“Placed my order on the 11 June 23. No confirmation however money was taken out of my account. Emailed no reply.
I’ve had to raise a dispute with my bank to get the money back. Really disappointing”
“I ordered a few things worth £40 in March 2023, they never sent a confirmation for the order but money was taken. I contacted them via their website but did not hear anything back up until now.”
“Terrible. Placed an order on 5th November. Order has not arrived. No one responds to emails or Instagram messages/ contact form. Out of pocket, no products and horrendous customer service. Still unresolved and may have to take further unless contacted by the company. Will never use this company again or recommend to others.”
“There was a minor issue with a delay in getting the order but this was addressed quickly & efficiently. The products delivered are of great quality. Will definitely be ordering from this company again.”
“Fast service. Got my products within 48 hours. Happy with the way they arrived and the products were cheaper than through a large online multi-billion shopping empire.”
“Absolutely no fuss retail experience - I ordered, the product came either the next day or the day after and was as described. I don't really have any more information than that.”
“I have used Afro drops a few times now and cannot fault them. They have a variety of products and super quick service and there have been zero issues! Would highly recommend!”
“My items arrived promptly and secure. Customer service was very good when I experienced a small technical issue with website. Thank you to all the team.”
“**UPDATE**I received my order today of the Design essential moisturizer oil treatment August 20th..it took longer than I expected but I reached out to the company let them know its three weeks I have no product. They replied back in a timely manner & im so pleased with product Big Thanxx AFRODROPS 🥰☺🥰
I ordered products from Afrodrops on August 4 I hadn't received my order to the US. After speaking with customer services they provided me with a full refund. It's unfortunate that my order didn't arrive due to postal issues, but their service is good.”
“Excellent service, my parcel came within two days of making my order. Usually receive a complimentary gift of a fragrance card for my car, which is a lovely touch.
My product arrived clean and in good condition. Keep up the”
