A Farley Country Attire Reviews

4.4 Rating 2,538 Reviews
81 %
of reviewers recommend A Farley Country Attire
4.4
Based on 2,538 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Happy with product and came perfect, but I paid for 3 to 5 day delivery and it took 10 days. However happy with the product I received.
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Posted 3 hours ago
Happy with the boots but suppose to get free polish which never came
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Posted 14 hours ago
my order was received within 4 working days. Unfortunately they did not fit my husband. It would have been great if I could have just exchanged the order but I have now returned order and I am awaiting the refund before I can re order in the right size. I was informed within a day that the return had arrived at your head office but I am still awaiting the refund. In the meantime my husband is lacking a new pair of boots. I will be reordering but once i have received the refund. Just all taking far too long
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Posted 17 hours ago
I very much like my DUBARRY shoes. They are immediately comfortable and already much admired by others
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Posted 18 hours ago
Item wasn’t delivered in the time frame stated. Communication was almost non existent. The box arrived with no documents for instructions to return items. Returns are extortionate wished I read that part as I would have ordered somewhere else. Needless to say I won’t be ordering anything else!!
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Posted 20 hours ago
Excellent item, but Farley's claim to provide fast delivery turns out not to be true. In comparison with my experiences with almost any other on-line business, they are far too leisurely, and answers to telephone enquiries about the status of the order are verging on the dishonest. The first 2 phone calls were met with the '9 working days' rule. It was only on the 3rd inquiry that the truth came out, namely that the warehouse was out of stock and delivery from Germany was to be awaited. The eventual transfer into the hands of the courier was over 7 days after money had been transferred into Farley's bank account. Very nice for them, but extremely irritating to the customer. Money should be transferred only when the item is dispatched.
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Posted 21 hours ago
Yes I did purchase an item and the delivery company sent me a picture of its delivery in front of a brown door. My door is white, contacted the delivery people and Farley yet to have feedback from either even a holding note
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Posted 1 day ago
Picked up my tweed jacket yesterday, and it saw action today already, as The High Command and I took my grandchildren out to spoil them. It is hard to tell which one gave me the greater pleasure, babysitting the grandchildren, or strolling about in my new Harris tweed jacket (or rather it is dangerous to tell, he he) .............
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Posted 2 days ago
Recently bought two Härkila products on line as didn’t have my size in store. Easy ordering and received 10% off so even better. Good service and communication, will order again
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Posted 4 days ago
Thank you for delivery via DPD there delivery information is excellent. My Ariat Telluride ll H20 siize 5.5 are very good. I would say that I usually have size 5 and been having them for years but this year we're.too small looking at the sole width to my old pair I would say they are slightly narrower.
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Posted 5 days ago
Online purchase made and goods received the following day, exceptional standard of service , will definitely buy again from A Farley Country Attire and would highly recommend to family and friends
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Posted 5 days ago
The jacket is superb and beautifully made with enough pockets to store everything.
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Posted 5 days ago
Excellent customer service. Thanks
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Posted 5 days ago
Good product at a good price however I thought the delivery time stated was delivery next day, a bit misleading in my opinion.
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Posted 5 days ago
I have used A Farley twice both times the service was excellent , delivery on time and purchase packed great , unfortunately the ke chameau ladies wellingtons were a little small , return was quick through local post office after an email to explain my return the response was immediate and very helpful will reorder again
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Posted 6 days ago
Excellent quality, robust and very comfortable. My new favourite boots.
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Posted 6 days ago
My boots weren’t in stock but I was told and given the choice to cancel order or wait for it, decided to wait for it and they can within a few days. Over all good service.
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Posted 6 days ago
All Good thank you
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Posted 6 days ago
Slow delivery and no message or contact about delay
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Posted 1 week ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear the delivery on your order was slow. Our customer service manager Holly has tried to get into contact with you regarding your order. If we could kindly ask you to get back into contact with Holly on either Holly@afarley.co.uk or 01164105440. Apologies once again for any inconvenience cause. Kind regards, A Farley Country Attire
Posted 6 days ago
Bought a pair of Alfred half brogue shoes from A Farley Country Attire and was delighted that from ordering to arrival took less than a week. High quality both shoes and service.
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Posted 1 week ago
A Farley Country Attire is rated 4.4 based on 2,538 reviews