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VUDU Performance Reviews

4.7 Rating 942 Reviews

100 %

of reviewers recommend VUDU Performance

Company Reviews

Product Reviews

4.7

Based on 942 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+44 1924 228042

Location:

Normanton Industrial Estate, Unit 14 Beckbridge Road,
Normanton Industrial Estate, Unit 14 Beckbridge Road
Normanton
WF6 1TE

VUDU Performance 5 star review on 20th February 2024

VUDU Performance 5 star review on 20th February 2024

VUDU Performance 5 star review on 20th January 2024

VUDU Performance 5 star review on 20th January 2024

VUDU Performance 5 star review on 26th December 2023

VUDU Performance 5 star review on 16th November 2023

VUDU Performance 5 star review on 28th September 2023

85

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased an air filter, never heard of the company before but it was recommended to me. Wasn’t kept upto date with the fact there was none on the shelf, had to chase it myself to find out what was going on, and now that I’m trying to return the item I’m being told there is a restocking fee that I will be charged”

Posted 4 months ago

Hi Ben, looking over your order, I can see you received an email the following day after you placed your order and the order was completed 5 working days after this. Black Friday is our busiest time of the year, with hundreds of orders coming through to us in a very short space of time, so we can only apologize that the order was not with you any sooner. Regarding the restocking fee, this is in place to prevent the company from being left with very specific items that we would find difficult to move on from our warehouse. Our suppliers would also charge a restocking fee if we wanted to send the item back, leaving us with no choice to put this procedure in place. More details can be found in our T&C's: https://vuduperformance.com/pages/terms

Posted 4 months ago

“Always helpful fantastic customer service couldn't be happy 😊”

Posted 5 months ago

Thank you so much for giving us the 5-star rating, Ryan! We are so pleased to hear that you appreciated our always helpful fantastic customer service 😊

Posted 4 months ago

“Visited AET/Vudu numerous times through 2023, firstly for a gold service and VP235 on my ST180, then for new brakes fitting, then another silver service and most recently exhaust fitting. Each time all staff were pleasant, all jobs done efficiently and never had an issue. Would recommend AET/Vudu for any work that needs doing.”

Posted 5 months ago

Thanks for the 5 star rating Oliver! We really appreciate your loyal business over the years. It's great to hear that you had such a positive experience every time you visited us. We're glad you would recommend us for any future car maintenance/repairs.

Posted 5 months ago

“Very professional company, with a wealth of knowledge. A trusted seller.”

Posted 5 months ago

Thank you for your wonderful 5-star rating of VUDU Performance! We are delighted that you found us to be a very professional company with a wealth of knowledge and a trusted seller. Your appreciation is greatly appreciated.

Posted 5 months ago

“After resolving the shipment that FedEx lost with the ART team, I am very happy with the exceptional quality product and very good service from Ashleigh. Thank you very much, greetings from Argentina”

Posted 5 months ago

Thank you for taking the time to review your experience with VUDU Performance. We are sorry that your order hasn't moved in a week and that you have been unable to get a response from us via email. Please contact myself personally sam.matthews@aetmotorsport.com and I'll take a look into this for you.

Posted 5 months ago

“Had a question about the fitment of the exhaust on my car, they got back to me quickly with the answer. Delivered within a couple of days of ordering.”

VUDU Performance 5 star review on 16th November 2023

Posted 5 months ago

Thank you so much Nick for your 5-star rating of VUDU Performance! We are so glad you had a good experience with us and appreciate you taking the time to share your review. We appreciate your loyalty as a customer, and we're glad we were able to help you find the right fitment for your car's exhaust. Thank you again!

Posted 5 months ago

“Good high quality products, but shame about postage which is a knocking point, paid 16 pound postage and has taken a long time to arrive.”

Posted 5 months ago

“My experience with this company was fantastic. Very helpful company and friendly when speaking with them. However I still haven't received my item from there supplier, the delivery company DX seems to have delivered my parcel to someone else with a different surname even though i provided my contact number that was never called either which would of rectified any delivery issues.”

