Air Delay Reviews

4.77 Rating 817 Reviews
96 %
of reviewers recommend Air Delay
Merchant Metrics
Shipping & Delivery
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Postal Service
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Queries Resolved In
2 - 3 Hours
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01606 800135



2640 Chynoweth HouseTrevissome Park

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Successfully settled our compensation claim against Enter Air - took 5.5 years so 5 stars for perseverance! We would have got nothing without Butterworths.
Posted 5 months ago
Dear Sir / Madam, Thanks for the efforts you made in my case, though it took so long to settle the case but eventually it has been resolved. Appreciate for you & your team efforts made in this regard. B. Regards Aneqa
Posted 6 months ago
A positive end result. Air Delay initially slow in responding to emails, however, they did resolve my claim.
Posted 6 months ago
Air delay got us the money for our delayed flight when the airline said they wouldn't pay us. Very happy with the outcome.
Posted 9 months ago
An excellent service. Thank you.
Posted 1 year ago
AirDelay has been very professional: they have persevered in the claim and have kept us informed at all times. Would definitely recommend it and use it again.
Posted 1 year ago
My travel agent advised me to claim compensation for my delay, I’m so glad I did. If I wasn’t advised I wouldn’t of known. Thank you Air Delay and BALU Travel!
Posted 1 year ago
Simple as falling off a log. Professional from start to end. Told by our airline we had no claim, handed over to AirDelay and received our compensation. Give them a go I'm sure you won't regret it. Cheers to everyone at AirDelay!!!
Posted 1 year ago
Air Delay were very professional throughout, they got a result for me,. even though easyJet had turned me down. I would recommend them.
Posted 1 year ago
I relied on the services or Air Delay 2-3 times and I can only speak highly about them. Not only they manage to achieve results, but also the dedication, responsiveness and kindness of the staff members are excellent. I have already recommended Air Delay to many people and I will continue to do so.
Posted 1 year ago
Minimal fuss, seem professional
Posted 1 year ago
Extremely pleased with this service. Phone manner extremely good and we were helped with the search for the correct details of our delayed flight in a very easy manner. We were kept up to date along the way by phone and email and was delighted when our cheques came through. Many thanks Air Delay!
Posted 1 year ago
excellent - yes they take a commission, but really no effort from me after a year waiting for the air company to do something.
Posted 1 year ago
It basically took 14 months to receive the compensation which was only the fault of Tui who obviously thought we would not pursue a claim But Air Delay and their Solicitors advised that it could take some time Well done to you both
Posted 1 year ago
Took 18 months to receive some money, so a nice suprise to receive. Thank you.
Posted 1 year ago
Great service. Airline was reluctant to pay, I used AirDelay and it was sorted within a couple of months. Easy to use, well worth the 30% fee taken by AirDelay. I will use AirDelay again.
Posted 1 year ago
Best reliable service ever
Posted 1 year ago
I was pleased with how my claim was dealt with would recommend Air Delay
Posted 1 year ago
Fast, transparent, great communication with reps. Highly recommended
Posted 1 year ago
Made a claim on 9/4/19. Not heard word from them since. Emailed them twice and they have not replied. Absolutely abysmal service and communication.
Posted 1 year ago
Air Delay is rated 4.77 based on 817 reviews