Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,, Birmingham
Rating: 4.77

4.8 Rating 1,908 Reviews

96 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 1,908 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 23rd March 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, very good product”

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Posted 10 months ago

“This blackout film has saved my life. I used to struggle to sleep and tried everything. These are the only thing that have actually worked 10/10 would recommend”

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Posted 10 months ago

“I online ordered the window film and fitting kit on a Friday afternoon but found over the w/e that it was not needed. Cancelled on the Monday morning and received a full refund. Thanks for the great service.”

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Posted 10 months ago

“First time of using and I wasn't disappointed. Parcel was well packaged and is very suitable for what I wanted.”

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Posted 10 months ago

“Quick delivery straight forward shame I’m the weakest link.”

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Posted 10 months ago

“V good service and quick at getting my Film”

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Posted 10 months ago

“Terrible. They do not respond to emails, I wanted my order refunded and cancelled and no response. Still waiting for my order to be refunded. What a joke of a company.”

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Posted 11 months ago

Thank you for your feedback Mr Zien, we sincerely apologize for any inconvenience you've encountered. I can confirm that we received an email from you requesting your order to be cancelled. Unfortunately, as the order has already been delivered, it's not feasible to cancel it at this point. However, if the product is, for any reason, unsuitable for your needs, we warmly invite you to return it for a full refund. Once again, we deeply regret any distress caused, and we appreciate your understanding in this matter. Kind regards Martha

Posted 11 months ago

“This is the second order I have purchased from yourself and as with the first excellent product excellent service.would definitely recommend”

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Posted 11 months ago

“I used the coloured mirror window film to try different colours for my Mandalorian visor and they all worked a treat.”

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Posted 11 months ago

“Been a week since I ordered the item has not arrived 😒”

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Posted 11 months ago

I'm truly sorry to hear about the delay in receiving your order. We understand how important it is for our customers to receive their orders promptly, and we apologize for any inconvenience this delay might have caused. Upon investigating, it appears that your package, unfortunately, got missorted during transit. While this is a rare occurrence, we take full responsibility for it, and we're committed to resolving this issue for you. To rectify this, we have expedited a replacement order for you today. If you have any further questions or concerns, please don't hesitate to contact us back. Kind regards Martha

Posted 11 months ago

“Good Price, Quick Delivery and as described.”

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Posted 11 months ago

“Very good service very good product”

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Posted 11 months ago

“Although there was an initial error with the order, Zara was very polite, helpful and quick in putting this right. The window film itself is very good quality and easy to work with. I live in an apartment with patio doors out onto a balcony and the sun can be very bright meaning closed curtains on a lovely day. This film has reduced the glare perfectly meaning I get my lovely view back. Too early to tell yet but I'm hoping in the height of summer this will also reduce the heat. Very pleased with the product and a huge thanks to Zara for her help! Hopefully the photo shows how much the glare is reduced.”

Window Films Direx Limited 5 star review on 1st May 2023

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Posted 11 months ago

“Very quick delivery, well packaged Our first experience of using Active window film. Purchased one way mirror film, the video was very helpful, our advice just use plenty of water Need to repurchase as our biggest 3m window was not the easiest to work with, but lessons learnt You wont regret buying this film, it does exactly as described”

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Posted 11 months ago

“Excellent service. Window film arrived well packaged and in under 2 days post free. Well done.”

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Posted 11 months ago

“Fabulous. The products arrived quickly ,with a guide to what items I needed to gather in order to fit the film. The fitting instructions were simple and easy to follow. I was nervous about fitting so I did the smallest window first. I was very surprised how easy it was to fit. I waited until one window had dried before trying the next and so on. I'm very impressed. Photo can follow when it is daylight”

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Posted 11 months ago

“Brilliant product, watch the instructional video a couple of times before your first attempt. Order more than you need too!”

Window Films Direx Limited 5 star review on 25th April 2023

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Posted 11 months ago

“Great window tint”

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Posted 1 year ago

“This is the 2nd time ordering first being safety went on like a dream and now used the silver privacy tint again went on so easy no messing and great value for Money”

Window Films Direx Limited 5 star review on 23rd April 2023

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Posted 1 year ago

“Wonderful customer service. Great product. What a pleasure to deal with a company like this.”

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Posted 1 year ago

Window Films Direx Limited is rated 4.8 based on 1,908 reviews