How would you rate
"Fab service. Fab quality. Rare service as not many can do the customised sweatbands! It would have been amazing if delivery could be faster but i understand it maybe a complex process. We did get it 1 day before promised date which was nice. Thank you guys!"
"The service and products are superb. I ordered dog collars & Festival wristbands. Fantastic quality and very well priced. I will definitely be using Adbands in the future."
"Adband are a fantastic company to work with! They were extremely helpful throughout the process of design through to the delivery of our festival wristbands and I would definitely use Adband again! I would recommend to anybody!!
"it is exactly what I want and I now need to convince the company that it is what we need"
"Good quality and especially impressive delivery effort as goods were needed urgently."
"Products of Adband were very nice and we were all impressed by the final products in terms of quality of the material and design.
However the process to get there had been quite challenging. We started with some designs and quotation and then designs had to change because prices were different. We specifically asked for things and at the end we had to compromise since what we wanted was not possible. We were not able to go to any other supplier because we had very tight times by then, however we would have probably decide differently if the conditions were not as we spoke about at start.
I believe clarity from the start on expectation in terms of budget and delivery should be something for you to work on, especially for the high quality of products you deliver."
"Very quick and professional service"
"Very good customers service and was always willing to help with all my queries.
"I had not received my order after 5 weeks despite my payment being taken. When I checked with Adband about the order, they were unable to track it down and therefore it had to be re-ordered taking another 3 weeks.
No compensation and poor customer service. Unlikely to use Adband again even though I've used them for over 5 years."
Hi Beth, I am sorry to hear about the delay with your order. We have recently upgraded our Customer Relationship Management system with the aim to better serve all our customers. I very much hope you will give us the opportunity in the future to serve you better.
Posted 1 week ago
"Great communication and service.
Product is just what I’m looking for.
Will definitely use Adband once everything is up and running.
Excellent company to do business with. Thank you"
"Very quick and efficient service!"
"immediate response to the initial query, good customer communication, samples sent as promised.
A pleasure to work with Kenny."
"Wristbands for the Bude Jazz Festival, quality product at a fairly reasonable cost."
"Impeccable service, from the first email to reorder a product previously the whole transaction went incredibly smoothly all the way through to delivery of the product even earlier than expected. Staff really attentive, had a lot of communication with them as they were checking on the process and keeping me involved and informed throughout. I will be using them again, and will be recommending to a friend! Thanks Adband!"
"Our invoice was paid but our order was not processed - long delay!"
"Quick delievr and good price."
"prompt service - good ongoing updates on my order - no problems with the order even though it was occasionally slightly altered/ updated"
"Have used Adband before and was very happy with the product last time"
"delivered exactly as ordered"
"The customer service was great - no matter how many times I asked for changes to artwork to be made the response was always handled with professionalism and a swift reply"
"Terrible service. Don't advertise and charge someone for "samples" if you can't provide the proper sample."
Hi Jackie, I am sorry you have been satisfied with our customer service. Most of our samples are free of charge and we refund straight away if requested samples are unavailable or returned to us. I would like to look into your sample order further please, kindly email your details over and I will look into this for you. Many thanks
Posted 1 week ago
"Fast, efficient service. Great quality bands."
"Courteous and professional service every time."
is rated 4.71
based on 533