Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Rating: 4.11

4.1 Rating 814 Reviews

79 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.1

Based on 814 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Write Your review

Tell us how Activity Superstore Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Activity was a Christmas present from the family. I have found a lovely way to spend my birthday with a burger and beer at a nearby real ale pub.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your 5 star feedback! 👍🌟 We are very glad you were happy with your experience, we hope you had a lovely birthday! 🎁 Kind regards, Abbie Quality and Review Management Find Me a Gift Team

Posted 4 months ago

“Great stuff”

Helpful Report

Posted 4 months ago

Hi, Thank you for your glowing feedback! 😎✨ We are thrilled you were happy with your voucher. Kind regards, Abbie Quality and Review Management Find Me A Gift Team

Posted 4 months ago

“Very prompt service, sent on time, and now waiting to book for the experience in 2024. We booked an overnight leisure break with breakfast. Hopefully going to tie in with trip somewhere. Great anniversary present with a difference.”

Helpful Report

Posted 4 months ago

Hi Malcie, Thank you for your kind feedback! 🥰 We are very pleased that you were happy with the level of service you received. We hope you thoroughly enjoy your experience! Kind regards, Abbie Quality and Review Management Find Me A Gift Team

Posted 4 months ago

“There is not much choice for Gastro meals. and the ones you want would not entertain the dates I have requested. Not really Activity Superstore issue but the venue need to honor the commitment they have made.”

Helpful Report

Posted 4 months ago

Hi, Thank you for sharing your feedback with us. I can only apologise for any disappointment you experienced with the choices available on your voucher. I understand that, despite having 7 locations in proximity to your area, none of them proved suitable for your preference. Upon further investigation, it came to our attention that your selected location is presently unable to accommodate voucher bookings. I sincerely regret any inconvenience this may have caused. Considering this, we have reset your voucher, providing you with the flexibility to choose an alternative location that better aligns with your preferences. If you need any assistance in finding a more suitable option or have further enquiries, please feel free to reach out. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Price and experience great”

Helpful Report

Posted 4 months ago

Hi Mary, Thank you for your fantastic feedback! 😁👍 We are thrilled you were happy with the price paid for your voucher, and your experience. Kind regards, Abbie Quality and Review Management Find Me A Gift Team

Posted 4 months ago

“Very disappointed, we exchanged a gift and paid extra for this, tried to book a couples spa day in October for end of December only to be told the next available date is for August 2024.”

Helpful Report

Posted 4 months ago

Hi, Thank you for taking the time to share your feedback with us. We sincerely apologise for any inconvenience you experienced regarding the availability of the supplier, which is in high demand for bookings. Upon thorough investigation, it appears that our customer service team promptly addressed your concerns and offered to extend your voucher until next year to accommodate your booking needs. We have also requested the necessary details to proceed with the extension. If you have reconsidering attending the original planned location and prefer an alternative, please inform us, and I will gladly assist you in exchanging your voucher accordingly for something more suitable. For further enquiries and assistance, please do not hesitate to reach out to me directly at reviews@activitysuperstore.com. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“I had a problem downloading my voucher but the customer service was quick and my dilemma was sorted out without any bother. I would highly recommend using Activity Superstore and I will certainly be using them again.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your glowing feedback! 😎✨ We are only able to apologise that you struggled to retrieve your voucher, we're very glad our customer service team was able to assist with any queries you may have had. Kind regards, Abbie Quality and Review Management Find Me A Gift Team

Posted 4 months ago

“Gifted a voucher for xmas very easy to book and activity and good value for money.”

Helpful Report

Posted 4 months ago

Hi Lauren, Thank you for your kind feedback! We are very pleased that you were happy with your voucher you gifted, we hope the recipient loves this. We hope you have a lovely Christmas, and a very happy New Year! 🎄🎅🎁 Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Great easy website to shop on for activities, lots of choice and very informative. Process from purchase up to booking your chosen activity so easy. Have already recommended to friends and sure to purchase from you again!”

Helpful Report

Posted 4 months ago

Hi Cassie, Thank you for your 5 star feedback! 👍✨ We are very pleased that you found our website so easy to purchase from. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Ive yet to use my experience I have booked and the booking process was very good quick and easy. I'm hoping to enjoy a spa treatment for two people”

Helpful Report

Posted 4 months ago

Hi, Thank you for your wonderful feedback! 🙌 We are very glad you found the booking for your voucher to be so easy, we hope you enjoy your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“I was bought this voucher as a present from my son and when I came to book activity some months later there was no receipt for a code that was needed as he had not kept it. Emailed activity superstore and they could not have been more helpful and replied straight away and solved the issue without any problem and I booked a lovely afternoon tea with my son. I would buy another as a gift and would recommend as had a good experience”

Helpful Report

Posted 4 months ago

Hi, Thank you for your positive feedback! 🙂 We are very pleased that you were happy with your voucher, and that our customer service team was able to assist with any queries you may have had. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Good flexible service and prices and great memorable experiences !”

Helpful Report

Posted 4 months ago

Hi, Thank you for your kind feedback! 😎 We are very pleased you were happy with the service you received, and you enjoyed the experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Very quick and easy process, and an amazing day out for me and my mother to do together, very happy with my purchase:)”

Helpful Report

Posted 4 months ago

Hi, Thank you for your 5 star feedback! 👍✨ We are thrilled that you were happy with the quick and easy process for validating and booking your voucher. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Booking process all straight forward, looking forward to taking up the adventure!”

Helpful Report

Posted 4 months ago

Hi, Thank you for your wonderful feedback! 🙌 We are very glad you were happy with the booking procedure for your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“great customer services”

Helpful Report

Posted 4 months ago

Hi, Thank you for your positive feedback! 🙂 We're very pleased you were happy with the level of service you received. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Second booking and hassle free services, great product and really good price.”

Helpful Report

Posted 4 months ago

Hi Angela, Thank you for your 5 star feedback! 👍✨ We are thrilled that you were happy with your booking, and the experience you purchased. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“We are very happy with our purchase. I ordered for a getaway with my partner for his birthday! There were lots to choose from, all over the UK which we loved. We have chosen then hotel by snowdonia and plan to climb the mountain. Can’t wait!!”

Helpful Report

Posted 4 months ago

Hi Brogan, Thank you for your wonderful feedback! 🙌 We are very pleased you were happy with your purchase, we hope your partner loves his birthday gift. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Excellent customer service, got paint balling booked in straight away for the location and date we required. Great price!”

Helpful Report

Posted 4 months ago

Hi, Thank you for your positive feedback! 🙂 We are very glad you were so happy with the level of customer service you received. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Unfortunately never got round to use voucher for tea, but we did enjoy a 2 night stay with second part of voucher”

Helpful Report

Posted 4 months ago

Hi Steven, Thank you for your kind feedback! 😎 I can confirm I have extended your voucher for you, to allow you longer to get this experience booked in. Please ensure you book and take your voucher by the date sent to you via email. We are thrilled you enjoyed your Two Night Getaway. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Great day out , great price. Easy to book”

Helpful Report

Posted 4 months ago

Hi, Thank you for your 5 star feedback! 👍✨ We are very glad that you were happy with your experience, and found this so easy to book. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

Activity Superstore Ltd is rated 4.1 based on 814 reviews