This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"Right back to being total garbage again. Sales going on and nothing legit in a size 15. Won’t let the customer service people fix things, only getting another sorry for the inconvenience."
"I have lodged a complaint regarding poor quality gym gloves for several months through the email address customerservice ,it has been months and I have not received any response from the customer service team.
"They have a very good easy to use website with great filters to take u were you want to be on there. Item was dispatched the following day and I got notification of that happening so I could be prepared for my delivery. The fast there was a good sale on also kept me happy."
"Fast delivery great items free 100 day return policy excellent to deal with"
"Adidas have started telling us how tall they're model is so you see how long the leg on the tracksuit bottoms are. Tracksuit bottoms are often too short which is a pain for ordering online. Problem solved."
"Bought the Samba OG shoe and I liked it so much that I went back to buy a second pair but my size were unavailable. All I got from Adidas customer support was the run around about how they aren't told when new shipments come in. I started thinking that maybe they were going to change/replace this model so I ended up getting a second pair from Stuarts London (very happy with them). Just saw on Adidas.com that they have come out with a World Cup Samba FB? Next time just tell me you are changing the shoe Adidas!"
"all the adidas products you want in one site without the need of browsing around to find what you like"
"Good product but we had difficulty with the website when we had to return the item."
"Really great offers, quick delivery and great returns policy"
"Purchased Adidas Berlin! Checked out paid for them and got confirmation email. Then received email saying they had to cancel the order as none in stock and was system error."
"I ordered an item nearly six weeks ago and the delivery time was 5-6 weeks but checking on my order it states waiting to be packed. I find that a firm of that size cannot deliver an order within an acceptable time scale. You should be ashamed that you take the customers Monies and do not react. Adidas takes your money and Customer service is NOT great :-( They only reacted once I emailed to chase"
"Adidas made my online shopping experience very quick and simple. They kept me informed all the way on where my parcel was and it was delivered with ease.
The January deals are also pretty good too!"
"Great service... Orders arrived very happy with products and the hour by hour tracking service.."
"Adidas superstar is one magnificent model."
"Good service and good customer service"
"Simple to use website and fast delivery"
"Always with excelent help and the package looks clean all the time."
is rated 4.37
based on 91