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Window Films Direx Limited Reviews

4.8 Rating 1,908 Reviews
96 %
of reviewers recommend Window Films Direx Limited
Company Reviews Metrics Info
4.8
Based on 1,908 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Window Films Direx Limited Reviews
Visit Website

Phone:

01216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,
Birmingham
B30 3BB

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Irene Ward
Verified Buyer
“Delivery was prompt and film packed well. Although a couple of minor creases which I noticed after unreeling but disappeared after application. I am a 68 yr old female and following their instructions provided (along with a few 'You Tube' tutorials) I managed to position the film on my patio doors without help from anybody else. Very pleased with the finished result and wouldn't hesitate to buy again from Active Windows. 👍👍👍”
Helpful Report
Posted 4 years ago
Haidee James
Verified Buyer
“This product was not as easy to use as shown in the video! I like the finished result though. It would be really helpful if you could print a grid on the backing paper for cutting, like they do on wrapping paper.”
Helpful Report
Posted 4 years ago
ANIS CHOHAN
Verified Buyer
“I am happy with your services but have one advice please improve your customer service.Thank you”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Wish I would have read instructions”
Helpful Report
Posted 4 years ago
Stephen Ward
Verified Buyer
“Very good Dies what it says. Used it to cover a wired glass repair. It's out of reach and didn't want to replace it so this should keep it safe for a long time.”
Helpful Report
Posted 4 years ago
DELIA BORN
Verified Buyer
“The product works well in reducing the heat. However applying it to a glass roof was not that easy. I selected green which is delightful to look through but makes colours look odd i.e. the electric clock on the oven is now pink not white. I was disappointed that although I paid for next day delivery the order was not processed on the day I made it.”
Helpful Report
Posted 4 years ago
Brian Smith
Verified Buyer
“Good stuff, conservatory much improved.At 72 I just took my time. Had a problem with order but Martha sorted it.Thanks.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“It was straight forward ordering and items arrived quickly.”
Helpful Report
Posted 4 years ago
Reginald Hirst
Verified Buyer
“good product bit tricky to fit would wait for a cooler day to fit”
Helpful Report
Posted 4 years ago
DonValley Traders
Verified Buyer
“I ordered horizontal lines film but was sent verticle lines film. I did not have time to wait for exchange. Other than that, no complaints.”
Helpful Report
Posted 4 years ago
Graham Fawthrop
Verified Buyer
“Customer services don't bother to reply to the email”
Helpful Report
Posted 4 years ago
Winifred Pitcher
Verified Buyer
“Excellent product, never used before wanted to stop sun in the hall, it worked easy to use...”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Easy to use worked well.”
Helpful Report
Posted 4 years ago
Mohammed Shaheedullah
Verified Buyer
“Messed up the first film as I did not remove the backing properly and the film folded in on itself and got stuck together. But I learned from my mistake and had another go this time I removed the backing more carefully (slow) and the rest was plain sailing. I have purchase more film to cover more windows and really like and recommend the product.”
Helpful Report
Posted 4 years ago
Angie B
Verified Reviewer
“Horizontal stripe film arrived very fast (2 days) nicely packed in cardboard tube. Looks good on window and lets light through ,however it is necessary to pay attention to installation instructions and note that the U Tube video and the instructions within the tube are different ? One says remove liner whilst on the window, the other says remove liner whilst on table.. U Tube does not mention there is an adhesive side,which must be reversed on to glass.... having said that I am pleased with product and quick delivery.”
Helpful Report
Posted 4 years ago
Nigel Farrell
Verified Buyer
“Very helpful company (supply and after sales). The liner on the film is virtually invisible to view but it is there. Yet to apply the film but so far very happy”
Helpful Report
Posted 4 years ago
Nigel Goode
Verified Buyer
“The product it’s self was perfect. The video on YouTube was an excellent idea. However the product arrived so tightly rolled it creased. Once this product has a crease it’s impossible to remove.. I wanted to black out two windows in the end I only managed one.”
Window Films Direx Limited 4 star review on 5th June 2019
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very effective for heat control in my conservatory. It makes it a bit darker but it is worth it, we can now use the conservatory on a sunny day. A bit difficult to install on ceiling long windows.”
Helpful Report
Posted 4 years ago
Howard Grey
Verified Buyer
“Excellent product, bit fiddly to apply but once we worked out how it should be done it was 'plain sailing'. Delivery was a day late though. Grrr. I think I remember checking an online box for a 24hr service but in reality it was more like 48hrs in the end. H (London)”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Being asked to review something before it has arrived ....”
Helpful Report
Posted 5 years ago
Window Films Direx Limited is rated 4.8 based on 1,908 reviews
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