Aerialforce Reviews

4.19 Rating 2,363 Reviews
80 %
of reviewers recommend Aerialforce
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.11 out of 5
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0808 239 1910

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Anonymous
Anonymous  // 01/01/2019
Answered our e mail enquiry via a phone call really quickly. The lady was very efficient and booked us in for the following day.
The engineer , Mitchell was on time, did an assessment and then did the job there and then. Very professional job , obvious he took pride in his workmanship. It is probably a bit steeper on pricing that your one man and a van but I think it was worth it for the quick service , professional job done and the 12 months warranty.
Posted 14 seconds ago
Steve Guthrie came to my house today to install a new Aerial and fit and mount a new television among other things. Punctual and professional throughout. Gave us a great service and everything now works really well. Many thanks Steve.
Posted 1 hour ago
Filled in online form with full details of requirement to replace a small dipole aerial used for weather satellite reception - all hardware supplied by me and feeder cable in place already. Omnidirectional, so no testing required. They doubled their original quote when their engineer declared it was a ‘specialised’ job. What part of tightening two mast clamps required a specialist I don’t know! Smells like a rip off.
Posted 1 hour ago
Terrible service never turned up. Said they would next day. Once again didn’t. Rang for half a second on 2nd day from withheld number. Obviously deliberate to show call had been logged. But a deliberate ploy and no show again. Rang back centre told lady I have had a one second ring from withheld number. She replied telling me that was him but he was unable to reach you. He won’t reach anyone if he hangs up as soon as it connects. The phone was in my hand. So to let us down once and then lie and let us down again has done us a favour. God knows what lies he would have said about the price ! Such a shame as lady taking calls was lovely , but totally let down by workers that are absolutely unreliable and tell lies that a five year old could see through.
Posted 19 hours ago
Worst service ever!! You book the TV mounting for a particular date, wait for them all day as they tell you they will ring 30 min before coming and YOU HAVE TO BE AT HOME and after all day of waiting they call to tell you they're not coming as they're really busy and they're really sorry for keeping you waiting all day for nothing!!! Just one awful experience!!
Posted 21 hours ago
The job I booked this company to do (a simple replacement/repair to a tv aerial cable) wasn't done. Conned into paying extra for a device that wasn't necessary. Customer services very unhelpful when contacted about original job not being carried out. Ended up doing the repair to the cable ourselves. Now £141.60 poorer!! Very very disappointed would not recommend.
Posted 21 hours ago
The advert stated no call out fees!! £69.00 + VAT, was charged just for the knock on the door. The engineer replaced two sky dish connectors, cost approx. £1.00 and it took him 10 minutes. The final bill came to £100.00, for 10 minutes work. I have to work a day and a half, hard graft, to earn this kind of money. Talk about Rip Off Britain.
Posted 1 day ago
Good afternoon,
I would like to say a big thanks to Mitchell who attend Croftwood today to carry out the work. He has done an amazing job, very friendly and very respectful would recommend Mitchell to whoever needs aerial work.
Thanks again
Cheryl - Manager
Posted 2 days ago
Efficient.friendly and helpful
Posted 2 days ago
Excellent prompt service. Telephoned. Came out next morning. Phoned first to say would be there in 20 minutes. Martin was very helpful, friendly, work was done quickly. Explained everything clearly. Wouldnt hesitate to use this company again. Thanks everyone. Especially Martin Coyle x
Posted 2 days ago
Excellent friendly service at a great price would highly recommend
Posted 2 days ago
Very pleased
Posted 3 days ago
Fantastic service quick and reliable
Posted 3 days ago
Getting a same day service for anything is spectacular so I was surprised when having my TV fitted to the wall was something that was genuinely provided. Lovely chap turned up, quoted, I accepted the quote, work begun. An hour later he was gone.

Seriously faultless service.

D
Posted 4 days ago
Excellent service from Tom - quick response and job done on sane day. Highly recommended
Posted 4 days ago
So far very good service,fast and reliable, very good quality services.
Posted 4 days ago
excellent service would recommend...the engineer who fitted my aerial was excellent
Posted 4 days ago
Thank you. Such excellent prompt service. Very very nice man that came to sort aerial for my bedbound neighbour. Would absolutely recommend Aerial Force.
Posted 5 days ago
Good advice, professional service, competitive pricing, a job well done, would not hesitate to hire this company again.
Highly recommended.
Posted 5 days ago
The engineer was very good. Friendly, knowledgeable and expert service.
Posted 5 days ago
Aerialforce is rated 4.19 based on 2,363 reviews