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Window Films Direx Limited Reviews

4.8 Rating 1,908 Reviews

96 %

of reviewers recommend Window Films Direx Limited

Company Reviews

4.8

Based on 1,908 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 23rd March 2024

Kirsten Millington

Window Films Direx Limited 5 star review on 18th November 2023

Justine Barrowclough

Window Films Direx Limited 5 star review on 5th November 2023

Window Films Direx Limited 5 star review on 10th October 2023

Window Films Direx Limited 5 star review on 21st June 2023

Window Films Direx Limited 5 star review on 20th May 2023

Window Films Direx Limited 5 star review on 20th May 2023

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and delivery was prompt. The film had a flaw in it that was noticed after fitting which was the only reason for 4 stars but would recommend checking the pattern before fitting. It looked like the print got caught and repeated the design over its self.”

Posted 3 years ago

“Good service after slightly tricky website glitch that kept throwing me out of the payment page. Used before, very good. Would recommend.”

Posted 3 years ago

“I've had my window film up for 3 months now. It's the best decision I made this year, keeping harsh sunlight out by insulating heat in. I can enjoy the view outside a lot more. I put it up myself and there is a bit of peeling at the corners, but overall I am satisfied with the job it is doing.”

Posted 3 years ago

“Very good service with prompt delivery.”

Posted 3 years ago

“Arrived ahead of time, fitted today following instructions provided & video great result. Just what I was after.”

Posted 3 years ago

“Loved the image, but was ment to be clear as stated in email not red, but I do like it. Would of liked instructions in box how to put it up, instead of having to look in the internet.”

Posted 3 years ago

“it is a good product but i was fitting it to my conservatory apex roof so a pain to get right ,if on a window or door would work much better, came well packaged and quick”

Posted 3 years ago

“I suggest as well as readIng the instructions you watch the helpful video. Looks great on our garden shed windows and does what we wanted it to do. Could be harder to apply to a very large window.”

Posted 3 years ago

“The film did not arrive within the promised timeframe as I had paid for express delivery. However I received very good assistant from the window films direct agent who tracked my parcel, refunded the extra postage fee and followed the case for me until the parcel arrived. It was a Royal Mail issue outside of their control.”

Posted 3 years ago

“Did 2 windows. Easy to use. Easier if there are 2 people to help- 1 attaching film and slowly letting it down while other eases out the water.”

Posted 3 years ago

“Difficult at first to get backing off finished work looks excellent”

Posted 3 years ago

“Very pleased with help and service. The Yellow 80 film is a vast improvement on the glare of a high level window. Giving a golden hue which i think will help during the winter months. Application was easy enough with the instructions and video. My window was trapezium shaped so i had to make real sure the shape i was cutting matched the window, and had the sticky side facing the window. Use a sharp craft knife. Buy the teflon card it makes life easy.”

Posted 3 years ago

“The service was first class - the only reason not a 5. When I placed my 1st order - the ordering system does not give any feedback that the order has gone through OK - just an email ack. of the order would be great or put a note on the ordering site - to advise customers to go back into the account to check order status”

Posted 3 years ago

“good easy to apply does the job i wanted stopping people staring in”

Posted 3 years ago

“Ordered the Reflective Window Film and Premium Installation Kit: PRO - Arrived Promptly with free 48 Hour Delivery - Film appears to be good quality after initial installation. CONS -Spray Bottle from installation kit broke after 4 triggers presses, not ideal!!”

Posted 3 years ago

“Not easy to do patio door even for 2 people. Hair easily sticks and mini bumps stays on. No bending either! Were able to do only one door, don't bother use it again. Once its done looks good.”

Posted 3 years ago

“A good product. Be sure to use alot of spray on the window before you start to position and fix the film otherwise it sticks really quick and creases/ bubbles really badly and becomes a nightmare. Once i worked this out then the other sheets were super easy and quick to stick on and look faultless”

Posted 3 years ago

“Only had one minor problem with the order for some reason I never received an email confirmation of the order placed. A call to Active Window Films did confirm they had received my order.”

Posted 3 years ago

“Good product, much as described but not quite as opaque as hoped, particularly when viewed from a side angle. Having the fitting instructions at the outside rather than the inside of the roll would be helpful.”

Posted 3 years ago

“Hi, ordered product on a Friday, arrived on Monday, very quick,good service, but not yet fitted due to to inclement weather...”

Posted 3 years ago

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Window Films Direx Limited is rated 4.8 based on 1,908 reviews