Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Rating: 4.12

4.1 Rating 815 Reviews

80 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.1

Based on 815 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Write Your review

Tell us how Activity Superstore Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service were very helpful, prompt replies and nothing was a bother! Would hightly recommend 👌”

Helpful Report

Posted 5 months ago

Hi Alanah, Thank you for your wonderful feedback! 🙌 We are very glad you were happy with the level of customer service you received. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“the purchase of the day out was very simple and straightforward i thought the price for driving the train voucher was very good and worth while”

Helpful Report

Posted 5 months ago

Hi, Thank you for your kind feedback! 😎 We are very glad that you were happy with your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“I managed to change my experience to a hotel booking. It did take a bit of time but was fairly easy to do.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your kind feedback! 😎 We are very pleased that you were happy with your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“I had a lot off problems booking an experience and found the process longwinded and very stressfull the Customer service was reàly helpfully”

Helpful Report

Posted 5 months ago

Hi Jason, Thank you for taking the time to share your feedback. I am sorry to hear that you encountered difficulties whilst attempting to book your experience. After a thorough review, it appears that we have not received any communication from your regarding this matter. If you could please send any specific concerns or issues you faced to reviews@activitysuperstore.com, I would be more than happy to personally investigate this further on your behalf. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“Had a great day, driving some great cars around the top gear track at Dunsfold, including being the first customer to drive their new Ferrari 488. Wow!”

Helpful Report

Posted 5 months ago

Hi Paul, Thank you for your positive feedback! 🙂 We are very glad that you enjoyed your experience day at Dunsfold. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“Purchased a 3 car driving experience, smooth and easy process to follow. Loads of available dates and cars.... excited for this in February 2024 its booked for. Excellent value for money. Would 100% recommend activity superstore.”

Helpful Report

Posted 5 months ago

Hi Stuart, Thank you for your kind feedback! 😎 We are very pleased you were happy with your supercar experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“Had a nice stay, lovely staff and great service”

Helpful Report

Posted 5 months ago

Hi, Thank you for your 5 star feedback! 👍✨ We are very glad you enjoyed your stay, and found the staff and service to be pleasant. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“We had the most gorgeous family photo shoot in Birmingham with a voucher from Activity Supertore. We felt completely at ease, the photos were beautiful and exceptionally high quality. We would recommend this to friends and family members.”

Helpful Report

Posted 5 months ago

Hi Catherine, Thank you for your wonderful feedback! 🙌 We are very pleased that you were happy with your photoshoot experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“I brought my son 3 vouchers all good prices and the website was easy to use to book all of the vouchers. The experiences were great and good value for money.”

Helpful Report

Posted 5 months ago

Hi Kayleigh, Thank you for your positive feedback! 🙂 We are very glad your Son's were happy with their experiences. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“I found booking fairly straightforward and look forward to the experience day booked.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your kind feedback! 😎 We are thrilled that you found booking your voucher to be so straightforward. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“I would highly Recommend this Segway Experience - it’s easy to get the hang of it and it’s so much fun.”

Helpful Report

Posted 5 months ago

Hi Philip, Thank you for your 5 star feedback! 👍✨ We are very pleased you were happy with your Segway experience and found this easy. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“Excellent selection of activities, cannot fault the swift delivery following the order”

Helpful Report

Posted 5 months ago

Hi Anthony, Thank you for your wonderful feedback! 🙌 We are very pleased that you were happy with the range of activities offered, and the delivery for this. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“Really happy with Activity Superstore. Easy to navigate options, lots of choice of venues and dates. Would recommend”

Helpful Report

Posted 5 months ago

Hi, Thank you for your positive feedback! 🙂 We are very pleased that you were happy with your voucher. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“What a bad company/concept To book an activity you have to give a number a dates - wait 2-3 days for activity superstore to check availability and then email you to confirm no availability for your chosen dates - you then start again and choose more dates - this happened 3 times for us and we still haven't booked our activity - they have now charged us to expend your voucher! Terrible service - terrible concept - save your money - if you want to buy an activity just book it direct with the provider!”

Helpful Report

Posted 5 months ago

Hi, Thank you for taking the time to provide us with your feedback. I would like to extend my sincere apologies for any dissatisfaction you experienced with the booking process for your experience. It is important to note that we communicated with you via email to clarify that we do not have real time availability and that enquiries need to be forwarded to the supplier for confirmation. Regarding your voucher extension for the weekend bookings, we did reply to your email, but it seems we did not receive further communication from you regarding the processing of this extension. I kindly request that you respond to this email, or reach out to me directly at reviews@activitysuperstore.com. I am more than happy to conduct a thorough investigation into this matter for you. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“Brilliant day out with my boy using his voucher to do go karting he loved it”

Helpful Report

Posted 5 months ago

Hi Ashley, Thank you for your kind feedback! 😎 We are very glad you were happy with your experience day, we're glad he enjoyed his day. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“Amazing experiences so easy and friendly to use. I only use activity superstore to purchase any of my experiences.”

Helpful Report

Posted 5 months ago

Hi Naomi, Thank you for your 5 star feedback! 👍✨ We are very pleased you were happy with your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“Great price on my activity, (a 2 night hotel stay) best part was it was all dog friendly hotels and we have 2 pooches so it was perfect, easy to navigate around the site and choose /research the hotels, we look forwards to our stay!”

Helpful Report

Posted 5 months ago

Hi, Thank you for your wonderful feedback! 🙌 We are very glad you were happy with your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“When you contact the team they are very kind, polite and helpful”

Helpful Report

Posted 5 months ago

Hi James, Thank you for your positive feedback! 🙂 We are very glad that you found our customer service team to be so helpful in assisting with any queries you had. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“Due to the unexpected death of my daughter, I was unable to use my experience. I called customer service and they extended the voucher. The process was easy and they were very supportive. I have used this company before and love the range of experiences. There is something for everyone.”

Helpful Report

Posted 5 months ago

Hi Jennifer, Thank you for your kind feedback! 😎 Please accept my sincere condolences on the loss of your Daughter, our thoughts are with you. We are very glad that you found our customer service team to be so helpful is assisting with any issues you may have had with your voucher. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“Amazing customer service! They were so helpful when I needed my voucher validating, and responded in a timely manner. Thanks.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your 5 star feedback! 👍✨ We are thrilled you were happy with the level of customer service you received on this occasion. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

Activity Superstore Ltd is rated 4.1 based on 815 reviews