Active Mobility Reviews

4.28 Rating 46 Reviews
83 %
of reviewers recommend Active Mobility
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Phone:

01789 298182

Email:

tracy@activemob.co.uk

Location:

Midland House, Wharf Road

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Ordered slippers on 3 September, they did not turn up after a number of days so started to chase to find out where they were, I called numerous times on different days and got no answer except an answering service, 3 weeks later I get a call to advise that they are not in stock and hey maybe another month. Why did they accept the order I they did not have them in stock, why did they not advise that there would be a long delay. Very very poor service will not be using them again
Helpful Report
Posted 3 years ago
When telephoning the Stratford upon Avon showroom to express interest in seeing a particular model of mobility scooter, be sure to ask for 'John'. 'John' will tell you that that one is not currently in stock but, helpfully, he can get one for an agreed, specific day next week. 'John' will also take your name and 'phone number to enable him to let you know if there is likely to be any problem with the arrangement. Having heard nothing from 'John' to deter you, do then embark upon the planned 123-mile round-trip to visit the showroom on the appointed day to find that 'John' has gone on holiday. Also discover that, no, nobody has ever heard of you; no, 'John' did not tell his colleagues what he had arranged; and, no, the model you have gone especially to see is not there. Finally, do enjoy the drive back home while making the vow never to have any further dealings with 'Active Mobility'.
1 Helpful Report
Posted 3 years ago
I ordered jim shoe and was sent james shoes i also had no email wen delivery was and had to ring u up to see ware my order was
Helpful Report
Posted 3 years ago
Still not received my ordet
Helpful Report
Posted 4 years ago
Hi Ian

Noticed you posted on Saturday not received your order. I have chased this for you as we are now on the 5th day and according to our records you should have received the scooter this morning.

Could you confirm you have received the scooter.

Many thanks

Tracy
Active Mobility
Posted 4 years ago
Active Mobility is rated 4.28 based on 46 reviews