A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.38

4.4 Rating 2,530 Reviews

81 %

of reviewers recommend A Farley Country Attire

4.4

Based on 2,530 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

A Farley Country Attire 5 star review on 2nd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was poor. Had to chase twice and no response. Items all delayed by dpd and no communication”

Helpful Report

Posted 1 week ago

“The trousers I purchased were delivered without packaging in a DPD plastic bag. No bag and no documents. They were supposed to have a returns form (I need to return them for a different size) but did not. They won’t exchange them either. Shocking.”

Helpful Report

Posted 1 week ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear you are not satisfied with the service we have provided for your order. We appreciate your feedback and take customer satisfaction very seriously. We are trying to be more sustainable and therefore we are a paperless company. All our returns information can be found on our website including a downloadable returns form. The reason we do not offer an exchange service is because we feel this procedure is longer winded for the customer. We believe by the customer returning for a refund and placing a new order for the alternative item, the customer will receive this in a quicker time-frame. Our customer service manager Holly has tried to contact you. If we could kindly ask you to get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 6 days ago

“Easy to use website great info fast delivery and great first customer discount”

Helpful Report

Posted 1 week ago

“Good range of products at a good price”

Helpful Report

Posted 1 week ago

“Surperb company to deal with ,very friendly on the phone”

Helpful Report

Posted 2 weeks ago

“Ordered a chestnut wallet. A black wallet arrived Slow delivery.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We are extremely sorry to hear we have sent you the incorrect colour wallet and delivery was slow, we apologise for any inconvenience this may have caused. Our customer service manager Holly has tried to contact you regarding your order. If we could kindly ask you to get back into contact with Holly on either Holly@afarley.co.uk or 01164105440. Kind regards, A Farley Country Attire

Posted 2 weeks ago

“First time I have used A C Farley Country Attire. Very impressed with the friendliness and professionalism. I bought a pair of Barker shoes and communication was easy. The price was competitive and delivery was very quick. It's always a worry buying on the internet from someone you don't know, however in this case you don't need to worry. They are excellent and I would thoroughly recommend them. In fact I have just bought a second pair.”

Helpful Report

Posted 2 weeks ago

“A really good store to do business with. Information on the website was very clear and the online ordering was easy. Lastly, the prices were very competitive. I will definitely use this shop again. Thank you.”

Helpful Report

Posted 2 weeks ago

“Fabulous quality helpful staff fast delivery Well packed”

Helpful Report

Posted 2 weeks ago

“Postage for returning goods isn’t free. It cost me nearly £9 to return a pair of trousers, therefore I will be reluctant to place further orders online. The return process is fairly straightforward but if you don’t have access to a printer to print the return label then it is more complicated.”

Helpful Report

Posted 2 weeks ago

“What can I say, the web site was great experience. Straightforward and simple. Payment taken swiftly and then I waited. Next day delivery to your door the web site said. After two days contacted Farley Country, told the Oder not processed yet, it be done soon. Two days later, in formed by the courier to collect from the local co-op. So, 6 days from placing the order to me having to cancel levy the goods. Poor customer experience Missed informed with Next day delivery displayed on the website and payment screen.”

Helpful Report

Posted 2 weeks ago

Thank you for your review and for kindly placing an order with A Farley. We are sorry to advise you that your order was on the 2 - 5 working day delivery service as opposed to the next day delivery service and apologise for any confusion our website may have caused. Our customer service manger Holly has tried to contact you, if we could ask you to get back into contact with Holly on either 01164105440 or Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 2 weeks ago

“Very prompt delivery. Good service”

Helpful Report

Posted 2 weeks ago

“Great kit and fantastic service if I had any comment , and let’s face it we all do !! I was slightly mislead/confused at the make of the product I purchased and therefore brought the wrong brand. That’s more my fault than yours but for me there is a quality issue between the two brands. Otherwise perfect service in all areas.”