Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,, Birmingham
Rating: 4.77

4.8 Rating 1,908 Reviews

96 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 1,908 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 23rd March 2024

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price/quality ratio. Delivery is a bit long, if not in a rush good to go.”

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Posted 2 years ago

I am sorry to see the item was delayed in transit, but can see the tracking now shows it has been delivered. If you need any further help, please do get in contact with us.

Posted 2 years ago

“Received a quick and helpful answer I had regarding whether I could overlap film panels to fill whole glass panel. Placed order and dispatched same day. Unfortunately with Christmas mail the 48 hour delivery did not materialize but not the company's fault. Fitting Instructions, included with with film, fairly straightforward but I did find you need a slight gap at edge of fitted film to allow water pockets somewhere to escape.”

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Posted 2 years ago

“Had the thicker version, bit tricky to put on but pleased with the end result. And it dies the job I'd intended it for. Pleased with results”

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Posted 2 years ago

“Would of given 5 stars, only hang up was paying for 24 hr delivery and it taking 3 days.”

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Posted 2 years ago

“I recently placed an order for a roll of tinted mirror film. As a first time user I did not know how it was fitted/installed so when the roll arrived I opened the top and took out the rolled film but found no help/tip sheet. I reviewed a number of YouTube videos, some of dubious quality and decided to give it a go. Rolling out the film I found the instructions! Can I suggest putting the instructions around the roll rather than within it for us first timers. The instructions were very useful but I had a problem when cutting to size, I did not trust myself to cut the whole length free hand so laid masking tape between two marks. Other than that the service was good and the price reasonable.”

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Posted 2 years ago

“Very efficient service and good quality product with useful youtube guidance.”

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Posted 2 years ago

“Pleased with the result but very tricky to get it right on a large patio door. Definite tint to it and shades the room so really hoping it does protect from UV, only time will tell.”

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Posted 2 years ago

“The service and speed is excellent. Used your products repeatedly.”

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Posted 2 years ago

“This company provides great products, the window film I purchased is very good, delivery was quick, quality is good.”

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Posted 2 years ago

“Ordered on Tuesday lunchtime (6 July) paid £4.99 for 24 hour tracked, dispatched on Wednesday, and it didn't arrive until Friday. Phoned Thursday and told it was a one to two days service - perhaps you should say that on your website. I'd have been as well to use free postage.”

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Posted 2 years ago

“works brilliantly even on textured glass”

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Posted 2 years ago

“Looks very good quality but changed my mind on use”

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Posted 2 years ago

“Very quick delivery and very good window films”

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Posted 2 years ago

“Fast reliable service. However on this occasion I ordered 2m of wood effect vinyl as I had a long section to do. It came in 2 sections of 1m so I had to put a join in it.”

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Posted 2 years ago

“So far so good. Waiting to see what the finish will be in a couple weeks. Instructions do say there may be some temporary blisters. Delivery was really fast.”

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Posted 2 years ago

“Quick delivery and efficient at correcting error.”

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Posted 2 years ago

“Prompt efficient service, easy on-line ordering and fast delivery. Have not applied film from this order yet but have used it in the past with excellent results. Hives total daytime privacy and reduces glare on our narrow boat. Only downside it is now packaged differently and is not so easy to open and unroll to check quality on delivery.”

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Posted 2 years ago

“The web site made a bit of a cough as I tried to place my order, but that sorted itself out. Parcel has arrived safely but not yet ready to try apply the film to the window. Should be done in the next couple of weeks.”

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Posted 3 years ago

“Perfect for required job”

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Posted 3 years ago

“My order received promptly and well packaged, however the fitting instructions appear to be for another product.”

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Posted 3 years ago

Window Films Direx Limited is rated 4.8 based on 1,908 reviews