year ago

“It basically took 14 months to receive the compensation which was only the fault of Tui who obviously thought we would not pursue a claim
But Air Delay and their Solicitors advised that it could take some time
Well done to you both”

Posted 1 year ago

“Took 18 months to receive some money, so a nice suprise to receive. Thank you.”

Posted 1 year ago

“Great service. Airline was reluctant to pay, I used AirDelay and it was sorted within a couple of months. Easy to use, well worth the 30% fee taken by AirDelay. I will use AirDelay again.”

Posted 1 year ago

“Best reliable service ever”

Posted 1 year ago

“I was pleased with how my claim was dealt with would recommend Air Delay”

Posted 1 year ago

“Fast, transparent, great communication with reps. Highly recommended”

Posted 1 year ago

“Made a claim on 9/4/19. Not heard word from them since. Emailed them twice and they have not replied. Absolutely abysmal service and communication.”

Posted 1 year ago

Air Delay is rated 4.77 based on 817 reviews