Posted 6 months ago

“Efficient service, kept up to date with orders, arrived on time.”

Posted 6 months ago

Thank you so much, Rhys, for your 5 star review of AET Motorsport! We really appreciate your kind words about our efficient service, keeping up to date with orders, and arriving on time. We're thrilled that you had a great experience working with us and are very grateful for your kind feedback!

Posted 6 months ago

“Quick shipping and decent prices, very satisfied.”

Posted 6 months ago

Thank you for your 5 star rating of AET Motorsport! We are also very pleased that you were satisfied with our quick shipping and reasonable prices. Much appreciated!

Posted 6 months ago

“Guys are great. I ordered front bumper spoiler for my vw touareg here from Australia and was shipped immediately. Got it in 5 days. Very happy with it. Will upload photo when installed this weekend. Thanks guys.”

Posted 6 months ago

Thank you so much for your 5 star rating, Senad! We really appreciate your loyalty as a customer and we are so glad to hear that you are pleased with your order. We always strive to provide our customers with the best service, so it's great to read reviews like yours. We look forward to seeing the photos when you have it installed this weekend!

Posted 6 months ago

“Great does what it says”

Posted 6 months ago

Thank you Andrew for your 5 star rating of AET Motorsport! We are glad to hear that you were satisfied with our performance. We appreciate your support and we are glad that you felt that our product did exactly what it claimed to do. Thanks again!

Posted 6 months ago

“Quick easy purchase and delivery”

Posted 6 months ago

Thank you so much, Adam, for your 5 star rating of AET Motorsport! We're thrilled to hear that your purchase and delivery process was so quick and easy. We appreciate your feedback and ongoing support!

Posted 6 months ago

“Can't fault the service here. I have no reason to shop anywhere else.”

Posted 6 months ago

Thank you so much for your 5 star rating of AET Motorsport, Luke! We truly appreciate your kind words. We are pleased to hear that you can’t fault the service here and that you have no reason to shop elsewhere. Thank you for being a loyal customer!

Posted 6 months ago

“Amazing fast delivery brilliant product very high quality I will definitely be a life long customer”

VUDU Performance 5 star review on 28th September 2023

Posted 6 months ago

Thank you so much for the awesome 5 star review, Steven! We really appreciate your kind words about our fast delivery, amazing product and its high quality. We are very happy that you are planning to be a life-long customer and we hope to continue delivering excellent service to you!

Posted 6 months ago

“Good and fast delivery”

Posted 6 months ago

Thank you so much for your 4 star rating of AET Motorsport, Kieran. We really appreciate you taking the time to give us your feedback. We are glad to hear that you enjoyed your experience with us, and that you had a good and fast delivery!

Posted 6 months ago

Author didn't leave any comments.

Posted 7 months ago

“Fantastic service. Easy website to navigate. Kept me informed of where my parts were. Will use again.”

Posted 7 months ago

Thank you so much for your feedback Robert, we appreciate your 5 star rating and it is great to hear that you had a Fantastic service experience with us. We are so pleased to hear that you found our website easy to navigate and that you were kept informed about where your parts were. We look forward to seeing you again soon!

Posted 7 months ago

“Kit arrived on time but missing wireing, missing bolt no instructions Will shop elsewhere in future”

Posted 7 months ago

Thank you so much for taking the time to provide us with this feedback, Peter. We appreciate your honest review and we're sorry to hear that there were issues with missing wiring, missing bolts, and no instructions upon delivery. We understand how frustrating this must have been and we apologise for this inconvenience. Our stock manager has reached out to you via email this afternoon to see if we can get this resolved for you ASAP!

Posted 7 months ago

“Quality products, good prices and easy delivery”

Posted 7 months ago

Thanks Jake for your 5-star rating of AET Motorsport! We are delighted to know that you appreciate our quality products, good prices and easy delivery. We appreciate your support and look forward to providing you with more exceptional service.

Posted 7 months ago

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VUDU Performance is rated 4.7 based on 942 reviews